Admissions Information Specialist

Location
Grand Forks, ND
Posted
Jun 09, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Position Information: Description

The Admissions Information Specialist is responsible for the conversion of submitted applications to completed. This position is tasked with creating new student files, entering application data, imaging files and corresponding with applicants. In addition, the Admissions Specialist completes a review of admission requirements and credentials for academic preparedness, obtaining transcripts, test scores and other required materials as appropriate.

Duties & Responsibilities

Process admission applications

    Download and process applications in relevant databases to ensure accuracy of student admission files. Enter and review application materials in multiple databases and match critical elements to process applicant files.Create new electronic files for students.Assist with electronic assignment and updating of student checklists.Evaluate student files to verify completeness and academic preparedness.Correct insufficient or duplicate data files.Track files to see if all required documents are received and communicate with students regarding missing or incomplete documents.Process registration information and communicate with student outstanding checklist items required.Determine residency for tuition purposes.Other application processing tasks as relevant.Serve as back-up to other Admission Specialists.
Admission of new students

    Calculate and review GPA and test scores.Send completed applications to appropriate departments for review.Communicate with department chairs and directors regarding the status of applications.Publish official decision letters reflective of recommendation of the faculty.Prepare admission files that do not meet admissions’ standards for Associate Director to review with Student Academic Standards Committee.Process correspondence/non-term-based applications and route to the Registrar’s Office for course registration.Process collaborative student applications for the Registrar’s Office.Manage and track application fee and waiver processes.Run reports, analyze data, and schedule communications for application materials
Provide superior customer service and communication

    Communicate through email, phone and in-person with applicants to answer questions regarding their application and the application process.Communicate with faculty and staff regarding the status of applications and application materials.Answer incoming calls professionally and provide customer service to students, faculty, staff and the general public on behalf of the University.
Work as a team member to promote the success of the University Admissions Office and the University as a whole

    Attend professional development opportunities as appropriate.Serve on UND committees as appropriate.Support the workplace culture of the unit by demonstrating the professional conduct and values expected of all employees.Represent UND in a professional manner at all times by providing excellent communicate and customer service.Assist in processing department mail.Perform additional duties as assigned.
Required Competencies
  • Willingness to learn and adapt to new technologies.
  • Strong critical thinking skills.
  • Strong written and verbal communication skills.
  • Strong organizational skills and demonstrated ability to manage multiple tasks simultaneously.
  • Ability to represent the University in a professional manner.
  • Demonstrated problem solver.
  • Ability to work independently and as a team player.
  • Strong attention to detail and accuracy skills.
Minimum Requirements
  • High School Diploma or GED equivalent
  • Two years working in a professional office setting
  • Data entry experience
  • Demonstrated experience with Microsoft Office Suite software
  • Successful completion of criminal history records check

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire.

Preferred Qualifications
  • Associate degree
  • Experience with PeopleSoft
  • Experience with Salesforce or another CRM
  • Experience with imaging system such as Perceptive Content
  • Experience directly related to college admissions
Minimum Hiring Salary

$32,380 Annual, Non-Exempt, Full-Time, Benefited

Work Schedule/Start Date

Monday - Friday 8:00 AM - 4:30 PM

Benefits

Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.

To Apply

For full consideration, all application materials must be fully submitted by 11:59PM on the closing date.

Additional Information

To find out why living and working in Greater Grand Forks is way cooler, check out Grand Forks is Cooler.

All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.

Confidentiality of Application Materials

Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.

EEO Statement

The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.

Veteran’s Preference

Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.

Clery Statement

In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.