Chief of Staff

Job description

Position Title:

Chief of Staff

Is this position budgeted?:


Is this position an essential position?:


About Susquehanna:

As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.

Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna’s unique Global Opportunities program. Susquehanna University’s 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit

Position Summary:

Job Summary
The chief of staff is the principal aide and trusted advisor to the president focused on setting operational standards and administrative process that facilitate necessary cross-functional collaboration to advance the mission of the institution. The chief of staff manages the operations and staff of the president’s office and provides assistance in dealing with a range of student, faculty, staff, community, and trustee issues. The chief of staff coordinates community and government relations for the president’s office; oversees the planning and execution of meetings of the Board of Trustees; manages the agendas of the Executive Leadership Group, Senior Leadership Team, and University Council; and provides guidance to align the work of the Grants Office with the strategies of the University.

Specific Responsibilities
•Support and assist the President and the Board Chair in carrying out the mission of the University.
•Serve as Assistant Secretary of the Board of Trustees and as a liaison to its Executive and Governance Committees.
•Serve as a member of the president’s executive leadership group, advising the president and other senior leaders on a range of institutional issues.
•Supervise the work of the staff of the president’s office.
•Plan and coordinate special projects, events and functions of the Office of the President.
•Plan, monitor, and manage budgets and financial matters in the Office of the President.
•Work with the University Communications staff on message strategies and consistency and help prepare and coordinate communications for the President.
•Advise the President on issues related to University policy, process, and practice.
•Coordinates community and government relations for the president’s office.
•Provides guidance to align the work of the Grants Office with the strategies of the University.
•Handle queries, questions, concerns, and requests on behalf of the President working to solve problems, mediate disputes, and work proactively with issues and people.

Required Qualifications:

Knowledge, Skills, Abilities
Exceptional interpersonal skills and strong managerial ability. Ability to collect and analyze data and information, draw conclusions, and produce reports and recommendations. Deep knowledge of regional and national governmental bodies and the facility to maximize the institutional benefits of effective government relations for the University. Keen understanding of regional business and community issues, how they affect the University, and the strategic capacity to build synergistic partnerships with local and regional businesses and organizations. Ability to maintain strict confidentiality with personnel matters and sensitive information. Working knowledge of policies, operations, and practices in higher education. Ability to represent the President in making decisions that require mature judgment. Expertise in prioritizing workflow, managing resources, and overseeing financial and budget matters. Strong and proven project management competencies. Detail oriented in coordinating activities. Excellent organizational and time management skills.

Master’s degree required.

Ten years of experience in higher education, business, government relations or relevant experience required.

Physical Demand
Position requires the ability to stand or sit for extended periods of time, as well as the ability to move about campus. Also requires: the ability to talk and to hear instruction, manual dexterity and the ability to use fingers, hands, and arms to feel, handle and reach and occasionally lift up to 10 pounds. Requires adequate visual acuity to use computers and to read and write documents. Must be able to communicate verbally and in writing.

Preferred Qualifications:

Ph.D. preferred

Experience in an education setting preferred.

Benefits Eligible:


Number of Months:

12 months


Full-Time Benefits Eligible

Posting Date:


Closing Date:


Open Until Filled:


Posting Number:





Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 6/9/2021
Application Due: 9/7/2021
Work Type: Full Time