Parking Operations Specialist

Job description

Role Title:

Admin and Office Spec II

Role Code:




Pay Band:


Working Title:

Parking Operations Specialist

Position Number:



Northern VA Community College


NV280-VP Finance

Work Location:

Fairfax County - 059

Hiring Range:


Emergency/Essential Personnel:


EEO Category:


Full Time or Part Time:

Part Time

Does this position have telework options?:


Does this position have a bilingual or multilingual skill requirement or preference?:


Work Schedule:

Part time within business hours 8:15-5:15, Monday-Friday

Sensitive Position:


Job Description:

The security of our students, faculty, and staff is very important at NOVA. Please take a moment to review NOVA’s Annual Security Reports

General Description:

Perform routine administrative, operational, financial, and customer-support.

services related to campus parking, transportation, and NOVACard operations.

Duties and Tasks:

An employee may be called upon to do any of the following duties depending on the current situation:

• Perform front office duties including but not limited to: Permit sales, citation payments, NOVACard issuance, cash drawer reconciliation & general customer support.

• Manage Print Services Support duties include but not limited to: Monitoring SmarterTrack for tickets and address as necessary. Refill paper, toner, and staples as needed. Troubleshoot paper jams. Escalate tickets to Tier 2 as needed.

• Perform parking enforcement duties including but not limited to: Checking all applicable parking areas for infractions against parking policy, Issuing citations to vehicles, & properly maintaining parking equipment and hardware. Operating a state enforcement vehicle while preforming duties.

Essential Functions:

•Front Desk•Print Services•Parking Enforcement

Special Assignments:

May be required to perform other duties as assigned. May be required to assist the agency or state government generally in the event of an emergency declaration by the Governor.

KSA's/Required Qualifications:

Required KSAs:
• Ability to interpret and apply policies, procedures and guidelines.
• Communication and customer service skills
• Good problem solving and critical thinking skills.

Minimum Qualifications:
• High School Diploma or equivalent
• Computer experience working in a Windows environment
• Valid Driver’s License

Preferred Qualifications:

• Experience in an office environment

• Cash-handling experience• Customer service experience, ideally dealing with customer concerns and problems.

Operation of a State Vehicle:


Supervises Employees:


Required Travel:

Travel between campuses may be required

Posting Number:


Recruitment Type:


Number of Vacancies:


Job Open Date:


Job Close Date:


Open Until Filled:


Agency Website:

Background Check Statement Disclaimer:

The selected candidate’s offer is contingent upon the successful completion of a criminal background investigation, which may include: fingerprint checks, local agency checks, employment verification, verification of education, credit checks (relevant to employment). Additionally, selected candidates may be required to complete the Commonwealth’s Statement of Economic Interest. For more information, please follow this link:

EEO Statement:

The Virginia Community College System, an EEO employer, welcomes applications from people of all backgrounds and recognizes the benefits of a diverse workforce. Therefore, the VCCS is committed to providing a work environment free of discrimination and harassment. Employment decisions are based on business needs, job requirements and individual qualifications. We prohibit discrimination and harassment on the basis of race, color, religion, sex, national origin, age, sexual orientation, mental or physical disabilities, political affiliation, veteran status, gender identity, or other non-merit factors.

ADA Statement:

The VCCS is an EOE and Affirmative Action Employer. In compliance with the Americans with Disabilities Acts (ADA and ADAAA), VCCS will provide, if requested, reasonable accommodation to applicants in need of access to the application, interviewing and selection processes.

E-Verify Statement:

VCCS uses E-Verify to check employee eligibility to work in the United States. You will be required to complete an I-9 form and provide documentation of your identity for employment purposes.

Quicklink for Posting:




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Job No:
Posted: 6/6/2021
Application Due: 6/19/2021
Work Type: Part Time