Job description


About Susquehanna:
As a living, learning and working community, Susquehanna University affirms its commitment to being an engaged, culturally inclusive campus. As we seek to embody the rich diversity of the human community, we commit ourselves to the full participation of persons who represent the breadth of human difference. The university encourages candidates from historically underrepresented groups to apply. Susquehanna University is an Equal Opportunity Employer.

Susquehanna University is a national liberal arts college committed to excellence in educating students for productive, creative and reflective lives of achievement, leadership and service in a diverse, dynamic and interdependent world. Its more than 2,300 undergraduates come from 35 states and 22 countries, and all students study away through Susquehanna’s unique Global Opportunities program. Susquehanna University’s 325 acre campus, noted for its beauty, is located in Selinsgrove, Pennsylvania, 50 miles north of Harrisburg in the scenic Susquehanna River Valley, about a three hour drive from Philadelphia, Washington, D.C., and New York City. For more information, please visit

Position Summary:
Job Summary
The Registrar provides strategic leadership for the Office of the Registrar, ensures custodianship and maintenance of academic records for all students at the University, oversees course registration and grading processes, handles academic scheduling based upon changing needs, certifies enrollment and student status, implements internal and external academic policies (e.g., transfer credit evaluation), participates in articulation agreements, and is responsible for academic and curricular publications (e.g., calendars, catalogs).

The Registrar collaborates closely in a shared governance environment with other administrative offices, academic departments, the School of Arts and Sciences, and the Sigmund Weis School of Business to provide guidance on enrollment trends, projected course needs and schedules, and associated policies and procedures. Reporting to the Assistant Provost for Institutional Effectiveness and Strategic Initiatives, the Registrar joins an Academic Affairs team committed to academic excellence, student success, data-informed decision making and diversity, equity, and inclusion.

Specific Responsibilities

  • Provide strategic planning, direction, and supervision for the Office of the Registrar.
  • Collaborate with and advise deans and department heads to determine annual course schedules.
  • Oversee course registration and process student course enrollments to provide the best combination of efficient use of university resources and student satisfaction.
  • Advise and serve on the Curriculum Committee and other committees as required.
  • In collaboration with the Office of Institutional Effectiveness, ensure data accuracy and provide enrollment, student academic and demographic, grading, and faculty data (e.g., tenure cases, third-year reviews) to administrative offices, to academic departments and divisions, and for external surveys (e.g., IPEDS reports).
  • Interpret and ensure compliance with recordkeeping standards, University policies and procedures, standards established by AACRAO, federal regulations, and accreditation rules.
  • Serve as the main contact and user of the National Student Clearinghouse subscription, tools, and data importation and extraction for University needs.
  • Make certain that student academic honors (e.g., Dean's List, University Scholars, departmental honor societies) are appropriately acknowledged and published.
  • Ensure that academic information in the course catalog is accurate and up-to-date.
  • Maintain appropriate areas of the student information system (e.g., Colleague) and academic planning software (e.g., EAB Navigate).
  • Confer regularly with the Assistant Provost to plan, coordinate, and evaluate policies, systems, and activities; exchange information, interpret policies; investigate and resolve problems to continually improve the services of the Office of the Registrar.
  • Contribute to the overall success of the Office of Registrar and the university by performing other duties and responsibilities as assigned by the Assistant Provost and Provost.

    Required Qualifications:
    Knowledge, Skills, Abilities
    Expertise in interpretation and enforcement of University, state, and federal regulations (e.g., FERPA). Skilled at accurate written and verbal communication in clear, grammatical English to multiple constituencies (e.g., students, faculty). Ability to set priorities and to oversee staff. Ability to work collaboratively with faculty and staff. Knowledge of Windows software. Expertise in student information systems (e.g., Ellucian Colleague), student success and learning management systems (e.g., Blackboard), and data extraction and visualization software (e.g., Informer) is highly desirable. Knowledge of the academic functions and curricular practices of a university.

    Bachelor’s degree required.

    5 years in academic administration, preferably in a Registrar’s Office, or in an Information Technology division required. Demonstrated experience supporting student success through degree audit and verification, implementing or maintaining registration and academic planning software, and informing academic advising required.

    Physical Demand
    Position requires the ability to stand or sit for extended periods of time. Position requires the ability to move about the campus. Position requires the ability to talk and to hear instruction. Position requires occasional manual dexterity and the ability to use fingers, hands, and arms to feel, handle, and reach. Position requires occasional stooping, crouching and bending. Position requires the ability to occasionally lift up to 10 pounds. Working conditions are indoor.

    Preferred Qualifications:
    Master’s degree preferred.

    Special Instructions to the Applicant:

    Benefits Eligible: Yes
    Number of Months: 12 months
    Other Number of Months:
    Work Schedule/Hours per Week:
    Posting Date: 06/04/2021
    Closing Date:
    Open Until Filled: No
    Anticipated Start Date:
    Posting Number: AH00742

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    Job No:
    Posted: 6/8/2021
    Application Due: 6/8/2033
    Work Type: Full Time