Director, Emergency and Risk Management Services

Job description

General Summary

Plan, direct, coordinate, and administer the Emergency Management and Risk Management Programs for the university and provide administrative guidance and direction to departments regarding emergency management issues and institutional risk.

Principal Duties and Responsibilities

Develop, update, implement, and maintain emergency management programs for the University to comply with federal and state regulations.

Implement the University Emergency Response Plan. Coordinate and conduct fire and tornado drills in non-residential facilities. Facilitate and coordinate the training of such plan. Update and maintain building evacuation maps.

Coordinate NIMS (National Incident Management Systems) Compliance.

Participate in, and coordinate as necessary, emergency planning for large university events. Prepare and coordinate table top and full-scale exercise drills to assess viability of ERP (Emergency Response Plan), CMP (Crisis Management Plan) and COOP (Continuity of Operations Plan). Support and assist in the management of the University's compliance responsibilities related to the Clery Act.

Identify, analyze, and assess loss potential, and determine methods of managing risks. Develop and direct inspection and reporting systems to investigate and evaluate incidents, claims, and conditions conductive to loss.

Develop, negotiate, and implement loss funding and risk financing mechanisms including commercial insurance, self-insurance, captives or others. Maintain the funds transfer and reconciliation of all insurance and claims expenses.

Participate in the University's co-ownership/membership in the Michigan Universities Self-Insurance Corporation (M.U.S.I.C.), commercial insurance programs, and/or similar risk-transfer/risk-financing arrangements.

Select insurance agents, companies, consultants and service firms, including managing the claims administration process to assure appropriate and timely processing, case reserving practices, and effective litigation management.

Review construction or major renovation plans for risk management purposes.

Review and provide advice on contracts, agreements, leases and purchase orders for contractual liability and insurance implications.

Act as a liaison to Finance and Human Resources departments to standardize and improve workers’ compensation process to manage the reduction of workers’ compensation and commercial claims severity.

Formulate, recommend, and implement new and revised services, policies and procedures for areas of responsibility. Coordinate the collection of risk information, analyze the data, and provide recommendations on best practices to suggest needed changes for improvement.

Maintain compliance with University policies and procedures; applicable local, state and federal codes governing risk management and insurance; and, develop recommendations as necessary to advise the campus community.

Perform related Departmental duties, as required, under the direction of the Finance and Public Safety Department.


Bachelors degree with concentration in emergency management, health & safety, risk/loss control, or related field is required. Knowledge of human resource management and insurance policies and procedures, typically acquired through the completion of a Bachelor's degree in Business Administration or a related field, is necessary.

Master's degree in related field is desirable. PEM (Professional Emergency Manager) certification, CLU or CPCU training, grant writing experience desired.

Six years of experience in general business management, including experience in emergency management and/or insurance and risk management is necessary, including a working knowledge of state and federal emergency regulations.

Excellent oral and written communication skills are necessary.

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Job No:
Posted: 6/5/2021
Application Due: 9/3/2021
Work Type: Full Time