Patient Service Representative - Psychiatry
- Employer
- Oklahoma State University Center for Health Sciences
- Location
- 1111 W 17th St Tulsa, Oklahoma, 74107 United States
View more
- Employment Type
- Full Time
- Institution Type
- Four-Year Institution
Job Details
1111 W 17th St
Tulsa, Oklahoma, 74107
United States Hiring Supervisor: Hiring Range:
(Contingent upon available funding): 11.80 - 13.15, Hourly Work Schedule: Typically 8 hours/day, 5 days/week Faculty Appt Period: Job Summary:
ThePatient Service Representative is primarily responsible for ensuring highquality customer service and continuation of care. The Patient ServiceRepresentative is utilized in performing typical front office functions andreferrals. The Patient Service Representative is under the overall on-sitesupervision of the Psychiatry Office Manager.
Environmental Hazards:
Possible exposure to hazardous material, hot and cold, blood borne pathogens.
Physical Requirements:
Ability to lift and carry 8-10 pounds, climb, balance, stoop, kneel, crouch, crawl, reach, stand, walk, finger, grasp, feel, talk, hear, see, and perform repetitive motions with or without reasonable accommodations.
(If you are viewing this job posting outside of the actual OSU job application website, please go to jobs.okstate.edu to apply and submit a resume.)
For full consideration, please ensure all employment history is correct and complete.An Edit button (on the right) is available which allows you to add information.In addition, OSU Medicine’s Customer Service Philosophy is:“We enrich lives by providing compassionate care and amazing service to every life we touch.”We achieve our service standards with employee behaviors centered on safety, courtesy, presentation, and efficiency. Safety is: -Be aware of environment
-Be intentional in your actions
-Ensure accuracy
-Mitigate potential hazards Courtesy is:-Welcome and actively engage in a friendly and respectful manner
-Be responsive, polite, and helpful
-Smile
-Demonstrate care and concern
-Show appreciation and say “Thank You” Presentation is:-Be professional
-Have a clean and neat appearance
-Maintain a clean and organized work area
-Remember what you represent at all times Efficiency is:-Respond to needs in a timely manner
-Organize and prioritize your work
-Be available and respect others’ time
-Be innovative Education & Experience Position Qualifications:
Required:
- High school diploma or GED
- Six (6) months related job experience in a medical office or equivalent
- Strong interpersonal and communication skills
Preferred:
- Previousfront office and insurance experience in a health clinic setting
- Experience working with computers and software, performing data entry, answering the telephone, and scheduling appointments
- Ability to take telephone messages and have an understanding of medical terminology
- Experience with Electronic Medical Records; EPIC highly desirable
Oklahoma State University (OSU) strives to provide a safe study, work, and living environment for its faculty, staff, volunteers and students. To support this environment and comply with applicable laws and regulations, OSU conducts pre-employment background checks on final candidates. Offers of employment are contingent upon the successful completion of a background check. The type of background check conducted varies by position and can include, but is not limited to, criminal (felony and misdemeanor) history, sex offender registry, motor vehicle history, financial history, and/or education verification. Background checks will be conducted when required by law or contract and when, in the discretion of the university, it is reasonable and prudent to do so.
Organization
Working at Oklahoma State University Center for Health Sciences
Our mission is to educate, train, and prepare tomorrow’s health leaders, practitioners and scientists to serve rural and under served Oklahoma. OSU-CHS also consists of the OSU Medicine clinics, where we provide vital patient care to Tulsa and surrounding communities.
About Us
Oklahoma State University-Center for Health Sciences was founded in 1972 and is home to the College of Osteopathic Medicine, as well as graduate programs in forensics, biomedicine, healthcare and athletic training. Our core business is education; and it takes more than 500 faculty and staff members to run our institution. Our mission is to educate and train osteopathic physicians, research scientists and other healthcare professionals with an emphasis on serving rural and underserved Oklahomans. We offer more than 10 different specialty clinics to care for patients in the area.
Our Culture
We are committed to the principles of truth and honesty and we will be equitable, ethical, and professional. We seek excellence in all our endeavors and are committed to continuous improvement. We believe that serving others is a noble and worthy endeavor. We respect others and value diversity of opinions, freedom of expression, and diverse ethnic and cultural backgrounds. We are dedicated to the efficient and effective use of our resources. We accept the responsibility of the public's trust and are accountable for our actions. We believe in ethical and scholarly questioning in an environment that respects the rights of all to freely pursue knowledge.
Our Jobs
Below is a sample of the kinds of jobs we offer at OSU-CHS:
- Nurses and Medical Assistants
- Administrative Assistants
- Building Engineers
- Physicians
- Patient Service Reps
- Network Administrators
- Faculty positions
Our Benefits
We offer a wide range of benefits to include:
- Medical/Dental/Vision insurance
- 12 Paid Holidays
- Tuition reimbursement
- Life insurance
- Employer-paid retirement plan
- Employer-Paid Retirement Plan
- Flexible Spending Accounts
- Health Spending Accounts
- Long-term disability
- Generous vacation/sick time accruals
- 100% Tuition waiver for dependent children after 2 years of employment
- And more!
Our Service Excellence Philosophy
Our Service Excellence Philosophy
We enrich lives by providing compassionate care and amazing service to every life we touch!
Our Service Standards
- Safety
- Courtesy
- Presentation
- Efficiency
Get job alerts
Create a job alert and receive personalized job recommendations straight to your inbox.
Create alert