Manager, Active Student Receivables - Georgetown University

Job description

Manager, Active Student Receivables - Georgetown University

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


The Manager of Active Student Receivables is responsible for all the critical functions related to managing active student receivables. This includes, but is not limited to:

  • Assessing tuition and fee charges to students' accounts, which includes assuring that over $700M annually of gross tuition and fees is credited as revenue and debited as a receivable appropriately, and in the correct amount to the accounts of over 25,000 unique students.
  • Generating and posting student billing statements, which includes selecting the correct populations to receive statements, generating accurate statements, and managing the mass communications that are delivered to students at the time of posting billing statements to the online student account portal.
  • Assessing late payment penalties, which includes selecting the appropriate accounts to penalize, and assuring that over $800,000 in revenue is properly earned and credited to Financial Affairs.
  • Managing the process of accurately placing financial holds, preventing students from registering for additional semesters when they have failed to pay for current semesters.

Work Interactions

The Manager of Active Student Receivables reports to the Senior Associate Director for Student Revenue and Receivables and is part of a three-person team under the Senior Associate Director's supervision that manages the full life-cycle of student revenue and receivables, along with the Manager of Sponsored Student Receivables and the Manager of Inactive Student Receivables. The Manager critically supports the efforts of the Customer Service and Cashiering units in Office of Billing and Payment Services, making sure those units are properly appraised of all receivables management activities so as to allow those units to provide optimal customer service and manage payment processing more effectively. The Manager works extremely closely with Deputy and Associate Registrars to plan tuition and fee assessment, and also works closely with Associate Directors in the three campus Financial Aid offices to coordinate billing and aid disbursement activities. Finally, the Manager works with personnel in student affairs, auxiliary business services, and campus finance offices to ensure proper overall assessment of charges beyond tuition and fees to students' accounts.


  • Bachelor's degree
  • Experience in a finance, accounting, or business operation
  • Excellent oral and written communication skills

  • Advanced degree
  • Experience in a higher education environment
  • Experience with the Banner student record system

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS ( using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a cover letter and resume for each position of interest for which you believe you are qualified. These documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

To apply, visit

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Job No:
Posted: 6/7/2021
Application Due: 6/7/2033
Work Type: Full Time