Associate Director of Graduate Programs - Georgetown University School of Nursing & Health Studies

Job description

Associate Director of Graduate Programs - Georgetown University School of Nursing & Health Studies

Located in a historic neighborhood in the nation's capital, Georgetown offers rigorous academic programs, a global perspective, exciting ways to take advantage of Washington, D.C., and a commitment to social justice. Our community is a tight knit group of remarkable individuals interested in intellectual inquiry and making a difference in the world.


The Associate Director of Graduate Studies (ADGS) serves as the administrative officer for the CAHME accredited Master of Science in Health System Administration program at the School of Nursing & Health Studies, with responsibility for all administrative aspects of the program. Duties include assisting in recruiting students, managing the admissions process, assisting with class scheduling, developing content and managing the department's social media engagement strategy, and capturing key metrics for accreditation and continuous program improvement. The ADGS works with university administration to fully administer the program and ensure compliance with GUMC and University policies. The ADGS reports directly to the department chair. Specific duties include the following:

1.Support Program of Study Development and Maintenance

  • Support MHSA Director to ensure all MHSA courses adequately address the early career audience and reflect the unique perspectives of its accomplished executive faculty from across the health care sector
  • Work with full time and adjunct faculty to ensure compliance with CAHME accreditation requirements and support the Program Coordinator in preparing accreditation updates
  • Coordinate with instructional designers and faculty to ensure standards and best practices as outlined in the Faculty Community of Practice are adhered to and disseminated to all faculty

2.Program Administration
  • Assure compliance with university policies and manage budgets within Department parameters to ensure programs are fiscally stable and cover their costs entirely
  • Support Chair and Program faculty in designing, planning, and executing a variety of on-campus Intensives course weeks each year, some of which may take place outside the U.S.
  • Deliver periodic informational webinars for potential MHSA candidates, organize and update communications to incoming and returning students, and manage alumni communications
  • Maintain and update faculty and student handbooks and the web-based, interactive New Student Orientation course materials
  • Provide student support throughout the semester related to class preparation, assignments, technology issues, and other logistical support
  • Support the admissions process for all candidates and coordinate with the relevant admissions committee, ensure documentation is captured and stored, and manage communications with Academic Affairs
  • Assess and implement technology platforms and facilitate student use
  • Conduct project management activities, including evaluation of course feedback and other required department and university evaluation processes
  • Develop mechanisms to streamline collection of CAHME reporting metrics and prepare the annual report

3.Faculty Onboarding and Community of Practice
  • Orient faculty to MHSA program processes and procedures, program of study, students, calendar, etc.
  • Support the Program Director and help orient faculty to overall curriculum and provide details and relevant syllabi to closely related courses to avoid duplication and ensure instruction is complementary
  • Work with instructional designers and GU IT services to ensure best practices for teaching online (synchronously and asynchronously) and online delivery platforms (Zoom or Adobe Connect) are used, and develop/provide appropriate orientation materials, practice sessions, and job aids
  • Coordinate the onboarding of faculty on learning management systems and develop/provide job aids
  • Provide technical support for Zoom/Adobe Connect when NHS IT representative is unavailable (e.g., unscheduled office hours/discussion sessions, ad hoc questions from faculty)
  • Coordinate with all adjunct faculty to create and maintain courses in Blackboard/Canvas and support adjunct faculty in updating course materials and gathering course readings and other assigned resources as required
  • Work with GU libraries to identify and link to required online resources
  • Evaluate and ensure adherence to copyright requirements for faculty-assigned readings
  • Manage program of study syllabi storage and updates
  • As part of annual program evaluations, assist faculty in downloading and analyzing student assignments as a requirement for competency alignment with course objectives
  • Support Program Directors and provide guidance to adjunct faculty on grading policies/procedures and provide technical guidance on grading in Canvas
  • Maintain an online Faculty Community of Practice to house resources and enable faculty to collaborate with one another

4.Evaluation Support
  • Develop and administer a variety of evaluation instruments, analyze the data they generate, and provide recommendations to the Program Faculty and Chair for continuous improvement. Specific evaluations include:
    • Detailed evaluations about the conduct of and courses in all Intensives
    • Mid-semester evaluations for every class, which allows for course correction in specific courses and enables identification of broader, program- or curriculum-level areas for adjustment
    • Pre-, mid-, and post- self-assessments of competency progression for all students
    • Hay Group's “Emotional and Social Competency” Inventory (ESCI) for all students at the beginning and end of their program of study
  • As needed (based on evaluation results, faculty or student feedback, and upon Program Director request), conduct in-depth analyses of the design, content, and delivery of program courses to recommend changes as necessary to meet student needs and ensure continued alignment with program competencies

5.Communications and Marketing Support
  • Work with external marketing support professionals to coordinate strategic communications, marketing, and recruitment activities within the GU environment.
  • Manage and coordinate requests for student/faculty involvement with social media platforms (Facebook, Twitter, YouTube, LinkedIn) - and post relevant articles, timely events, etc. as required by marketing plan.
  • Support the design and dissemination of program collateral (brochures, rack cards, and palm cards, as well as audience-specific versions for Veterans and clinicians)
  • Work with GU NHS Strategic Communications to maintain a dynamic, engaging website for both programs complementing the departmental site.
  • Identify any required changes to the NHS website and communicate them to NHS
  • Keep program video series refreshed on periodic update cycle (student testimonials, faculty perspectives, intensive experience)
  • Participate in and/or staff exhibit booths at key conferences and professional events per Chair and Program Director recommendations
  • Execute advertising campaigns to internal (GU) and external audiences as required by the marketing plan
  • Continuously work with external marketing professionals to assess and improve effectiveness of communications, marketing, and recruitment activities, including data analytics for digital/online presence and campaigns, and course-correct as necessary

Work Interactions

The ADGS manages key administrative functions of the graduate program. The position reports directly to the Department Chair and does not have direct reports. The scope of work ensures prospective and current students have an experience that reflects the Georgetown brand identity and core values. The role also supports continuous quality improvement activities as well as efforts to align performance with national accreditation standards.

Key Constituents: The Commission on the Accreditation of Healthcare Management Education (CAHME), Association for University Programs in Health Administration (AUPHA)Academic Affairs (NHS), Graduate School of Arts and Sciences, Core and Adjunct Faculty, Prospective Students.

  • Advanced degree in health systems administration, business, or higher education
  • Professional experience. 3-5 years of work experience in higher education; experience working in the arena of health care, health management, or health care policy preferred; candidates with established professional networks across the full health ecosystem preferred
  • Demonstrated superior skills in both written and verbal communications; experience in communicating effectively at all organizational levels and with all stakeholders.
  • Agility in thinking, proven track record in executing strategies, and demonstrated program management competencies (to include knowledge and skills associated with program evaluations, statistical modeling, and analysis and computation)
  • Strong interpersonal skills (the successful candidate must have the presence coupled with the ability to drive change through influence; a demonstrated capability to build and leverage networks; proven experience in engaging, collaborating, and partnering with academic officials and executives in a broad range of health and health care organizations; a capacity to proactively identify and build consensus among diverse constituencies, foster team building, and manage expectations; and the ability to quickly build credibility with students, faculty, and affiliated organizations and to promote Program goals.)

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    Submission Guidelines:

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    Need Assistance:

    If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or [email protected].

    Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

    EEO Statement:

    Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.


    Georgetown University offers a wide variety of comprehensive and competitive benefits. Benefits packages include comprehensive health, dental and vision plans, disability and life insurance coverage, retirement savings programs, tuition assistance, voluntary insurance options (including group legal, accident, and critical illness), and much more. Whatever your need, the Office of Faculty and Staff Benefits will be standing by to support you. You can learn more about the benefits offered to eligible faculty and staff at or view the online interactive benefits guide for more information.

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    Job No:
    Posted: 6/7/2021
    Application Due: 6/11/2021
    Work Type: Full Time