Success Coach

Job description

Success Coach Success Coach Success Coach Success Coach The Office of Student Success and Persistence is seeking an enrollment coach to assist in achieving the recruitment and retention goals of the college. This position provides concierge-level support to currently enrolled Coe students. This role plays a critical component in the student experience from the point of enrollment through graduation. Essential Job Responsibilities:

  • Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate.
  • Assisting the Office of Admission in their recruitment efforts as needed.
  • Analyzing data trends and providing reports to assure progression toward student persistence.
  • Managing the student experience including assuring outstanding customer service.
  • Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential.
  • Assisting with on-campus recruitment and retention events and programs.
  • Representing Coe College at public events such as needed.
  • Meet with prospective first-year and transfer students as needed.
  • Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students.
  • Weekend and evening commitments.
  • A consistent dedication to respond to the needs of students in a timely manner.
Qualifications:
  • Bachelor’s degree required.
  • 1-3 years of college admission experience desired.
  • Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases.
  • Valid driver’s license, ability to be insured under College auto insurance and reliable transportation.
  • Successful completion of a background and driver check in accordance with Coe College policy.
Knowledge, Skills and Competencies: Position Specific:
  • Ability to prioritize and manage multiple prospective student connections and departmental responsibilities.
  • Excellent interpersonal and written communication skills, including the ability to persuasively and authentically connect with prospective students and parents.
  • Quantitative and logical reasoning skills, including ability to analyze data to assess admission trends.
  • An understanding of and passion for liberal arts education.
  • Capability to excel under high-pressure circumstances while sustaining an enjoyable work environment.
Coe Competencies:
  • Dedication to the educational mission of a private, residential liberal arts college.
  • Ability to maintain positive relationships in a collaborative and diverse team atmosphere.
  • Commitment to excellent customer and/or student service.
  • Demonstrated ethical and responsible decision making.
  • Consistent attendance and accountability necessary to meet position objectives.
Working Conditions and Physical Requirements:
  • Occasional travel, evenings and weekends required.
  • Ability to drive to and meet with students in various locations and at various events.
  • Ability to lift, push, pull up to 25 lbs.
Coe College is a selective, private, nationally recognized four-year coeducational liberal arts institution that has provided a superior education for students in a residential setting since 1851. With 1,400 students, Coe’s attractive campus is located in the heart of Cedar Rapids, Iowa, a metropolitan area of 250,000 people, providing a variety of cultural and recreational opportunities. Coe College, an Affirmative Action/Equal Opportunity Employer is committed to increasing the diversity of the campus community and especially encourages applications that will fulfill that mission. The Office of Student Success and Persistence is seeking an enrollment coach to assist in achieving the recruitment and retention goals of the college. This position provides concierge-level support to currently enrolled Coe students. This role plays a critical component in the student experience from the point of enrollment through graduation. Essential Job Responsibilities:
  • Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate.
  • Assisting the Office of Admission in their recruitment efforts as needed.
  • Analyzing data trends and providing reports to assure progression toward student persistence.
  • Managing the student experience including assuring outstanding customer service.
  • Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential.
  • Assisting with on-campus recruitment and retention events and programs.
  • Representing Coe College at public events such as needed.
  • Meet with prospective first-year and transfer students as needed.
  • Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students.
  • Weekend and evening commitments.
  • A consistent dedication to respond to the needs of students in a timely manner.
Qualifications:
  • Bachelor’s degree required.
  • 1-3 years of college admission experience desired.
  • Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases.
  • Valid driver’s license, ability to be insured under College auto insurance and reliable transportation.
  • Successful completion of a background and driver check in accordance with Coe College policy.
Knowledge, Skills and Competencies: Position Specific:
  • Ability to prioritize and manage multiple prospective student connections and departmental responsibilities.
  • Excellent interpersonal and written communication skills, including the ability to persuasively and authentically connect with prospective students and parents.
  • Quantitative and logical reasoning skills, including ability to analyze data to assess admission trends.
  • An understanding of and passion for liberal arts education.
  • Capability to excel under high-pressure circumstances while sustaining an enjoyable work environment.
Coe Competencies:
  • Dedication to the educational mission of a private, residential liberal arts college.
  • Ability to maintain positive relationships in a collaborative and diverse team atmosphere.
  • Commitment to excellent customer and/or student service.
  • Demonstrated ethical and responsible decision making.
  • Consistent attendance and accountability necessary to meet position objectives.
Working Conditions and Physical Requirements:
  • Occasional travel, evenings and weekends required.
  • Ability to drive to and meet with students in various locations and at various events.
  • Ability to lift, push, pull up to 25 lbs.
Coe College is a selective, private, nationally recognized four-year coeducational liberal arts institution that has provided a superior education for students in a residential setting since 1851. With 1,400 students, Coe’s attractive campus is located in the heart of Cedar Rapids, Iowa, a metropolitan area of 250,000 people, providing a variety of cultural and recreational opportunities. Coe College, an Affirmative Action/Equal Opportunity Employer is committed to increasing the diversity of the campus community and especially encourages applications that will fulfill that mission. Essential Job Responsibilities: Essential Job Responsibilities:
  • Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate.
  • Assisting the Office of Admission in their recruitment efforts as needed.
  • Analyzing data trends and providing reports to assure progression toward student persistence.
  • Managing the student experience including assuring outstanding customer service.
  • Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential.
  • Assisting with on-campus recruitment and retention events and programs.
  • Representing Coe College at public events such as needed.
  • Meet with prospective first-year and transfer students as needed.
  • Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students.
  • Weekend and evening commitments.
  • A consistent dedication to respond to the needs of students in a timely manner.
  • Supporting the overall retention efforts of the Office of Student Success and Persistence to achieve an improved retention rate.
  • Assisting the Office of Admission in their recruitment efforts as needed.
  • Analyzing data trends and providing reports to assure progression toward student persistence.
  • Managing the student experience including assuring outstanding customer service.
  • Provide outreach including inbound and outbound calls, texts and emails to students to ensure they are on a path to successfully matriculate to their desired credential.
  • Assisting with on-campus recruitment and retention events and programs.
  • Representing Coe College at public events such as needed.
  • Meet with prospective first-year and transfer students as needed.
  • Communicating the qualities of a Coe education to key stakeholders such as parents and high school counselors in addition to students.
  • Weekend and evening commitments.
  • A consistent dedication to respond to the needs of students in a timely manner.
  • Qualifications: Qualifications:
    • Bachelor’s degree required.
    • 1-3 years of college admission experience desired.
    • Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases.
    • Valid driver’s license, ability to be insured under College auto insurance and reliable transportation.
    • Successful completion of a background and driver check in accordance with Coe College policy.
  • Bachelor’s degree required.
  • 1-3 years of college admission experience desired.
  • Extensive experience with and understanding of integrated relational database systems like Slate or other recruitment databases.
  • Valid driver’s license, ability to be insured under College auto insurance and reliable transportation.
  • Successful completion of a background and driver check in accordance with Coe College policy.
  • Knowledge, Skills and Competencies: Knowledge, Skills and Competencies: Position Specific:
    • Ability to prioritize and manage multiple prospective student connections and departmental responsibilities.
    • Excellent interpersonal and written communication skills, including the ability to persuasively and authentically connect with prospective students and parents.
    • Quantitative and logical reasoning skills, including ability to analyze data to assess admission trends.
    • An understanding of and passion for liberal arts education.
    • Capability to excel under high-pressure circumstances while sustaining an enjoyable work environment.
  • Ability to prioritize and manage multiple prospective student connections and departmental responsibilities.
  • Excellent interpersonal and written communication skills, including the ability to persuasively and authentically connect with prospective students and parents.
  • Quantitative and logical reasoning skills, including ability to analyze data to assess admission trends.
  • An understanding of and passion for liberal arts education.
  • Capability to excel under high-pressure circumstances while sustaining an enjoyable work environment.
  • Coe Competencies:
    • Dedication to the educational mission of a private, residential liberal arts college.
    • Ability to maintain positive relationships in a collaborative and diverse team atmosphere.
    • Commitment to excellent customer and/or student service.
    • Demonstrated ethical and responsible decision making.
    • Consistent attendance and accountability necessary to meet position objectives.
  • Dedication to the educational mission of a private, residential liberal arts college.
  • Ability to maintain positive relationships in a collaborative and diverse team atmosphere.
  • Commitment to excellent customer and/or student service.
  • Demonstrated ethical and responsible decision making.
  • Consistent attendance and accountability necessary to meet position objectives.
  • Working Conditions and Physical Requirements: Working Conditions and Physical Requirements:
    • Occasional travel, evenings and weekends required.
    • Ability to drive to and meet with students in various locations and at various events.
    • Ability to lift, push, pull up to 25 lbs.
  • Occasional travel, evenings and weekends required.
  • Ability to drive to and meet with students in various locations and at various events.
  • Ability to lift, push, pull up to 25 lbs.
  • Coe College is a selective, private, nationally recognized four-year coeducational liberal arts institution that has provided a superior education for students in a residential setting since 1851. With 1,400 students, Coe’s attractive campus is located in the heart of Cedar Rapids, Iowa, a metropolitan area of 250,000 people, providing a variety of cultural and recreational opportunities. Coe College, an Affirmative Action/Equal Opportunity Employer is committed to increasing the diversity of the campus community and especially encourages applications that will fulfill that mission. Coe College is a selective, private, nationally recognized four-year coeducational liberal arts institution that has provided a superior education for students in a residential setting since 1851. With 1,400 students, Coe’s attractive campus is located in the heart of Cedar Rapids, Iowa, a metropolitan area of 250,000 people, providing a variety of cultural and recreational opportunities. Coe College, an Affirmative Action/Equal Opportunity Employer is committed to increasing the diversity of the campus community and especially encourages applications that will fulfill that mission. Coe College, an Affirmative Action/Equal Opportunity Employer is committed to increasing the diversity of the campus community and especially encourages applications that will fulfill that mission.

     

     

     

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    Job No:
    Posted: 6/7/2021
    Application Due: 9/5/2021
    Work Type: Full Time
    Salary: