This job has expired

Borrow Direct Program Manager

Princeton University
Princeton, New Jersey

View more

Administrative Jobs
Institutional & Business Affairs, Program Administration, Technology, Analysts & Programming
You need to sign in or create an account to save a job.

Job Details

Borrow Direct Program Manager


Job ID: 2021-12841
Type: Full-Time
# of Openings: 1
Category: Library

Princeton University


Working on behalf of the Ivy Plus Libraries Confederation (IPLC), the BorrowDirect Program Manager (BDPM) is an experienced information professional who leads, supports, and administers the BorrowDirect resource sharing program.

Working collaboratively with IPLC stakeholders, this individual is responsible for all shared and centralized BorrowDirect software and systems, ensuring reliability and responsiveness to changing requirements. The ideal candidate is a highly collaborative colleague who develops and maintains excellent working relationships with member representatives and IPLC leaders and facilitates problem solving, understanding and specification of needs and requirements for BorrowDirect.

BorrowDirect, IPLCs flagship program, enables faculty, students, and researchers at participating libraries to discover, request, and rapidly receive materials from 13 of the world’s premier library collections

This role can be based remotely.



Program Management of infrastructure and service:

  • Submit service tickets to service providers (e.g., OCLC Relais, Atlas Systems, Inc.). Ensure timely ticket completion.
  • Communicate system performance (e.g., scheduled or unscheduled downtime, speed, activity level, and delivery time).
  • Ensure that shared software meets or exceeds industry standards for security, accessibility, and performance.

Collaboration with partners:

  • Create and maintain program documentation, including but not limited to reports, policies, procedures, proposals, software configuration instructions, institution-specific information, and routine maintenance tasks.
  • In collaboration with relevant IPLC Groups, propose new or revised policies, practices, systems, and system configurations.

Manage the Resource Sharing Assessment Tool (RSAT) which includes BorrowDirect and other resource sharing data:

  • Facilitate user access to the tool
  • Develop supporting documentation
  • Assist IPLC members with training
  • Facilitate requirements gathering, feature development and change management.
  • Upon request, provide detailed statistics to IPLC groups, such as the Collection Development group, to the degree supported by BorrowDirect software and system.
Represent Ivy Plus Libraries Confederation and the BorrowDirect program at all relevant IPLC meetings, professional conferences, events, user groups, and other professional communities of practice.



  • Bachelor’s degree
  • Minimum 5 years’ experience performing or supporting access services or IT-related library operations in academic, public, or special libraries.
  • Experience creating statistical reports, using database query language (e.g., sql) and standard statistical software.
  • Experience working for a library consortium or a diverse and distributed operational community of practice.
  • Demonstrated ability to collaborate and communicate effectively, diplomatically, and sensitively with staff at all administrative levels, verbally and in writing.
  • Demonstrated ability to clearly explain complex systems processes and to facilitate collaborative group discussions to reach consensus.
  • Demonstrated project management skills and experience.
  • Demonstrated experience with software tools used in libraries, archives, or museums.

Princeton University is an Equal Opportunity/Affirmative Action Employer and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability status, protected veteran status, or any other characteristic protected by law. EEO IS THE LAW



Princeton entrance

Princeton University is a vibrant community of scholarship and learning that stands in the nation's service and the service of humanity. As a world-renowned research university, Princeton seeks to achieve the highest levels of distinction in the discovery and transmission of knowledge and understanding. At the same time, Princeton is distinctive among research universities in its commitment to undergraduate teaching.

Princeton University facultyOpportunity and Impact

At Princeton, every member of our community plays an important role in our mission of teaching and research. That mission provides every faculty and staff member with the opportunity to make an impact bigger than oneself. Learn about working at Princeton and meet some of our wonderful employees.


Services and Resources

When you make a commitment to our teaching and research mission, you will have access to the University’s world-renowned resources to help you succeed at work and in life. Discover the exceptional benefits and unique opportunities we offer as part of our commitment to you.

Work-Life Integration

Life is complicated. At Princeton, we recognize that and are sensitive and responsive to the challenges our employees face. The University offers a broad array of benefits and services that help our staff in a variety of ways.

Explore Our Job OpeningsPrinceton students and prof

Whether you’re already part of our community or just getting to know us for the first time, we invite you to imagine the meaningful difference you can make while working at Princeton. For faculty member and academic professional opportunities, visit the Dean of the Faculty website. For staff member job openings and to join our Talent Network, visit our Careers website.

Connect With Us

Find Us
United States
You need to sign in or create an account to save a job.

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert