Certification Officer

Job description

Job Title:

Certification Officer

FLSA Status:

Salaried Non Exempt

Posted Salary Range:

Commensurate with Experience

Employment Status:

Full Time


Office of Student Records

Minimum Qualifications:

Bachelor’s Degree; Two years or more customer service experience; and BANNER experience a plus.

Licensing Requirements: None

Purpose of Job:

Enrollment Certifications, NCAA Certifications, Veterans Affairs, Data Interpretation, Data Entry Collection and Customer Services.

Scope of Responsibilities:

Provide accurate certifications, update students’ records through data entry interpretation and collection of data, and weekly provide reports.

Essential Job Functions :

•Responsible for NCAA eligibility and compliance activities in partnership with university athletics compliance officer.
•Upkeep and monitor school records and accounts pertaining to veterans and assuring any eligible person enrolled are readily identifiable and available for authorized representative of the government for inspection.
•Monitor and maintain permanent records to show veteran-student progress.
•Electronically notify Veterans Affairs of any changes in student enrollment statuses during a semester.
•Electronically submit proper paperwork to Veterans Affairs to ensure proper payments for students.
•National Student Clearinghouse enrollment, degree and verification processes
•BANNER data collection and review of student profiles
•Student change of majors
•Argos retrieval of reports
•Answer a multi-line phone system
•Receive and assist customers
•Other responsibilities as assigned


Bachelor’s Degree; Two years or more customer service experience; Two years or more clerical or administrative experience required; and BANNER experience a plus.

Licensing and Certifications :


Knowledge Skills and Abilities:

1.Must have excellent interpersonal, customer relations, communications, and organization skills.
2.Must have prior experience in using Student information Systems, (BANNER).
3.Have the ability to manage multiple priorities, objectives, and deadlines simultaneously in a fast-paced environment.
4.Must be proficient with Microsoft Office, e-mail, and internet.

Work in noisy (above 85 decibels) areas:


Sedentary Work - Exerting 10 pounds:


Light Work - Exerting up to 20 pounds:


Medium Work - Exerting 20-50 pounds:


Heavy Work - Exerting 50-100 pounds:

Not Required

Very Heavy Work - Exerting in excess of 100 pounds:

Not Required



Extended Work Hours:


Posting Number:


Number of Vacancies:




Open Date:


Open Until Filled:


EEO Statement:

EEO Statement:
Alcorn State University does not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, age, disability, or other factors prohibited by law in any of its educational programs, activities, services, admissions, or employment practices. The following offices are designated to handle inquires and/or complaints regarding non-discriminatory policies and procedures of Alcorn State University:
Complaints, inquiries, or specific requests in regard to Title IX and Section 504 directives should be made to: Title IX Office, Walter Washington Administration Bldg., Room 519A, Lorman, MS, 39096, (601) 877-6700.
Complaints, inquiries, or requests in regard to non-discrimination in employment practices should be made to: Human Resources Department, Walter Washington Administration Bldg., Room 107, Lorman, MS, 39096, (601) 877-6188
Questions, complaints, or requests in regard to ADA/ADAAA compliance in employment practices should also be made to the department of human resources.

Advertising Summary:

Excellent Benefits Package




Diversity Profile: University



View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 6/3/2021
Application Due: 9/1/2021
Work Type: Full Time