Testing Services Assistant

Grand Forks, ND
Jun 09, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Position Information:

Position Details
The Testing Services Assistant works part-time and is responsible for providing support and assistance to the Testing Services functions. The person in this position assists in the support and proctoring for all Prometric testing, Pearson Vue testing, as well as other standardized testing. They also administer on-site accommodated exams as well as online testing for the University of North Dakota.This position assists with serving students through answering questions about and scheduling exams. In addition, they collect data, process rosters, and respond to phone inquiries.

This person will become a Prometric Certified Test Center Administrator (TCA) within two weeks of employment. A Typical workday includes greeting, directing, and seating examinees, monitoring and proctoring testing rooms, proficiency utilizing Microsoft Office programs to complete daily paperwork associated with testing, and attending to phone calls for scheduling and other questions.

  • This position will adhere to detailed instructions necessary for supporting standardized exams
  • Will handle a high volume of testers
  • Will use strong customer service and interpersonal communication skills
  • Will use various computer systems to administer online exams, record results, and submit reports
  • Will prioritize multiple tasks, strong organizational and attention to detail skills
  • This position will use excellent written and verbal communication skills
  • Self-starter, motivated, and able to work in a fast-paced environment that is focused on student success

* UND students in programs requiring admission or certification exams from either CLEP, Pearson Vue or Prometric should not apply, as it may jeopardize your ability to take necessary tests in the future.

The position will report to the Testing Services Coordinator, within the Division of Academic Affairs. 

Minimum Requirements

  • High School Diploma or GED
  • Experience working with computers/software
  • Successful completion of Criminal History Background Check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire. 

Preferred Qualifications:

  • Experience using Microsoft Office including Outlook, Word, and Excel
  • Previous experience working in a fast-paced environment that is focused on student success

Minimum Hiring Salary/Position Status

$12.00/hr, part-time, non-benefited, non-exempt, temporary position, 19 hours per week, flexible schedule.

Work Schedule

The hours for this position can vary between 7:00 am and 6:00pm Monday through Friday with some Saturday work available. 

To Apply

For full consideration, all application materials must be fully submitted by 11:59PM on the closing date.

Additional Information

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.

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