Assistant Dean, Graduate Life Office

Job description

Assistant Dean, Graduate Life Office

Stanford University

Job Number:

Business Title: Assistant Dean
Unit: Graduate Life Office
Position type: Continuing

Note: For the first two weeks of this job posting, we will only be reviewing applications of internal Stanford employees.

A unit within the Dean of Students and Stanford Student Affairs, the Graduate Life Office (GLO) is the central University office that provides support and resources to graduate and professional students and student families living on- and off-campus. The office aims to provide relevant direct services to students and their families to meet personal challenges and to achieve their academic goals. GLO develops and organizes programs to promote and cultivate connection, socialization, inclusion, and community among Stanford's 9000+ graduate students.

The Graduate Life Office consults, supports, and collaborates with student affairs colleagues, and colleagues from academic departments to provide direct, comprehensive and timely services to students.

The Assistant Dean works closely with GLO's programming team, student residence staff and graduate student groups to develop programs and activities that enhance the quality of life for graduate students. The Assistant Dean participates in the planning and implementation of residence staff training, and University-wide New Graduate Student Orientation programs. The Assistant Dean participates in collaboration with other Vice Provost for Student Affairs (VPSA) departments and campus units such as Vice Provost for Graduate Education (VPGE) and Residential and Dining Enterprises (R&DE) on programs serving graduate students.

The Assistant Dean administers, implements, and interprets university and department policies and procedures on issues regarding admission, financial aid, housing, registrar services, visa services, student life, advising, career counseling and academic services. Identifies, clarifies, and resolves highly visible or complex issues with substantial significance and impact that may span multiple areas, using expert technical and professional knowledge requiring independent judgment. This position is part of an on-call rotation and has a on campus live-in option with additional responsibilities.

Inclusion and diversity are integral to Stanford's commitment to excellence. We are interested in candidates who have demonstrated experience engaging with diversity through activities such as fostering an inclusive environment, working with students and staff from diverse backgrounds, or incorporating diverse perspectives in their work. We seek candidates who can support the vision of a new office, work to help establish a new outlook, mission and values, and support Our Most Important Work.

In this role, you will:

  • Manage an area or program in student services, analyze effectiveness, and make final decisions on program eligibility.
  • Engage in critical analysis of student and program concerns to resolve issues which may span multiple areas, using advanced technical and professional knowledge.
  • Serve in on-call rotation as an emergency responder, e.g., represent the University in responding to student and/or University community emergencies. Response may involve working with family members, outside agencies, police, University departments, academic advisors, and friends. The Assistant Dean represents the University during what may be the most difficult time in the life of the student and/or the student's family.
  • Provide direct advice to students on a range of issues including, but not limited to, academic progress, academic program policies, career plans, accessibility, community standards, etc., in order to assist them in making appropriate choices and decisions.
  • Take leadership in case management of student needs and situations, such as organizing, consulting with, collaborating with, and supporting academic affairs, other student affairs staff, and other University colleagues who are working in support of students.
  • Document in timely manner in Student Affairs/GLO database of student cases.
  • Develop and implement programming, make strategic recommendations for future programs.
  • Analyze and develop report requirements, portals, and student facing communications.
  • Manage outreach programs, relationships with external community and university liaisons.
  • Interpret and implement university policy related to academic policies; oversee the implementation of policies and practices for a student population or school.
  • Manage financial processes and development of budgets.
  • Oversee key processes, including contribution and direction on policy and program content.
  • Provide consulting advice to internal and external organizations; act as subject matter expert in a specialized field.
  • Lead university wide teams and projects.
  • Select, train, and supervise student staff such as Community Associates, Orientation Coordinators, and Graduate Student Programming Board staff.
  • Contribute to development of staff training and development programs.

* - Other duties may also be assigned

To be successful in this role, you will bring:
  • Bachelor's degree and five years of relevant experience, or combination of education and relevant experience, preferably in student services and/or higher education administration.
  • Master's Degree preferred.
  • Experience with graduate student programs, services, crisis response and case management strongly preferred.
  • Demonstrated experience working with a broad spectrum of people - staff, faculty, students, cross-campus colleagues, etc.
  • Advanced communication skills to clearly and effectively communicate information to internal and external audiences, client groups, and all levels of management.
  • Strong analytical and problem -solving skills to review and analyze complex information.
  • Ability to exercise sound judgment and make sound decisions in urgent/crisis situations, sometimes without the benefit of consultation
  • Ability to manage multiple priorities efficiently and effectively; work well under pressure
  • Advanced computer skills, including experience with Microsoft Office Suite.
  • Advanced student/customer service skills. Possess effective interpersonal skills, including tact, discretion, empathy, and an attitude of service to others.
  • Relevant computer systems/technology experience.
  • Understanding of financial transactions.
  • Ability to ensure and apply compliance with legal, financial, and university policies and external regulations.

Working Conditions: Able to work evenings and weekends, be part of an on-call rotation as needed.

How to Apply:

To be considered, please submit a cover letter and resume along with your online application by June 15, 2021.

Why Stanford is for You

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven to impact the future of our legacy. Our culture and unique perks empower you with:
  • Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
  • A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
  • A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
  • Discovery and fun. Stroll through historic sculptures, trails, and museums.
  • Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more

The job duties listed are typical examples of work performed by positions in this job classification and are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Specific duties and responsibilities may vary depending on department or program needs without changing the general nature and scope of the job or level of responsibility. Employees may also perform other duties as assigned.

Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

Stanford is an equal employment opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law

Additional Information
  • Job Title: Student Services Officer 3
  • Job Code: 7503
  • Position: Continuing, 100% FTE, Exempt
  • Grade: I

Additional Information
  • Schedule: Full-time
  • Job Code: 7503
  • Employee Status: Regular
  • Grade: I
  • Requisition ID: 89807


Location: Vice Provost for Student Affairs, Stanford, California, United States
Classification Level:

To be considered for this position please visit our web site and apply on line at the following link:

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

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Job No:
Posted: 6/3/2021
Application Due: 6/3/2033
Work Type: Full Time