Human Resources Benefits Specialist

Job description

Posting Number:


Internal Recruitment:


Working Title:

Human Resources Benefits Specialist

Anticipated Hiring Range:

$45,000 - $48,000

Work Schedule:

Monday - Friday, 8:00 am - 5:00 pm

Job Location:

Raleigh, NC


Benefits, Employee Wellness and Work Life - University Human Resources (UHR)

About the Department:

The University Benefits, Employee Wellness and Work Life team of NC State University administers statutory and voluntary benefit programs, as authorized by the General Assembly of North Carolina, the Office of State Personnel, and the University Group Insurance and Benefits Committee for over 8000 faculty and staff employees. The University Benefits team is responsible for managing the overall design, compliance, administration, communication, implementation and maintenance of benefit programs. In addition to health/welfare and retirement benefits, the Benefits team also has responsibility of directing Employee Recognition, New Employee Orientation (Onboarding), and Leave Administration.

For more information about NC State’s Benefits, Employee Wellness and Work Life team, please visit our website:

Essential Job Duties:

The Human Resources Benefits Specialist serves as part of the University Human Resources Benefits, Employee Wellness and Work Life team and will provide guidance for the Affordable Care Act (ACA). This includes oversight for eligibility, enrollment, compliance, unit billing, reporting, problem resolution and risk management. This position is responsible for reviewing and approving/denying all documentation for all new enrollments and termination of benefits in the state sponsored eBenefits platform for the State Health Plan and NCFlex benefit plans.

In addition, the Human Resources Benefits Specialist position manages the process for evaluating life-events regarding employee benefits, changes and approval. This includes counseling and advising employees of making changes to benefit plans due to a qualifying life event.

As a member of the Benefits, Employee Wellness and Work Life team, the Human Resources Benefits Specialist may serve on a rotation as ‘Consultant on Duty’ and assist walk-in and call in customers who need quick answers.

Other Responsibilities:

The HR Benefits Specialist is responsible for maintaining dependent verification and eligibility for the state health plan and other state-sponsored plans.

The position assists in end-of-year ACA reporting activities including maintaining eligibility and dependent details in the University ACA platform, Maestro.

This position will support the work of the department as needed and assigned by the Director.

Minimum Experience/Education:

Bachelor’s degree; or an equivalent combination of training and experience.

All degrees must be received from appropriately accredited institutions.

Other Required Qualifications:

Strong computer skills required with a proficiency with the Microsoft Office Suite, or similar software.

Exceptional customer service and communication skills.

Strong analytical, organizational and problem solving skills.

Demonstrated experience communicating/supporting customers across multiple tiers of the organization effectively. The ability to consult with employees on qualified life events and maintaining dependent verification/eligibility for plans.

Ability to multi-task and see projects through to the end.

Basic ability to understand and interpret multiple plans documents, policies, procedures, legal requirements.

Preferred Qualifications:

At least two (2) years of direct applicable benefits administration work experience with in-depth knowledge of federal and state leave laws and entitlements including the Affordable Care Act (ACA).

Experience with HR Information Systems (such as PeopleSoft, or similar).

Required License or Certification:


Valid NC Driver's License required:


Commercial Driver's License Required?:


Job Open Date:


Earliest Close Date---- (Positions will be posted until 5:00 PM ET on this date. Positions remaining posted after this date are still accepting applications but may close at any time.):


Special Instructions:

Please note you will be required to submit a resume when you apply to this position.

Please make sure the work history listed on your application matches the work history provided on your resume.

Position Number:


Position Type:


Position Classification Band Title:

Human Resources Specialist

Position Classification Band Level:


Position Classification Salary Range:

$31,200 - $64,530

Salary Grade Equivalency:


Alternate Option:

If no applicants apply who meet the required competency level and training & experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Full Time Equivalent (FTE) (1.0 = 40 hours/week):



12 Month Recurring

Mandatory Designation - Adverse Weather:

Non Mandatory - Adverse Weather

Mandatory Designation - Emergency Events:

Non Mandatory - Emergency Event

Time Limited Position:


Is this position partially or fully funded on ARRA stimulus monies?:


Department Id:

481001 - HR Benefits, Employee Wellness and Work Life


NC State University is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, gender identity, age, sexual orientation, genetic information, status as an individual with a disability, or status as a protected veteran.

If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or [email protected] Individuals with disabilities requiring disability-related accommodations in the application and interview process, please call 919-515-3148.

Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. If highest degree is from an institution outside of the U.S., final candidates are required to have their degree equivalency verified at or equivalent service. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit.

NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 6/6/2021
Application Due: 6/11/2021
Work Type: Full Time