Outreach Manager (Dept. of Addictions)

Job description



Outreach Manager (Dept. of Addictions)

University Overview

The University of Pennsylvania, the largest private employer in Philadelphia, is a world-renowned leader in education, research, and innovation. This historic, Ivy League school consistently ranks among the top 10 universities in the annual U.S. News & World Report survey. Penn has 12 highly-regarded schools that provide opportunities for undergraduate, graduate and continuing education, all influenced by Penn's distinctive interdisciplinary approach to scholarship and learning.

Penn offers a unique working environment within the city of Philadelphia. The University is situated on a beautiful urban campus, with easy access to a range of educational, cultural, and recreational activities. With its historical significance and landmarks, lively cultural offerings, and wide variety of atmospheres, Philadelphia is the perfect place to call home for work and play.

The University offers a competitive benefits package that includes excellent healthcare and tuition benefits for employees and their families, generous retirement benefits, a wide variety of professional development opportunities, supportive work and family benefits, a wealth of health and wellness programs and resources, and much more.

Posted Job Title
Outreach Manager (Dept. of Addictions)

Job Profile Title
Manager C

Job Description Summary
The Steven A. Cohen Military Family Clinic (Cohen Clinic) at the University of Pennsylvania is seeking an Outreach Manager. The Cohen Clinic is a part of the Cohen Veterans Network (CVN) and provides high quality mental health care for Veterans and military family members in Philadelphia and the tristate area, with a focus on the post-9/11 military community. Care is delivered in an evidenced-based, state-of-the-art program, offering a full range of behavioral health services.

The Outreach Manager reports directly to the Clinic Director and is responsible for the success of the clinic's outreach and partnership initiatives, including community, corporate, and governmental partnerships. They will be responsible for crafting the clinic's corporate partner strategies, in coordination with the clinic's overarching strategic plan and the strategic communications plan. The Outreach manager will establish metrics, manage data entry and accuracy, and monitor identified metrics to ensure the success of ongoing strategies. They will manage the clinic's Outreach budget to support these strategies. The Outreach Manager must establish and maintain collaborative and productive working relationships with a wide range of community organizations. The Outreach Manager will represent the University, CVN, and the Clinic to stakeholders across the tristate area, including hosting VIP visitors at the clinic, representing the clinic at community events and conferences, and interfacing with government officials in concert with Penn Government Affairs. In coordination with the clinic's Communications Strategist, the Outreach Manager will represent the clinic via media opportunities and speaking engagements and collaborate to produce events and programming hosted by the clinic. They will be responsible for developing and maintaining strong in- and out-referral relationships, keeping the clinical team abreast of resources in the community, coordinating with the care coordination team regarding needs and challenges, and addressing challenges with referral relationships. The Outreach Manager will work closely with the leadership team and the clinic's Communications Strategist to ensure continuity in externally facing communication and synchrony with clinic needs; real time access; and client, staff, and partner feedback. Finally, the Outreach Manager will play a supporting role in clinic development initiatives. Through their outreach activities, they will identify potential corporate partners, individual philanthropic donors, and foundation/grant opportunities to support the clinic's sustainment goals, and will work with the Clinic Director, Communications Strategist, and the Penn Medicine Development team to support development initiatives.

The population served at the Cohen Clinic is multicultural and diverse with respect to race, ethnicity, gender identity, sexual orientation, and socioeconomic status, in addition to military affiliation. Accordingly, applicants with training, experience, or interest in with diverse populations would be a good fit for the position. Interested staff also have the opportunity to engage in a Racial Equity Working Group that meets monthly to continue to advance racial equity within the clinic, as well as for those we serve.

This position is anticipated to start on a hybrid in person and virtual schedule due to the COVID-19 pandemic.

Position requires extensive local travel (consistent with University guidance during the pandemic) as well as frequent evening and weekend hours to accommodate community and partner events.

Job Description

A Bachelor's Degree and 3-5 years of experience or equivalent combination of education and experience required.

Knowledge or experience with behavioral health is a plus. Masters in Social Work or a related discipline is a plus.

Experience in the military or working with veterans or military service members is strongly preferred.

  • Veterans, service members and military family members are strongly encouraged to apply and are invited to note their military connection in their cover letter, if desired.


Experience working with diverse communities is strongly preferred.
  • Individuals who identify as BIPOC or as a part of historically under-represented groups, are strongly encouraged to apply and are invited to identify their culture, identity, or background in their cover letter, if desired.


Must pass Pennsylvania s Child Protective Services Act (also known as Act 73) background checks, within 30-90 days of employment.

Will require extensive local travel; must have a valid driver s license, clean driving record and access to a vehicle.

Job Location - City, State
Philadelphia, Pennsylvania

Department / School
Perelman School of Medicine

Pay Range
$50,684.00 - $91,232.00

Affirmative Action Statement
Penn adheres to a policy that prohibits discrimination on the basis of race, color, sex, sexual orientation, gender identity, religion, creed, national or ethnic origin, citizenship status, age, disability, veteran status, or any other legally protected class.

Special Requirements
Background check required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job.

University Benefits
  • Health, Life, and Flexible Spending Accounts: Penn offers comprehensive medical, prescription, behavioral health, dental, vision, and life insurance benefits to protect you and your family's health and welfare. You can also use flexible spending accounts to pay for eligible health care and dependent care expenses with pre-tax dollars.
  • Tuition: Take advantage of Penn's exceptional tuition benefits. You, your spouse, and your dependent children can get tuition assistance here at Penn. Your dependent children are also eligible for tuition assistance at other institutions.
  • Retirement: Penn offers generous retirement plans to help you save for your future. Penn's Basic, Matching, and Supplemental retirement plans allow you to save for retirement on a pre-tax or Roth basis. Choose from a wide variety of investment options through TIAA and Vanguard.
  • Time Away from Work: Penn provides you with a substantial amount of time away from work during the course of the year. This allows you to relax, take vacations, attend to personal affairs, recover from illness or injury, spend time with family—whatever your personal needs may be.
  • Long-Term Care Insurance: In partnership with Genworth Financial, Penn offers faculty and staff (and your eligible family members) long-term care insurance to help you cover some of the costs of long-term care services received at home, in the community or in a nursing facility. If you apply when you're newly hired, you won't have to provide proof of good health or be subject to underwriting requirements. Eligible family members must always provide proof of good health and are subject to underwriting.
  • Wellness and Work-life Resources: Penn is committed to supporting our faculty and staff as they balance the competing demands of work and personal life. That's why we offer a wide variety of programs and resources to help you care for your health, your family, and your work-life balance.
  • Professional and Personal Development: Penn provides an array of resources to help you advance yourself personally and professionally.
  • University Resources: As a member of the Penn community, you have access to a wide range of University resources as well as cultural and recreational activities. Take advantage of the University's libraries and athletic facilities, or visit our arboretum and art galleries. There's always something going on at Penn, whether it's a new exhibit at the Penn Museum, the latest music or theater presentation at the Annenberg Center, or the Penn Relays at Franklin Field to name just a few examples. As a member of the Penn community, you're right in the middle of the excitement—and you and your family can enjoy many of these activities for free.
  • Discounts and Special Services: From arts and entertainment to transportation and mortgages, you'll find great deals for University faculty and staff. Not only do Penn arts and cultural centers and museums offer free and discounted admission and memberships to faculty and staff. You can also enjoy substantial savings on other goods and services such as new cars from Ford and General Motors, cellular phone service plans, movie tickets, and admission to theme parks.
  • Flexible Work Hours: Flexible work options offer creative approaches for completing work while promoting balance between work and personal commitments. These approaches involve use of non-traditional work hours, locations, and/or job structures.
  • Penn Home Ownership Services: Penn offers a forgivable loan for eligible employees interested in buying a home or currently residing in West Philadelphia, which can be used for closing costs or home improvements.
  • Adoption Assistance: Penn will reimburse eligible employees on qualified expenses in connection with the legal adoption of an eligible child, such as travel or court fees, for up to two adoptions in your household.



To learn more, please visit: https://www.hr.upenn.edu/PennHR/benefits-pay


To apply, visit https://wd1.myworkdaysite.com/en-US/recruiting/upenn/careers-at-penn/job/3535-Market/Outreach-Manager--Dept-of-Addictions-_JR00032039-1





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Job No:
Posted: 6/7/2021
Application Due: 6/7/2033
Work Type: Full Time
Salary: