Administrative Support Specialist

Job description

Vacancy Open to:

All Candidates

Employment Type:

Permanent - Full-time

Hours per week:


Months per year:


Position Number:


NC Salary Grade Equivalency:


Classification Title:

Administrative Support Specialist - Contributing

Working Title:

Administrative Support Specialist

Salary Range:

$31,200 - $33,800

Anticipate Hiring Range:

$31,200 - $33,800

FLSA Status:

Non Exempt


Business Affairs


Business Services (Adm)

Work Unit:

Parking & Transportation Services

Work Schedule:

Position #010289: 2:00 pm – 11:00 pm, Monday – Friday; Other hours assigned as needed.

Position #010290: 11 am – 8 pm, Monday – Friday; Other hours assigned as needed.

Primary Purpose of Position:

Enforce parking policies and regulations on campus while acting as parking ambassador to the university community, answering general questions, providing directions and representing the department and University in a professional manner.

Minimum Education/Experience:

Required Minimum Qualifications:

Graduation from high school and one year of related office experience; or an equivalent combination of education
and experience.

University Preferred Qualifications:

Graduation from high school and demonstrated knowledge, skills, and abilities gained through two years of specialized office experience or an equivalent combination of education and experience.

Essential Job Duties:

Patrolling all campus parking areas by vehicle and on foot. Checking vehicles for appropriate parking authorizations using authorized equipment including license plate recognition (LPR) system and handheld devices. Act as a campus ambassador, providing general campus information and directions to the campus community.

Other Work Responsibilities:

Ability to properly operate task-specific equipment such as: handhelds, Samsung Note 5 Tablets, mobile payment enforcement interface, meter equipment, parking access and revenue control equipment, two-way radios, and motorized vehicles. Issuing citations for vehicles in violation of established parking regulations. Applying and removing vehicle immobilization devices or coordinating the towing of vehicles as instructed by a supervisor. Completing all necessary paperwork related to vehicle immobilization and towing. Assisting with pedestrian and vehicular traffic direction in parking lots & facilities. Working special events as needed, scanning / screening parking passes, and collecting event parking revenue in the lanes. Perform routine parking space audits both manually and through LPR system. Perform routine audits of parking-related signage in lots and facilities. Post / deploy temporary signage. Assist in training new, temporary and student PEOs as needed. Wash and clean interior and exterior of PEO vehicles, maintaining a clean and professional looking vehicle at all times. Accurately completing vehicle pre-trip inspection forms in a timely manner.

Departmental Preferred Experience, Skills, Training/Education:

Ability to complete tasks with limited supervision.

Possess strong computer skills.

Possess strong customer service skills with the ability to communicate clearly and address customer complaints in a professional manner.

Ability to work calmly under pressure.

Experience with hand-held computer devices or ticket writing equipment.

Traffic control experience.

Experience working in a campus environment.

Necessary Licenses or Certifications:

Valid NC Drivers License is required.

Work Location:

Parking & Transportation Services

Posting date:


Closing date:


Proposed Hire Date:


Special Notes to Applicants:

This posting will fill two vacant Administrative Support Specialist positions in Parking & Transportation Services:

  • Position #010289: 2:00 pm – 11:00 pm, Monday – Friday; Other hours assigned as needed.
  • Position #010290: 11 am – 8 pm, Monday – Friday; Other hours assigned as needed.
    Please ensure your full range of knowledge, skills, abilities, experience and education are listed on your application.


  • Do not write ‘see resume’ on your application when completing the job duties section.

If you answer the questions at the end of the application, please ensure your application reflects the knowledge, skills, abilities and experiences to support your answers (see job duties section of previous employment).

  • Failure to answer the questions at the end of the application will not preclude your application from being considered but may result in your application not receiving full consideration of your knowledge, skills, and abilities.

Please submit a resume and cover letter with your application.

  • These documents will be used to evaluate your written communication skills as well as supporting documents of your knowledge, skills, abilities, education and professional experience.




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Job No:
Posted: 6/4/2021
Application Due: 6/18/2021
Work Type: Full Time