Manager, Finance, Administration & Operations

Job description

Manager, Finance, Administration & Operations

Date Posted: 06/02/2021
Req ID:4727
Faculty/Division: Operations & Real Estate Partnerships
Department: Food Services
Campus: St. George (Downtown Toronto)


Food & Beverages Services and Campus Events is a self-funded department which provides residential dining, retail, catering and event services to the downtown campus of Canada’s largest university. The model comprises a large self-operated food and beverage core operation with a number of smaller outsourced satellites (primary retail/franchise) and a Campus Events group that supports over 20,000 on campus events annually.

Reporting directly to the Executive Director, Food & Beverage Services and Campus Events, the Manager of Finance, Administration and Operations plays a key role in supporting the Executive Director and the extended Management team in delivering quality products and services at a competitive value while achieving business plan targets that are closely connected to the longer- term stability and renewal of the departments resources. The Manager is responsible for the day to day delivery and operational oversight of all Food Services and Campus Events financial controls, inclusive of accounting and payroll practices, as well as the integration of best-practices specific to the department needs. The Manager is expected to liaise with and respond to Budget and Business Analysis’ direction around broader financial initiatives to meet the needs of Ancillary Services. When required, actively participate in divisional or institutional process improvements through financial analysis, reporting and operational process reviews specific to Food Services and Campus Events.

The Manager provides reports on financial metrics and control practices within the department, and proposes ideas that would lead to key decisions, such as cost-savings, revenue generation, operational efficiencies, etc., and progresses the financial integrity and business practices of Food Services and Campus Events. In addition to the various financial responsibilities, the Manager provides support and advice for a number of administrative tasks/projects/services including the implementation of enterprise technology solutions, related human resource practices (e.g.; vacation/CTO management), the oversight of the relationship with Tcard/Tbucks operations and special departmental projects. The Manager takes an active role in supporting operations Managers’ financial practices, use of reporting tools, and ensuring alignment with overall financial practices/policies/procedures required institutionally, and provides training and support as required.

The Manager builds effective relationships with both departmental leaders and key campus partners (e.g.; Student Residence/Life Services, Financial Services, and Procurement Services and the broader Ancillary Services group). The Manager communicates with colleagues within Food Services and Campus Events who range in skill, experience, and have various levels of accountability associated with departmental financial management and business planning. The Manager provides financial and administrative expertise, advice, and support to the Food Services and Campus Events leadership team and appreciates the overall role of Food Services and Campus Events in contributing to the student experience and campus community at the University of Toronto St. George Campus



    University Degree, preferably graduate degree, or acceptable combination of education and experience. CMA or CGA designation an asset. Project Management certification an asset.


    A minimum of 5 years related working experience ideally in a similar role and environment.Experience leading and managing people preferably in a unionized environment. Good knowledge of the University. Strong understanding of student and campus community needs. Experience with forecasting and developing operational budgets, project planning and project management.


    Proven organizational, interpersonal, administrative, and managerial skills. Proven project management skills. The ability to develop, interpret and apply policies and procedures. Strong analytical skills including financial and operational analysis. Excellent aptitude and familiarity with budget spreadsheets including annual forecasts and multi-year projections. Excellent written and oral communication skills.


    The ability to make complex decisions under pressure. The ability to deal tactfully with sensitive and confidential issues.Ability to interact effectively with individuals at all levels of the University as well as externally. An appreciation of academic values and commitment to student development.Willingness to work irregular hours to accommodate operational requirements and activities as necessary. Awareness of and commitment to principles of health & safety and risk management. Dedication to promotion of diversity and inclusion in both the working and living environment

Closing Date: 06/16/2021,11:59PM ET
Employee Group: Salaried
Appointment Type: Ancillary Operations
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 -- Hiring Zone: $81,062 - $94,572 -- Broadband Salary Range: $81,062 - $135,103
Job Category: Facilities/Ancilliary Services

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All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Diversity Statement
The University of Toronto is strongly committed to diversity within its community and especially welcomes applications from racialized persons / persons of colour, women, Indigenous / Aboriginal People of North America, persons with disabilities, LGBTQ2S+ persons, and others who may contribute to the further diversification of ideas.

As part of your application, you will be asked to complete a brief Diversity Survey. This survey is voluntary. Any information directly related to you is confidential and cannot be accessed by search committees or human resources staff. Results will be aggregated for institutional planning purposes. For more information, please see

Accessibility Statement
The University strives to be an equitable and inclusive community, and proactively seeks to increase diversity among its community members. Our values regarding equity and diversity are linked with our unwavering commitment to excellence in the pursuit of our academic mission.

The University is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA). As such, we strive to make our recruitment, assessment and selection processes as accessible as possible and provide accommodations as required for applicants with disabilities.

If you require any accommodations at any point during the application and hiring process, please contact [email protected].
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.

Job Segment: Operations Manager, Payroll, Financial, Risk Management, Operations, Finance




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Job No:
Posted: 6/3/2021
Application Due: 6/18/2021
Work Type: Full Time