Analyst IT, Sr-Maestro Care Research

Job description

School of Medicine:

Established in 1930, Duke University School of Medicine is the youngest of the nation’s top medical schools. Ranked tenth among its peers, the School takes pride in being an inclusive community of outstanding learners, investigators, clinicians, and staff where traditional barriers are low, interdisciplinary collaboration is embraced, and great ideas accelerate translation of fundamental scientific discoveries to improve humanhealth locally and around the globe.

Comprised of 2,400 faculty physicians and researchers, the Duke University School of Medicine along with the Duke University School of Nursing and Duke University Health System create Duke Health. Duke Health is a world-class health care network. Founded in 1998 to provide efficient, responsive care, the health system offers a full network of health services and encompasses Duke University Hospital, Duke Regional Hospital, Duke Raleigh Hospital, Duke Primary Care, Private Diagnostic Clinic, Duke Home and Hospice, Duke Health and Wellness, and multiple affiliations.

Position Title: Sr. ANALYST, IT – Maestro Care Research

Job Description

This person will act in a senior analyst role for the Research Maestro Care Analyst Team. This individual will be an Orders or Ambulatory and preferably Beacon-certified resource with Epic design and build experience and will be familiar with various Epic Inpatient and Ambulatory modules. The person will complete Orders/Ambulatory/Research build activities as directed and provide additional expertise of Epic Orders/Ambulatory/Research Implementation to the Research Analyst Associate Director and Technical Lead in the areas of design, build, and testing.

Primary Job Responsibilities

    Complete research Epic build activities as directed and complete Epic Orders/Ambulatory/Research design and build activities as directed (e.g., Orders Transmittal, LRR, EAP, CER, PRL, Reporting).Follow projects from discovery to completion (Discovery, Feasibility, Planning, Execution, Testing, Implementation, Review)Collaborate with the applicable DHTS Maestro Care Teams and related governance groups to identify and determine resolution path for outstanding issues and required decisions. Collaborate with other Epic institutions to share best practices and bring novel ideas back to the Research Analyst team.Help the Research Analyst Associate Director identify scope changes and raise issues or risks when issues are discovered. Help the Research Analyst Associate Director and Technical Lead with on-going knowledge transfer and training of Research Analysts.Assist the MC Research Analyst team in SU/RA and upgrade testing.Review release notes related to current and new functionality. Report, document and escalate issues with Epic in Sherlock.Attend change control to represent and stay informed of current changes.Work with the security team to review and implement functionality and issues.Resolve incidents submitted by Epic end users in the Duke Research Community.Perform data courier duties and stay abreast of all changes to data courier workflows.

Maintain the following by working with DHTS:

Security (ECL, EMP, E2R)

Workflow Engine Rules (LOR)


Profiles (LPR)

Reports (LPR, LPG)

Navigators (LVN, VCN)

Smart Tools (ETX, HHS, ELT, HH1)

Preference Lists (LPF)

Smart Sets (OSQ, PRL)

Education/Training requirements:

Work requires a Bachelor’s in Computer Science or equivalent technical training, or non-technical Bachelor's and 4 years of relevant work experience.


  • 4 years data management, research, or medical experience.
  • Previous experience in clinical nursing or research required.
  • Previous experience using Epic software required.
  • At least 1 Epic certification required.


Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.




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Job No:
Posted: 6/4/2021
Application Due: 9/2/2021
Work Type: Full Time