Resident Area Coordinator

Job description

Job no: 495706
Work type: Non-Classified/Professional
Location: Boise, ID
Categories: Housing

About Us:

Boise State University, powered by creativity and innovation, stands uniquely positioned in the Northwest as a metropolitan research university of distinction. Learn more about Boise State and the City of Boise at Boise State University is committed to increasing the diversity of its faculty, staff, students, and academic program offerings and to strengthening sensitivity to diversity throughout the institution. Boise State University is an affirmative action/equal opportunity employer, and members of historically underrepresented groups are especially encouraged to apply. We are a welcoming campus that supports diversity and inclusion.

Job Summary/Basic Function:

The Residence Area Coordinator is a live-in professional and will oversee a specific residence community. In addition to the roles of the Resident Director, they will provide support for more departmental work which enhances the student experience. A significant role within this position includes ongoing training, supervising, and assessing the graduate assistant who guides the development of a strong student-centered community environment and serves supervisors to the Resident Assistants.

Level Scope:

Entry-level professional with limited or no prior experience to contribute on a project or work team. Incumbent learns to use professional concepts to resolve problems of limited scope and complexity under close supervision while achieving day-to-day objectives. Works on developmental assignments that are initially routine in nature, requiring limited judgment and decision making. This level is typically focused on self development. Requires theoretical knowledge through specific education and training.

Essential Functions:

● Responsible for overseeing the daily operations of a residential area, including managing desk operations; initiating and following up on maintenance and custodial work orders; and ensuring that occupancy procedures are followed.
● Community Communication including Facility/Maintenance Notifications and Responding to Resident Concerns via Email/Vmail.
● Coordinate Hall Opening/ Closing/ Transitions between terms for the residential community.
● Coordinate Room Moves and processes throughout the semester with Assignments Coordinators with the support of Grad Assistants and SRA Coordinate with the facilities team.
● Serves as the primary student conduct officer for the hall/area and issues appropriate educational sanctions according to the Student Code of Conduct and Housing & Residence Life standards. Supervises Grad Assistants in their development and execution of the Student Code of Conduct hearing process.
● Provides vision and inspiration to staff and students as they plan and coordinate educational initiatives.
● Assists student staff in sponsoring/marketing educational programs/initiatives, leadership opportunities, and healthy social activities for the residential population.
● Serve as primary supervisor for designated multiple residential communities: ie. Lincoln Townhomes/University Apartments, University Suites/University Square, etc.
● Directly Supervise 1-2 Graduate Assistants (GAs), providing support, guidance, evaluation, and overall direction to the day-to-day oversight for residential communities.
● Maintain budget oversight for areas of responsibility, prepares and allocates spending within assigned areas, demonstrates sound fiscal management practices, and ensures spending complies with Housing and Residence Life, University, and State policies/guidelines.
● Serve on 24-hour Admin on Call (AOC) duty (day, evening, holiday, and weekend) 365 days a year in rotation with other senior-level Housing & Residence Life staff supporting RD/GAs on Duty and responding to a variety of emergencies. On-call services include crisis and emergency response, facility maintenance, direction and support for RD/GAs and/or student staff, and conflict resolution for residents living in on-campus housing facilities (approximately 3000 students).

Knowledge, Skills, Abilities:

● Knowledge of, and experience with, residence hall operation.
● Excellent administrative and organization skills.
● Understanding and application of Student Development Theory.
● Knowledge of social justice and skills to interact with a diverse student population.
● Ability to think critically in times of crisis.
● Supervision, development, and evaluation of student staff/leaders.
● Customer service knowledge with strong written and oral communication skills.
● Innovative problem-solving.
● Budget oversight/management.
● Experience with student conduct adjudication.
● Ability to learn and master computer systems required for building and occupancy management.

Minimum Qualifications:

Bachelor’s Degree or relevant professional experience.

Preferred Qualifications:


1) Prefer a Master's Degree in Higher Education, Counseling or related field.
2) Prefer 2 years or more of similar live-in experience.
3) Fluency in two or more languages

Salary and Benefits:

Salary range is $40,851 to $46,654, depending on qualifications.

Housing & Meal Plan: This is a “live-in” position where the staff member lives on campus in an apartment located in a residence hall, suite, townhome, or apartment complex. In addition to receiving housing as part of the remuneration, they also receive a “Commuter Meal Plan” while Fall and Spring semester are in session with the expectation they are building relationships and community with their residents in the dining venues located on campus.

Boise State University is committed to offering a benefits package that provides health and financial protection plans as well as resources to promote health and well-being. Our program provides flexibility so you can choose the benefits that are right for you and your family. Learn more about our benefit options at

Required Application Materials:

Please attach to your online application a cover letter indicating your interest and qualifications for this position. Attach a resume that includes employment history (and dates of employment).

IMPORTANT: All requested application materials MUST be attached by the application deadline. Applications that do not contain all requested attachments may not be considered.

Advertised: June 4, 2021 Mountain Daylight Time
Applications close: June 20, 2021 11:55 PM Mountain Daylight Time




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Job No:
Posted: 6/6/2021
Application Due: 6/20/2021
Work Type: Full Time