S140920

SPECIALIST, REGISTRATION

Registration & Records

Student Development

Main Campus

Clerical

Non-Exempt

Union

Full Time

$18.47 per hour

40

No

06/01/2021

06/10/2021

No

For full consideration, unofficial transcripts for the required degree (if applicable) must be attached and submitted at the time of application.

All offers of employment are contingent upon the following:

• Post-offer, satisfactory results of pre-employment background check
• Post-offer, satisfactory results of pre-employment Drug Screening for employees that are new to the College
• Post-offer, satisfactory results of pre-employment physical exam in circumstances where the nature of the work renders it appropriate or where Federal law or regulation requires

Would you like to work for one of the first choices of employment?

Do you want to be part of a strategic organization?

One that prides itself on educating our future workforce.

Tucked in the middle of a wildlife preserve, bridging the banks of a lake and surrounded by its own Arboretum, Joliet Junior College is an educational community that embraces diversity and promotes personal growth. Each year, more than 35,000 students find the diverse, comprehensive high quality educational experience they are looking for at JJC. We hope that you will take a few minutes to explore the job opportunities we have available and consider becoming a part of this experience.

The recruitment of qualified and diverse faculty and staff is the cornerstone of JJC’s commitment to an innovative, collaborative and inclusive educational community. At JJC, we respect the wealth of knowledge and experience each of our employees brings to the workplace. The college supports this commitment by providing full-time employees with a comprehensive benefits package for our full-time employees including:

Blue Cross Blue Shield of Illinois (employee & family)

•Medical
•Dental
•Vision

Flexible Spending Account

403(b) and 457(b) option for pre-tax retirement savings

Joliet Junior College Tuition Assistance (employee & family)

Long Term Disability

Life Insurance & a comprehensive leave plan including:

•Federal holidays
•Vacation
•Personal
•Sick

http://www.jjc.edu/about-jjc/college-leadership/administration/human-resources

POSITION TITLE: SPECIALIST, REGISTRATION
STATUS:Full time
DEPARTMENT: Registration & Records
DIVISION:Student Development
CLASSIFICATION:Non-exempt
UNION:Clerical
REPORTS TO: College Registrar, Assistant Registrar, and Registration Supervisors
PLACEMENT: Clerical, grade 6
MINIMUM PAY RATE:$18.47 per hour

POSITION SUMMARY
Provides a variety of duties for the registration and records areas. Assists students with registration, verifies records in the system and updates as needed. Assists department with processing transcripts, resolves issues. Scans documentation. Provides information. A willingness to work at different locations is required.

ESSENTIAL JOB DUTIES AND KEY RESPONSIBILITIES
1.Assist students with facilitating online and phone registrations within the enrollment center and work with Registration and Records to trouble shoot and resolve problems.
2.Identify, investigate, and resolve issues and processing errors regarding registration and records areas.
3.Assist instructors regarding grade changes, reinstatements when needed.
4.Assist military, local state, and governmental agencies on securing requested confidential student record documents when needed.
5.Enter, verify and register students using Colleague system and make necessary corrections.
6.Assist in maintaining semester registration files as well as processing transcripts for in person- requests.
7.Scan all registration documents.
8.Answer student questions related to registration and records, transcripts, grades, and record areas.
9.Cross-train in areas for transcripts, and records; assist with related duties in the records area when needed as well as work on special projects as directed by the College Registrar, Coordinator of Records and Registration.
10.Perform other related duties as assigned.

MINIMUM QUALIFICATIONS
1.High School Diploma and one (1) year of college education.
2.Two (2) years of experience in an educational environment.
3.Attention to detail, excellent organizational skills, initiative and multitasking ability.
4.Excellent decision and problem-solving skills.
5.Ability to work independently with a minimum supervision, handle routine and complex issues and assist in conflict resolution.
6.Ability to work well with a diverse community.
7.Knowledge of the college policies, procedures and courses as they relate to the student service areas.
8.Personal computer skills and knowledge of several software and web applications.
9.Experience in phone system, fax/printer/copy machines and scan machines.
10.Access to transportation and a willingness to work at different locations.

PREFERRED QUALIFICATIONS
1.Associate’s Degree

PHYSICAL DEMANDS
1.Normal office physical demands.

WORKING CONDITIONS

1.Duties are performed indoors in the usual office and/or outdoor environment.

ANNUAL CLERY SAFETY REPORT (ASR) NOTICE FIRE SAFETY REPORT (FSA) and MISSING PERSON POLICY (MPP) FOR STUDENTS RESIDING IN “ON CAMPUS” STUDENT HOUSING


Joliet Junior College is committed to assisting members of the JJC community in providing for their own safety and security. The annual CLERY security compliance document along with the Fire Safety Report (FSR) and the Missing Person Policy (MPP) for students residing in “on campus” student housing is available at the JJC Police Department website : https://jjc.edu/about-jjc/police-and-safety


If you would like to receive the ASR, FSR or MPP in booklet form, you may stop by the Campus Police Department located on Main Campus in G 1013 or call Campus Police at 815-280-2234. The website and booklet contain information regarding campus security and personal safety such as crime prevention and reporting, police law enforcement authority, disciplinary procedures and other related security policies. They also contain information about crime statistics for the three previous years for all JJC campuses, property owned and controlled by JJC District 525 and on public property immediately adjacent to JJC campuses.


This information is required by law and is made available by the Joliet Junior College Police Department.