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Registered Nurse (RN) - Patient Flow/Transfer Center - Multiple Shifts Available

Employer
Duke University
Location
TRANSFER CENTER/BED CONTROL

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Administrative Jobs
Institutional & Business Affairs, Health & Medical Services
Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

Duke University Hospital is consistently rated as one of the best in the United States and is known around the world for its outstanding care and groundbreaking research. Duke University Hospital has 957 inpatient beds and offers comprehensive diagnostic and therapeutic facilities, including a regional emergency/trauma center; a major surgery suite containing 51 operating rooms; an endo-surgery center; an Ambulatory Surgery Center with nine operating rooms and an extensive diagnostic and interventional radiology area. In fiscal year 2018, Duke University Hospital admitted 42,916 patients and had 1,085,740 outpatient visits in fiscal year 2017.

U.S News & World Report named Duke University Hospital #1 in North Carolina and #1 in the Raleigh-Durham area in 2018-19.

Duke University Hospital is ranked in the top 20 nationally for seven adult specialties, including cardiology and heart surgery, nephrology, ophthalmology, orthopedics, pulmonology, rheumatology, and urology.

In addition to its hospitals, Duke Health has an extensive, geographically dispersed network of outpatient facilities that include primary care offices, urgent care centers, multi-specialty clinics and outpatient surgery centers.

Duke University Health System - Duke University Hospital seeks to hire an experienced Registered Nurse, RN who will embrace our mission of Transforming Lives, Transforming Care.

Department Profile:


The Duke Transfer Center at Duke University Hospital seeking a qualified nurse. Our team is active in delivering exemplary care for each patient to ensure an excellent patient experience, every time. Ideal applicants would have excellent computer and phone skills and be able to communicate effectively with a multidisciplinary team.

Work Hours & Shifts:
Multiple shifts available 7a - 7p OR 7p - 7a OR 10a - 10p/11a - 11p

3 – 12 hour shifts
Weekend Option or alternate schedule may be available upon manager approval

Job Summary:

With thousands of requests handled per year, the Duke Health Transfer Center is the patient and provider link to world-renown patient and family centered care. With strengths of teamwork, inter-disciplinary communication and collaboration, the Transfer Center offers a dynamic environment for ongoing development of the experienced Registered Nurse. Our dedicated team provides 24/7 coverage to support the transfer needs of patients while networking with our internal and external customers.

The ideal Transfer Center team member would have experience in the critical or emergency care setting and an understanding of how to navigate complex medical systems with a focus on patient centered care. Engagement with providers from across the world requires an understanding of diverse patient populations which include medicine, general & specialty surgical services, neurology/neurosurgery, oncology, gynecology, urology, orthopedics and more for patients from birth through geriatrics. Current opportunities allow for flexible scheduling options to meet the needs of the department.

1. Systematic processing of patient acuity and expert level of clinical decision making.
2. Ability to sort through all patient information and formulate an accurate picture of the patient and his/her condition for the Duke MD's and nurses. Resource allocation
3. Collaborate with PRMO to ensure that the patient's insurance is accurate and viable. (Red Flag patients that need Medicaid or other assistance.)
4. Provide a team approach to Trauma care - Emergency Department M.D.'s, ER R.N.'s, Communications, Trauma surgeon, and Life-Flight team.
5. Coordinate with Bed Control and Communications for timely transfer and appropriate bed assignment.
6. Consultant for Duke and referring physicians, NP's, PA's and families and other departments.
7. Decision maker for primary referral sources and self payers in Duke's primary referral network.
8. Decision maker for transport/triage patients.
9. Provide call critical care triages to the ICU's.
10. Provide after hours Medical records request and retrieval.
11. Conduct insurance screenings after hours.
12. Enter patient data in IDS, Wellsoft, DHIS, and Transfer Center Lotus software for data collection and statistical analysis.
13. Provide on-line status reports through AOL with Bed Control, Transfer Center, and Communications.
14. Provide morning conference call reports with satellite Clinical Operations Directors and Senior Leadership.

Knowledge, Skills, Education, and Experience Required:

  • Three years of Critical Care or Step Down or ED nursing experience required
  • Knowledge of Duke Health System hospitals and patient care units preferred
  • Graduation from an accredited Bachelor’s Degree in Nursing or higher is required

  • Licensure, Certification or Registration Required:

  • Current registration with North Carolina State Board of Nursing as a registered professional nurse OR current compact RN licensure to practice in the state of North Carolina required.
  • BLS (or higher) certification required
  • Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

    Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

    Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

    Organization

    Read our Diversity Profile History

    Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

    As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

    Duke maintains a historic affiliation with the United Methodist Church.

    Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

    Mission Statement

    Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

    “To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

     “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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