Director, SUNY Geneseo Student Support Services

Geneseo, New York
Jun 03, 2021
Institution Type
Four-Year Institution

Director, SUNY Geneseo Student Support Services Program

The Research Foundation for The State University of New York (RF) is the largest comprehensive university-connected research foundation in the country.

Our mission is to provide talent, services, and technology that empower SUNY to research, innovate, and transfer discoveries that transform the world’s knowledge economy.

Our vision is to make SUNY the best place for faculty, students and staff to research, innovate, and solve the world’s most pressing problems.

The RF serves SUNY by providing essential administrative services that enable SUNY faculty to focus their efforts on the education of students and the performance of life-changing research across a wide range of disciplines including medicine, engineering, physical sciences, energy, computer science, and social sciences. We work with the academic and business leadership of SUNY campuses to support research and discovery through the administration of sponsored projects and technology transfer and management of intellectual property for public benefit and economic growth. The RF is committed to diversity, inclusion and a working environment that enhances productivity, creates personal and professional opportunities, unleashes everyone’s full potential and fuels innovation. We hold the organization and each other to the highest standards of integrity, accountability and ethical behavior.

SUNY Geneseo is highly selective and is consistently rated among the top public universities in the north by U.S. News & World Report. Located in the national historic landmark village of Geneseo, the residential campus overlooks the picturesque Genesee Valley, just 30 miles south of the major metropolitan area of Rochester and 70 miles east of Buffalo. SUNY Geneseo is a member of the Council of Public Liberal Arts Colleges, a national alliance of leading liberal arts colleges in the public sector.

Geneseo attracts highly motivated and incredibly talented students from across the state, the nation, and all corners of the world. Our unique brand of liberal arts education is designed to help students develop the skills needed in the 21st century, and the kind of mindset that will allow them to adapt to careers that do not even exist yet.

Visit and connect with us on Facebook, Twitter and LinkedIn. Learn about SUNY at


Job Description:​

The Director of SUNY Geneseo’s Student Support Services (SSS) Program will provide direct oversight and supervision of all activities and collaborative efforts in accordance with the established goals and objective of the approved grant project. This includes student recruitment, and application and selections procedures for the SSS project. The Director will be responsible for training staff and other stakeholders pursuant to all federal regulations, Office of Management and Budget (OMB) circulars, Electronic Data Gathering Analysis and Retrieval (EDGAR) System, college policy and procedures. The Director will plan and monitor the budget in accordance with program goals and work with the Grants Management Office to generate financial reports and statements. The Director will also oversee the recordkeeping system that facilities program planning, development, execution, and evaluation. This addition, this individual will supervise and evaluate all SSS staff. This is a full-time 12-month position. This position is grant-funded and is anticipated to last through 8/31/2025.

SSS is a federally-funded TRIO grant program sponsored by the U.S. Department of Education. The mission of the newly awarded SUNY Geneseo SSS Success Program is to provide comprehensive academic support services to increase the retention and graduation rates of low-income and first generation students and/or students with disabilities by fostering academic success in a supportive educational and advising environment. The SSS Success Program at SUNY Geneseo will serve a minimum of 140 participants per year.



  • Provide academic, personal, career, and financial aid counseling to students enrolled in SSS Success Program, including advice and assistance in course selection
  • Supervise the identification and selection of participants
  • Hire, supervise, and train program staff, including academic peer mentors
  • Select, manage, and evaluate professional tutors
  • Assist with recruitment and admissions process of SSS students, including developing program marketing materials and website, training Admissions staff, and outreach to students
  • Assist in communications with local community colleges and presentations to internal and external constituents about the SSS Success Program
  • Coordinate with internal departments for marketing, referrals, and services
  • Authorize and monitor all program expenditures
  • Monitor compliance with U.S. Department of Education guidelines and policies, program guidelines and policies, and college/SUNY guidelines and policies
  • Maintain data on students served by the SSS Project and complete required reporting
  • Ensure data-driven evaluation of the entire program, including student progress and support services via EAB Navigate
  • Work closely with Financial Aid to provide application support, loan alternatives, and financial and economic literacy
  • Work closely with Career Development to assist with graduate/professional program applications and targeted career support for in-demand occupations
  • Assist with SSS orientation, workshops, and SSS Seminar
  • Advise and coach students in the SSS program on academic success strategies and problem solving
  • Monitor students’ attendance, behavior, grades, test scores, and credits earned; implement improvement strategies and action plans



  • Master’s degree in counseling, academic administration, or a related field
  • A minimum of two to three years’ experience in a supervisory role within student academic advising/counseling at an institution of higher education

Required Qualifications:

  • Experience in overcoming barriers as a member of an underserved community or working with individuals similar to those of the target population
  • Experience with intrusive advisement, student academic assessments, and student-retention programs
  • Experience working with diverse populations on college campuses and demonstrated commitment to diversity and inclusion
  • Experience developing, implementing, and managing an academic support program
  • Strong written, oral presentation and communication skills
  • Proficiency with Google Tools and Microsoft Office Suite

Preferred Qualifications:

  • Prior TRIO program(s) experience
  • Previous experience working with students with documented disabilities and students from diverse socioeconomic and ethnic backgrounds.
  • Experience with student early-alert systems
  • Experience in grant administration and budget management

Application Instructions:


Applicants interested in applying MUST submit the following documents: Cover Letter, Resume/CV and at least three (3) references to include names/addresses/telephone numbers.

Additional Information:

  • Salary: $60,000
  • All applicants are subject to drug and criminal background checks
  • Occasional overnight travel needed

The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding. As an Equal Opportunity / Affirmative Action Employer, The Research Foundation for SUNY will not discriminate in its employment practices due to an applicant's race, color, creed, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, transgender status, age, national origin, marital status, citizenship, physical and mental disability, criminal record, genetic information, predisposition or carrier status, status with respect to receiving public assistance, domestic violence victim status, a disabled, special, recently separated, active duty wartime, campaign badge, Armed Forces service medal veteran, or any other characteristics protected under applicable law.

The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

Review of applications will begin immediately and continue until the position is filled.

The Research Foundation for the State University of New York is not an agency or instrumentality of the State of New York. Employees of the Research Foundation for the State University of New York are not state employees, do not participate in any state retirement system, and do not receive state fringe benefits. The Research Foundation for the State University of New York operates under a contract with The State University of New York and receives no directly appropriated state funding.

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