Administrative Assistant, School of Law

Job description

Job location: Winston Salem, NC

Employment Type: Full-time
Posted data: 2021-06-02
Req: R0003421
Please note:
  • Additional documentation must be added at the bottom of the third screen under the "My Experience."
  • Internal candidates must apply via the internal career portal. Do not proceed with your application from this website.
  • DO NOT complete the application without the required attachments as you will be unable to edit your application.
** Cover letter required for all positions and optional for facilities, campus services, and hospitality positions unless otherwise specified.

Job Description Summary

The Administrative Assistant for the Office of Admissions and Financial Aid supports the office as the primary point of contact for all in-person visitors, general office phone calls and email correspondence. The Administrative Assistant assists with office management, project and recruitment support, and database management.

Job Description

Essential Functions:

Customer Service

  • Scheduling appointments for and welcoming guests and occasionally giving tours of the law school building.
  • Answering office main line and general Admissions emails.

Office Management

  • Opening and distributing mail and scanning transcripts and other applicant documents and adding to database.
  • Maintaining inventory of and ordering supplies, stationary, business cards, name tags and other needed materials.
  • Process invoices and payments for various expenses including office supplies, events, shipping, and student travel, among other things.
  • Assists in coordination of student assistants - managing onboarding,
    approving timecards, coordinating schedules, and giving project direction.

Recruitment Support

  • Manages process of shipping event materials to various recruiting events.
  • Oversees shipment of accepted student packets, prospective student campaigns, and other materials and correspondence to various prospective student constituencies.
  • Maintains records of recruitment material used from year-to-year
    to inform future recruitment use.
  • Provides leadership in event planning for various recruiting activities such as Admitted Students Days, workshops, and other on-campus events.

Database Management

  • Performs student information system (SIS) transfers and managing the various data requirements associated with setting accepted students up in the SIS.
  • Manage student data clean-up, including names and addresses, prior to
    CRM import.
  • Record emails and phone calls from prospective and applicants in CRM.
  • Assess and process application fee waiver request for prospective applicants.
  • Provide various reports as requested.


  • May perform additional or other work as assigned.

Required Education, Knowledge, Skills, Abilities:

  • Bachelor’s degree and at least two years related experience performing comparable duties in a
    complex business setting.
  • Proficiency in learning and using technology, with specific aptitude for Google G Suite.
  • Ability to communicate effectively, both orally and in writing.
  • Ability to organize workflow and coordinate activities.
  • Strong interpersonal skills and the ability to work effectively with a wide range of constituencies.
  • Positive attitude and desire and the ability to learn quickly.
  • Physical Requirements: standing, walking, pushing, pulling, lifting, talking, hearing and repetitive motions.

Preferred Education, Knowledge, Skills, Abilities:

  • Experience with Banner (student information systems).
  • Experience with ACES2.
  • Experience in Customer Relationship Management (CRM) systems.

Additional Job Description

Time Type Requirement

Full timeNote to Applicant:This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor.

In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment.

Wake Forest seeks to recruit and retain a diverse workforce while promoting an inclusive work environment committed to excellence in the spirit of Pro Humanitate. In adherence with applicable laws and as provided by University policies, the University prohibits discrimination in its employment practices on the basis of race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and veteran status and encourages qualified candidates across all group demographics to apply.




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 6/4/2021
Application Due: 9/2/2021
Work Type: Full Time