IT Support Computing Analyst III

Tucson, AZ
Jun 04, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:




Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

This position is in the Evelyn McKnight Brain Institute (EMBI) in the Department of Psychology at the University of Arizona. The EMBI is a research unit with the mission to investigate the biological and cognitive changes that occur in the normally aging brain. The person in this position provides the full range of IT support services to the EMBI's Director, faculty, staff, and students (~ 30-40 individuals). All aspects of IT support are involved, including network and computing hardware, software, security protocols, data management, and user support. The selected candidate must have excellent technical and people skills.
Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!
The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities:

Network Security
• Install, configure, update, and manage the lab's firewall-appliance
• Install, monitor, and maintain anti-virus software (SophosCentral) on all lab computers
Research Data Storage & Security
• Provision data storage resources:
- On-premise (configure and maintain Windows Storage Server resources).
- Cloud (Amazon Web Services, Enterprise GoogleDrive, Microsoft OneDrive).
• Create, monitor, and manage backups of all on-premise server-based data storage
Network & computing infrastructure
• Maintain and troubleshoot the lab's IP networking infrastructure (IPv4 addressing, switches, cabling).
• Build (and/or purchase) computer workstations & servers (and requisite software).
• Act as a liaison with University Information Technology Services (UITS).

User Support
• Provide relevant support to faculty, staff, students as needed
• Troubleshoot computer hardware/software issues
• Consult/recommend best practices

Minimum Qualifications:

•Experience working with IP network infrastructure (IP4 addressing, switches, DNS, DHCP)
•Experience working with Windows Active Directory Domain Services (versions 2012-2019)
•Experience working with Windows Server (versions 2012-2019)
•Experience working with Windows 10
•Experience working with PC hardware

Bachelor's degree or equivalent advanced learning attained through professional level experience required.
Minimum of 5 years of relevant work experience is required.

Preferred Qualifications:



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:

Information Technology

Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

salary at 1.0 full-time equivalency (FTE)



Career Stream and Level:


Job Family:

IT Support

Job Function:

Information Technology

Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:


Target Hire Date:

Expected End Date:

Contact Information for Candidates:

Luann Snyder Department Administrator
Evelyn F. McKnight Brain Institute / Department of Psychology
Phone: 520-626-2096
Email: [email protected]

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume and Cover Letter

Special Instructions to Applicant:

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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