Administrative Support Assistant II- Student Counseling Center

Location
Knoxville, TN
Posted
Jun 06, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Description
Administrative Support Assistant II- Student Counseling Center 

Position Description:

Assists the clinical and administration staff in the Student Counseling Center by acting as receptionist for students coming to the center to access services and completing other support activities as appropriate to ensure smooth operation of the center. Answer phone calls; Assist students, parents, and other university staff with questions; Check students in for appointments and schedule follow-up sessions; Monitor department email account and correspond with students and parents. Maintain staff schedules both by assisting in making the schedule and by rescheduling students and other meetings as needed; Maintaining department calendar such as updating rooms reservations; Make photocopies; Distribute mail, Take messages; Monitor office supplies and maintain front office area. Provide input on improvement initiatives (such as scheduling, drop-in services, etc.); Complete other occasional special projects such as creating fliers for specialized therapy groups.



Qualifications
Requirements:

Education: High school diploma. Bachelor's degree preferred. 

Experience: 1 year providing administrative support in an office setting.

Knowledge, Skills, and Abilities: 

Ability to multi-task and maintain a calm demeanor in a high-stress, high-pace work environment;Interpersonal skills appropriate for interacting with individuals in acute distress; Ability to operate multi-line phone system; Ability to learn and use electronic medical record and scheduling programs.

Preferred Qualifications: 

Experience providing administrative support specifically in a medical office or counseling center; Experience working in higher education; Experience working with electronic medical records. Highly skilled in working with Microsoft Office Suite; Creative problem-solving skills. 



Job: Other Admin Asst/Secr/Clerical
Primary Location: US-Tennessee-Knoxville
Organization: Spsf Student Counseling Services
Schedule: Full-time
Job Posting: Jun 4, 2021, 1:14:52 PM

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