IT Support Specialist

Job description

Job Title: IT Support Specialist
Location: Tallahassee, FL
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 48984
Department

University Health Services

Equal Employment Opportunity

An Equal Opportunity/Access/Affirmative Action/Pro Disabled & Veteran Employer.

FSU's Equal Opportunity Statement can be accessed at: https://hr.fsu.edu/sites/g/files/upcbnu2186/files/PDF/Publications/diversity/EEO_Statement.pdf.

Responsibilities

Assists in the management of the University Health Services (UHS) network infrastructure. Supporting over 50 servers, storage solutions, and network switches. Support over 400 workstations, mobile devices, printers, and, scanners. Including the inventory and upgrades of various hardware and software components.

Assist in the management of Electronic Medical Records (EMR) system, digital radiology, and other practice management software for use within UHS. Responsible for technical assistance of Windows-based applications and devices

Assists in the monitoring and maintenance of the Health and Wellness Center network and networking resources, and provides support and technical guidance for UHS patient portal and mobile applications.

Assists in the implementation, configuration, planning, maintenance and training of new and existing privacy and security technologies aimed at providing a secure network environment for all UHS related and vendor hosted data.

Acts as the technical administrator for the University Health Center's digital radiology system that includes Digital Radiography, Electrocardiogram (EKG), and Ultrasound.

Qualifications

Bachelor's degree or a high school diploma/equivalency and four years of experience related to the duties of this position.

(Note: a combination of post high school education and experience equal to four years.)

Ability to convey technical information to technical and nontechnical users.

Knowledge of applicable computer software and operating systems.

Knowledge of standard concepts, practices, and procedures for computer support.

Knowledge of computer operations, functions, and related peripherals.

Knowledge of managing server infrastructure including virtual machines.

Knowledge of standard concepts, practices, and procedures for server support.

Ability to document existing and new processes.

Ability to prioritize, organize, and perform multiple work assignments simultaneously.

Position requires pre-employment PPD (TB)

University Information

One of the nation's elite research universities, Florida State University preserves, expands, and disseminates knowledge in the sciences, technology, arts, humanities, and professions, while embracing a philosophy of learning strongly rooted in the traditions of the liberal arts and critical thinking. Founded in 1851, Florida State University is the oldest continuous site of higher education in Florida. FSU is a community steeped in tradition that fosters research, encourages creativity, and embraces diversity. At FSU, there’s the excitement of being part of a vibrant academic and professional community, surrounded by people whose ideas are shaping tomorrow’s news!

Learn more about our university and campuses.

Pay Plan

This is an A&P (Administrative and Professional) position.

FSU Total Rewards

FSU offers a robust Total Rewards package. Visit our website to learn more about our Compensation, Benefits, Wellness, Recognition, and Employee Development programs.

Use our interactive tool to calculate Total Compensation options based on potential salary, benefits and retirement contributions, earned leave, and other employment-related perks.

Criminal Background Check

This position requires successful completion of a criminal history background check. The background check will be conducted as authorized and in accordance with University Policy 4-OP-C-7-B11.

How To Apply

If qualified and interested in a specific job opening as advertised, apply to Florida State University at https://jobs.fsu.edu. If you are a current FSU employee, apply via myFSU > Self Service.

Applicants are required to complete the online application with all applicable information. Applications must include all work history up to ten years, and education details even if attaching a resume.

Tobacco Free Campus

Effective January 1, 2014, tobacco use, including simulated tobacco use, is prohibited on property, interior and exterior, owned or managed by Florida State University. This policy applies to all Florida State University students, employees, consultants, contractors, visitors, and external individuals.

 

 

 

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Job No:
Posted: 6/3/2021
Application Due: 6/14/2021
Work Type: Full Time
Salary: