Library Operations Supervisor (Strozier Library)
Job Title: Library Operations Supervisor (Strozier Library)
Location: Tallahassee, FL
Full/Part Time: Full-Time
Job ID: 48969
University Libraries at Strozier Library in the Access Services & Delivery department.
The Florida State University Libraries define diversity as the sum of the ways that people are both alike and different. The university is committed to embracing the full spectrum of human and social identities. We strive to create and maintain an inclusive environment in which all individuals are treated fairly, respectfully, and valued for their distinctive skills, experiences, and perspectives to maximize the potential of all libraries employees and the communities with whom we interact.Equal Employment Opportunity
An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.
FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.
Manages the day and evening OPS Employees for the service desks in Strozier. Responsible for the coordination of materials, policies, and procedures of Physical and Electronic Course Reserves for University Libraries.
Responsible for the supervision, scheduling, and staffing of all services desks in Strozier Library during the day and evening shifts. Hires, trains, and evaluates
daytime OPS employees for Strozier service desks. Provides patron support regarding circulation issues, customer service issues, and fines resolution of course reserve materials. Works collaboratively with all departments in Access Services and Delivery to cross train full-time and part time staff.
Responsible for the creation of workflows, policies and procedures of the physical and electronic course reserves systems used by staff in Strozier Library. Provides communication between library staff, patrons, faculty throughout the reserves process. Trains library staff on use of library systems for course reserves. Trains staff on policies and procedures used in the course reserve process.
Assists with reference and virtual reference services.
Participates in other Undergraduate Services units' and /or Library promotional activities in order to support the Library. Performs other duties as assigned.Qualifications
Bachelor's degree and one year of experience or a high school diploma or equivalent and one year of experience. (Note: or a combination of post high school education and experience equal to five years.)
Experience working or conducting research in a library setting.
Customer Service experience.
Experience with applicable computer functions to include Microsoft Office.
Ability to communicate effectively verbally and in writing.
Ability to prioritize, organize and perform multiple work assignments simultaneously.
Ability to utilize problem solving skills.Preferred
Supervisory experience.University Information
One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!
Learn more about our university and campuses.
Annual salary starts at $27,800, commensurate with education and experience.Pay Plan
This is an USPS (University Support Personnel System) position.FSU Total Rewards
FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.
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Sunday 10a-6p and Monday-Thursday 8a-5p
Criminal Background Check
This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.How To Apply
If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.
Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.
Certain service members and veterans, and the spouses and family members of the service members and veterans, will receive preference and priority in employment and are encouraged to apply for the positions being filled. For information on who may be eligible for Veterans' Preference, click here or call FSU Human Resources at (850) 644-6034.
IMPORTANT: In order to claim Veterans' Preference, applicants must upload a DD-214 (and other documentation, as applicable) with their online application prior to the closing date of the job opening.Tobacco Free Campus
Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.