Clinic Service Representative

Job description

UNT System Overview:

Welcome to the University of North Texas System, or UNT World as we like to call ourselves. UNT World includes the University of North Texas in Denton, the University of North Texas at Dallas and the University of North Texas Health Science Center in Fort Worth. We are the only university system based exclusively in the robust Dallas-Fort Worth region and we are committed to transforming lives and creating economic opportunity through education. We are growing with the DFW region, enrolling a record 47,000+ students across our system and awarding nearly 12,000 degrees each year.

Posting Title:

Clinic Service Representative


HSC-HSC Health Family Med-Gen-345400

Job Location:

Fort Worth

Full Time/Part Time:


Salary Information:

Salary Commensurate with Experience

Department Summary:

The University of North Texas Health Science Center in Fort Worth, Department of Family Medicine/Osteopathic Manipulative Medicine of the Texas College of Osteopathic Medicine (TCOM), is seeking a Clinic Service Representative in Family Medicine to become a part of it’s growing Department.

Position Overview:

The Family Medicine Department at the University of North Texas Health Science Center is seeking to hire a Clinic Service Representative to join our team. The Clinical Service Representative will perform clerical duties using specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Responsibilities of the position include but are not limited to: * Scheduling appointments. * Billing patients. * Compiling and recording medical charts, reports, and correspondence.

Minimum Qualifications:

High school diploma or GED and three (3) years of related experience; or equivalent combination of education and experience.

Preferred Qualifications:


Work Schedule:

Monday through Friday 8-5

Driving University Vehicle:


Security Sensitive:

This is a security sensitive position

EEO Statement:

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

Classification Title:

Clinic Service Representative

Physical Requirements:

Carrying, Lifting up to 10 pounds, Sitting, Standing, Walking, Writing, Ability to communicate


Operate office equipment, such as voice mail messaging systems, spreadsheet, or other software applications to prepare reports, financial statements, letters, case histories, or medical records.


Answer telephones and direct calls to appropriate staff. Schedule and confirm patient appointments, surgeries, or medical consultations.


Maintain medical records, technical library, or correspondence files.


Greet visitors, ascertain the purpose of visit and direct them to appropriate staff. Completing patient appointment check in and check out.


Compile and scan medical charts, reports, or correspondence, using a computer.


Receive and route messages or documents, such as laboratory results, to appropriate staff.


Transmit correspondence or medical records by mail, e-mail, or fax.


Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.


Interview patients to complete documents, case histories, or registration. Gather patient insurance information and check eligibility.


Performs other duties as assigned to meet ongoing needs of the department.

Posting Number:


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Job No:
Posted: 6/5/2021
Application Due: 6/16/2021
Work Type: Full Time