Business Analyst- UT Foundation


University of Tennessee Foundation, Inc.

Business Analyst


The University of Tennessee Foundation (UTFI), Inc. is seeking a Business Analyst to join our advancement team. This position will focus on improving the points of meaningful interaction between Advancement Services and its clients, both internal (the Foundation and UT) and external (alumni, donors, and other constituents). The Business Analyst is also expected to develop a broad understanding of advancement processes and serves a key role in conducting needs assessments, researching project requirements, translating and simplifying complex technical concepts, and communicating outcomes. The Business Analyst has additional responsibilities as a first point of contact for Advancement Services (help desk) and as an administrator of the UT Foundation's Constituent Relationship Management (CRM) system. In that role, the Business Analyst will be called upon to provide training for users of the CRM and will also make configuration changes to the CRM.

The Foundation is an interdependent nonprofit corporation that enriches the lives of the students, faculty, staff, alumni and friends of the University of Tennessee through alumni engagement, financial stewardship and private investments. In central services, nearly 50 employees work together to engage and build meaningful relationships with alumni to raise financial, public and political support for the University of Tennessee.

Knoxville sits at the base of the Great Smoky Mountains. With a variety of outdoor activities, parks and recreation, Knoxville can provide a top notch outdoors recreational experience to nature lovers. Arts, music, events and annual festivals add to the list of things to do for those interested in the not-so-active opportunities.

Qualifications: Candidates must have a bachelor’s degree in business, communications, computer science, or related field, and at least 3 years of experience working on complex projects in information technology. Candidate must also have 3 years of experience in a position that required customer service and/or leading discussions with colleagues. This might include providing training or support, or regularly leading meetings. The ideal candidate will be highly supportive of and committed to diversity, equity, and inclusion.

Job Skills: Candidates must have the ability to understand complex processes and translate them into simpler language, to learn technical skills, and ability to effectively communicate as a writer and/or speaker. The ideal candidate will have excellent analytical and organizational skills (including basic project management), investigative and research skills (demonstrating curiosity and self-motivation), and intermediate skills in essential software, including MS Office.

In order to be considered for candidacy, submit a cover letter and resume in addition to your online applicant profile. Applicants should complete the on-line profile in entirety to demonstrate the minimal education and experience required for this position. Incomplete profile information as it relates to the requirements listed will eliminate candidacy for this opportunity.

 Use keyword 21000000ZW to apply to this position from the link below.

The University of Tennessee Foundation, Inc. is an EEO/AA/Title VI/Title IX/Section 504/ADA/ADEA employer.  All qualified applicants will receive equal consideration for employment and will not be discriminated against on the basis of race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status.

The University of Tennessee Foundation, Inc. will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the University of Tennessee Foundation’s legal duty to furnish information.

Job: Advancement
Primary Location: US-Tennessee-Knoxville
Organization: System Finance Pay
Schedule: Full-time
Job Posting: Jun 7, 2021, 7:11:56 AM

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