Technology Support Analyst

Job description

Position Number:

000831

Vacancy Open to:

All Candidates

Working Title:

Technology Support Analyst

Position Designation:

EHRA Non-Faculty

Employment Type:

Permanent - Full-time

Months per Year:

12

Work Schedule:

8:00 am – 5:00 pm; Monday – Friday

Hours per week:

40

FLSA Status:

Exempt

Division:

Academic Affairs

Department:

Office of OneIT (Adm)

Work Location:

Student Health Center

Primary Purpose of Department:

The Office of OneIT provides highly reliable information technology infrastructure, tools, and services to empower the University to achieve its academic, research, administrative, and service goals.

Primary Purpose of Position:

This position provides second tier technology support for university constituents. This position serves as a technical consultant on academic and research projects for applications, operating systems, hardware, networking, and information security.

This position is responsible for the routine and non-routine maintenance and support of desktop, laptop and tablet computer systems including software and hardware.

This position supports the hardware, software and research computing needs of faculty.

Summary of Position Responsibilities:

-Provide excellent customer service

-Provide troubleshooting expertise for hardware and software

-Image computers; desktops, laptops, tablets

-Provide consulting services for academic and administrative technology needs

-Work as a team sharing information and ideas

-Work on special projects

-Maintain advanced level expertise in common and specialized computing technology, hardware, software, systems and applications

Minimum Education/Experience:

Bachelor’s Degree

Special Notes to Applicants:

Filling 2 positions from this posting.
The finalists will be subject to a criminal background check.

Posting Open Date:

06/01/2021

Open Until Filled:

Yes

 

 

 

Diversity Profile: University

 

AAUP COMPENSATION SURVEY DATA

View more

Learn more on Inside Higher Ed's College Page for University

Arrow pointing right
Job No:
Posted: 6/2/2021
Application Due: 8/31/2021
Work Type: Full Time
Salary: