Cashier/Dining Room Attendant-Wilkerson Commons
The purpose of this position is to provide the highest quality service to customers in the service and dining room areas in dining service operations. This may include but is not limited to: serving food, maintaining cleanliness, and communicating with customers. The position works primarily in residential dining operations but may also work in retail operations and catered events on or off premises. This position is a front of the house position that has a high level of direct customer contact. This position works closely with student employees to ensure quality products and service are provided for customers.Duties & Responsibilities
- Receives customers into the dining room: greets guest runs the guest meal cards or U Cash Cards thru the Encore Lt card readers, takes cash or credit card purchases for customers and logs the transaction. Provides exceptional customer service. Performs many duties on the Odyssey System: Does inquiry of accounts, records sack lunches on the Odyssey system for the designated meal, records Wing parties on the Odyssey System for the designated meal, records special activities with bonus meals, reports to the manager when the Odyssey System is down, records contracts not on the system and notifies manager and records meal counts Assists customers with various services: Off campus contracts, orders sack lunches, student birthday cake orders and assists students with board changesTrains part time/student cashiers on the Odyssey System Enforces the Dining Services policies Washes tables and does general housekeeping of the dining roomCleans and Sanitizes service areas to keep them presentable for studentsResponsible for décor seasonal changes in Dining RoomStocks – waffle, toast, bagel area as neededStocks the beverage bar, cereal bar, milk dispensers, assist with salad bar stocking and production when neededAssist with stocking of silverware, dishes, napkins, tray’s when neededFill in at retail locations as needed: Snack Bars, Convenience Stores, Coffee shopsStanding for 3-4 hours at a timeLifting 35-45 lbs.Adhere to all safety and sanitation policies which include removal of all jewelry and piercings (a plain wedding band is permissible) and wearing hairnets and beard restraints.Must be able to work with the preparation and disposal of fish, poultry, beef, lamb, pork and other meat products in professional culinary commercial kitchen.
- Desire excellent interpersonal and communication skillsMust be able to stand for 3-4 hours at a time and move 35 to 45 lbsDemonstrated dependabilityGood interpersonal, communication, prioritizing, organization, and problem-solving skills Strong Customer Service skills with an emphasis on student customers. Ability to count money and do basic math.Experience with training student employees and cross training fulltime staff with like positions Proven record of the ability to maintain correct recordsCreates and sustains a work environment based on ethics, integrity, trust, and accountability. Serves as a role model to others in terms of setting the tone for acceptable behavior/conduct. Creates an inclusive work environment where others can motivate themselves to perform at their highest level. Treats others with dignity and respect at all times and fosters a sense of camaraderie and goodwill in dealing with others
- Requires High School Diploma or GEDSix months POS Cash handling, credit card experienceOne-year customer service experienceSuccessful completion of Criminal History Records Check
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the US and to complete the required employment eligibility verification form upon hire This position does not support visa sponsorship for continued employment.Preferred Qualifications
- Two years food service experience focusing on customer serviceOne-year food production in either quick service or large quantityData Entry, Spreadsheet, CBORD OMNI computer system experience.NRA ServSafe Certified.Valid driver’s license
$12.15/hour, Full-time, Benefited, Non-exemptWork Schedule/Start Date
Normal schedule Monday -Thursday 12:30am - 9:00pm and Friday 12:00pm - 8:30pm with rotating weekendsBenefits
Includes single or family health care coverage (premiums paid for by the university), basic life insurance, EAP, retirement plan, tuition waiver, annual and sick leave. Optional benefits available: supplemental life, dental, vision, flexible spending account, supplemental retirement plans.To Apply
For full consideration, all application materials must be fully submitted by 11:59PM on the closing date.Additional Information
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All information listed in this position announcement will be used by Human Resources, the Hiring Department, and EO/Title IX for screening, interviewing and selection purposes.Confidentiality of Application Materials
Pursuant to NDCC 44-04-18.27, applications and any records related to the applications that identify an applicant are confidential, except records related to the finalists of the position, which are open to the public after the search committee has identified the top three finalists who will be invited to campus.EEO Statement
The University of North Dakota is an Affirmative Action/Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or other protected characteristic. Women, minorities, veterans, individuals with disabilities, and members of other underrepresented groups are especially encouraged to apply. Applicants are invited to provide information regarding their gender, race and/or ethnicity, veteran’s status and disability status as part of the application process. This information will remain confidential and separate from your application.Veteran’s Preference
Veterans claiming preference must submit all proof of eligibility by the closing date. Proof of eligibility includes a DD-214 or NGB 22 and if claiming disabled status, a current letter of disability from the VA dated within the last 12 months.Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the University of North Dakota publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at UND.edu. You may also request a paper copy of the report from the UND Police Department located at 3851 Campus Road, Grand Forks, ND, 58202.