Support Services Associate
Permanent Staff (SHRA)Is this an internal only recruitment?:
Support Services Associate - JourneyWorking Title:
Support Services AssociatePosition Number:
00036295 & 00059546Vacancy ID:
P012851Budgeted Hiring Range:
$33,000 - $36,000Pay Band Information:
To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.Salary Grade Equivalent:
Full-Time PermanentHours per week:
40 hours/week that will be scheduled Monday -Friday, 7:30am – 6:30pm. Hours may vary based on department needs.Department Name and Number:
Adams School of Dentistry-430100Date First Posted:
Chapel Hill, NCPosition Posting Category:
Health Professional (Physician/Nurse/Other)Department Description:
The UNC Adams School of Dentistry’s (ASOD) mission is to promote oral health locally, regionally and globally through preeminence in education, clinical care, research, and service. The Clinical Operations unit is an integral part of the Adams School of Dentistry, and its primary mission is to provide the highest quality education and training to our students while providing the highest quality dental treatment for patients.Equal Opportunity Employer:
The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.Position Description:
THE ADAMS SCHOOL OF DENTISTRY WILL BE RECRUITING FOR 2 SUPPORT SERVICES ASSOCIATE POSITIONS (00036295 & 00059546). BY APPLYING TO THIS POSITION, YOU WILL BE CONSIDERED FOR BOTH.
The Support Services Associate will be responsible for decontaminating, inspecting, wrapping, and sterilizing dental instruments. This position will utilize quality assurance and infection control techniques, processing and inspecting dental instruments. Specific responsibilities include:
•providing excellent customer service in a fast paced environment
•maintaining a positive work environment that fosters inclusion
•providing support for clinical licensure exams annually
•providing cross coverage for various dental lab and continuing education events
•helping reduce costs through collaboration with the team and utilizing inventory tracking systems to manage inventories of all materials
•utilizing Personal Protective Equipment (PPE) while following CDC and OSHA guidelines
•special assignments within the scope of the position, as assigned
High school diploma or equivalency.Essential Skills, Knowledge and Abilities:
•Knowledge in using Personal Protective Equipment (PPE) while following CDC and OSHA guidelines as well as following the OSAP Organization for Safety, Asepsis and Prevention guidelines for Dental Best Practices.
•Strong interpersonal and communication skills (both oral and written) to collaborate effectively with all team members
•Organizational skills and the ability to multi-task
•Ability to establish and maintain good relationships with people of all levels and backgrounds
•Ability to maintain flexibility and professional attitude while providing customer service in a fast-paced environment
•Ability to manage and verify files, records, and inventory
•Experience or background in a professional dental setting
•Experience providing customer service in a fast paced environment
•Experience with inventory tracking and barcode scanning
•Experience with Microsoft Office Suite
•Dental Assistant l or ll
•Must be able to maneuver supply carts weighing up to 200 pounds with or without accommodation.
•Must be able to lift/move 50 pounds with or without accommodation.
•Must be able to sit and stand for long periods of time.
Overtime occasionally, Carcinogen handlers (Labworkers), Evening work occasionally, Exposure to Bloodborne Pathogens, Exposure to Hazardous Materials, Rotating shifts, Shift work occasionally, Weekend work occasionallyStimulus/ARRA Funded: