Library Services Associate II

Tucson, AZ
Jun 02, 2021
Employment Type
Full Time
Institution Type
Four-Year Institution
Posting Number:



Law Library

Department Website Link:


Main Campus


Tucson, AZ USA

Position Highlights:

The Cracchiolo Law Library at the University of Arizona College of Law seeks an energetic and team-oriented individual to join our Access Services Circulation department. The Law Library values education, diversity, and outreach. We are passionate about providing responsive, high quality services to the faculty, students, and staff of the law school and across the university and our community.

The Library Services Associate II performs a variety of library services in the Circulation Department, including assisting users with library requests, opening and/or closing the library, and making use of one or more automated systems. We seek a candidate who will thrive working in a team-oriented environment in which cross-training and collaborative working relationships across all Law Library departments and the College of Law are important.

The Library Services Associate II works under the general supervision of the Circulation Manager in the Access Services department. The successful candidate will be encouraged to participate in relevant professional development opportunities with the potential of position mobility.

Outstanding UA benefits include health, dental, and vision insurance plans; life insurance and disability programs; paid vacation, sick leave, and holidays; UA/ASU/NAU tuition reduction for the employee and qualified family members; state and optional retirement plans; access to UA recreation and cultural activities; and more!

The University of Arizona has been recognized for our innovative work-life programs. For more information about working at the University of Arizona and relocations services, please click here.

Duties & Responsibilities:

Specific duties include:

  • Uses automated systems to create, input, and update bibliographic records, manage Interlibrary Loan (ILL) requests or other data. Search, interpret, and verify bibliographic records or other data on automated systems. Transfer and receive information electronically from one system to another. Review and correct online error reports.
  • Assist library users in the process of locating library materials and give directional information. Interpret library user questions, provide basic answers, and make appropriate referrals.
  • Provide circulation, Interlibrary Loan, and reserve desk service. Review department policy and procedures with the library user to ensure that established guidelines are followed. Review and sort overdue notices. Process rush requests for library materials upon demand. Handle problems with patron requests and may refer difficult problems to a higher level.
  • Assist with course reserves requests and negotiate related problems including copyright, referring complex problems to a higher level. Create and maintain course reserves records.
  • Verify interlibrary loan requests and locate holding libraries through online sources. Maintain interlibrary loan transactions records.
  • Review and coordinate with the Circulation Manager on cataloging records as needed.
  • Provide clerical support which may include researching and selecting supply orders for unit and department, and reporting and resolving equipment problems.
  • Prepare library materials for shipment and receive returned materials, ensuring accuracy.
  • Maintain loose-leaf services.
  • Organize library materials for shelving. Review damaged library materials and determine basic repairs or replacement and may refer to a higher level. Participate in shifts of library materials and ensure quality control.
  • Monitor and maintain the library room reservation system. Enforce policies for study room, carrel, and table reservations.
  • Assist in the search process for all missing library items. Locate uncatalogued material for library users.
  • Ensure that proper procedures are followed to open and/or close the building as needed.
  • Resolve library user conflicts and emergencies, referring them to a higher level, including campus police, or other appropriate services as needed.
  • Interpret and enforce library and university policy and procedures. Interact with library users and refer to a higher level when necessary.
  • Other duties as assigned.
  • Opportunities for other assignments based on interest and experience.

Knowledge, Skills, and Abilities:

  • Working knowledge of library policies and procedures.
  • Working knowledge of Library of Congress classification, subject headings, and authority practices.
  • Proficient in Microsoft Office Suite or related software.
  • Exceptional interpersonal skills.
  • Strong attention to detail.
  • Effectively communicate, verbally and in writing.

Minimum Qualifications:

Minimum Qualifications:

  • Two years of college education AND one-year related library experiences, OR
  • Three years related library experience, OR
  • Any equivalent combination of experience, training and/or education approved by Human Resources.

Preferred Qualifications:

  • Bachelor’s degree.
  • Foreign language skill/Spanish as second language.
  • Strong cultural sensitivity and competency abilities.
  • Demonstrated ability to pick up new technologies, such as
  • Microsoft Office certifications, Content Management System (CMS), digital media, HTML, or data related technologies.



Full Time/Part Time:

Full Time

Number of Hours Worked per Week:


Job FTE:


Work Calendar:


Job Category:


Benefits Eligible:

Yes - Full Benefits

Rate of Pay:


Compensation Type:

hourly rate



Career Stream and Level:


Job Family:

Library Services

Job Function:


Type of criminal background check required::

Name-based criminal background check (non-security sensitive)

Number of Vacancies:


Target Hire Date:


Expected End Date:

Contact Information for Candidates:

Cynthia Condit
[email protected]

Open Date:


Open Until Filled:


Documents Needed to Apply:

Resume, Cover Letter, and One Additional Document

Special Instructions to Applicant:

Please include a resume, cover letter, and a document listing three professional references.

Diversity Statement:

At the University of Arizona, we value our inclusive climate because we know that diversity in experiences and perspectives is vital to advancing innovation, critical thinking, solving complex problems, and creating an inclusive academic community. As an Hispanic-serving institution and a Native American/Alaska Native-serving institution, we translate these values into action by seeking individuals who have experience and expertise working with diverse students, colleagues, and constituencies. Because we seek a workforce with a wide range of perspectives and experiences, we provide equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or genetic information. As an Employer of National Service, we also welcome alumni of AmeriCorps, Peace Corps, and other national service programs and others who will help us advance our Inclusive Excellence initiative aimed at creating a university that values student, staff and faculty engagement in addressing issues of diversity and inclusiveness.

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