Advisor I - College of Education, Health, & Human Science

Knoxville, TN
Jun 06, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Academic Advisor I, CEHHS Office of Advising and Student Services

Regular, Fulltime, Pay Range MR07

The College of Education, Health, & Human Sciences (CEHHS) at the University of Tennessee, Knoxville, is seeking candidates for a newly created Academic Advisor I position in the Office of Advising and Student Services.  This is an exempt, 12-month, full time, non-tenure track staff position that provides an exciting opportunity to be a part of UT’s Advising 2020 strategic plan that integrates academic and career advising with self-exploration, leadership, and experience learning. 

The University: The University of Tennessee, Knoxville, is the state’s flagship research institution, a campus of choice for outstanding undergraduates, and a premier graduate institution.  Enrolling 27,000 students, the campus is located within the foothills of the Great Smoky Mountains and beautiful East Tennessee.  As a land-grant university guided by its VolVision 2020 strategic plan, it is committed to excellence in teaching, research, scholarship, creative activity, outreach, and engagement.  The university values seeking knowledge, leading with innovation and integrity, advancing diversity and inclusion, engaging locally and globally and embracing the responsible stewardship of resources.  A critical component of the VolVision 2020 strategic plan is the transformation of academic advising to a model that focuses on providing undergraduates with consistent and holistic advising throughout their undergraduate experience and on integrating career and academic advising with experience learning.  

The Position: The Academic Advisor I position is an entry level advising position. The advisor will be engaged in academic advising activities that support his/her unit and college in the delivery of academic advising.  This position serves as a staff member in the CEHHS Office of Advising and Student Services.  The primary responsibility of this position is to provide comprehensive academic advising and professional guidance for students pursuing undergraduate programs in CEHHS.

Job Functions/Responsibilities:

Academic Advising:

  • Ensures comprehensive, quality academic advising and professional guidance for approximately 250-300 undergraduate students interested in pursuing programs within the college. This includes advising special populations such as honors students, student-athletes, students identified as at-risk by faculty or staff, college exploratory students, etc. 
  • Works to co-create an academic plan with students using the Advising 2020 model which incorporates self-exploration, career exploration, and experience learning. 
  • Meets individually with prospective students as needed - new transfer students, potential change of major students from other colleges, and students researching college programs for the first time. 
  • Is responsible for understanding university academic policies and curricular/graduation requirements for programs within the college. 
  • Assists with related office retention efforts such as Vol First-Year Experience, the college's Living and Learning Community, etc.
New Student Orientation Advising:

  • Helps lead freshmen and transfer orientations at the start of each semester.  This includes assisting with the orientation presentations, reviewing curricular information with small groups of students, and providing individual academic advising and registration review to new students at UT.
Documentation and Communication:

  • Thoroughly documents student contact using the university’s student success notes system, Navigate.
  • Remains responsive to student questions via email or phone.
  • Assists with file review and retention outreach at the end of each term.

  • Participates in recruitment events, as needed, throughout the year.
  • Assists with the college's spring commencement ceremony, attends staff meetings, and participates in professional development opportunities. 
  • Other duties as assigned.

Position Requirements:

  • Master’s degree or documentation the degree is attainable within one academic term of employment.  Degree should be in student services or related field.
  • Experience in advising, counseling, mentoring, or academic coaching at the college or university level is required.
  • Candidates must have the ability to contribute in meaningful ways to the diversity and intercultural goals of the university.
Preferred Experience:

  • Experience in academic advising at the college or university level.
  • Experience with Banner and MS Office.
Needed Competencies/Qualifications

  • Knowledge of university policy, procedure, and curricular information.
  • Knowledge of Tennessee state licensing requirements.
  • Knowledge/proficiency of Microsoft Office suite, Banner, Navigate, and Canvas.
  • Strong written, oral communication, and organizational skills.
  • Ability to multi-task.
  • Ability to relate effectively to students, faculty, support staff, alumni, and parents in an academic advising capacity.
Interested applicants should apply online and submit a resume and cover letter for full consideration.

Job: Student Services
Primary Location: US-Tennessee-Knoxville
Organization: Admin-Education, Health & Human Sciences
Schedule: Full-time
Job Posting: Jun 4, 2021, 5:57:01 PM

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