Patient Navigator

Job description

Position Type:

Permanent Staff (SHRA)

Is this an internal only recruitment?:

No

Position Title:

Admin Support Associate - Journey

Working Title:

Patient Navigator

Position Number:

20025255 & 00005143

Vacancy ID:

P012653

Budgeted Hiring Range:

$32,000-$37,000

Pay Band Information:

To learn more about the pay band for this branch and role, please see the Career Banding rates spreadsheet.

Salary Grade Equivalent:

GN04

Full-time/Part-time Permanent/Time-Limited:

Full-Time Permanent

Hours per week:

40

Work Schedule:

Monday-Friday, 8:00 am-5:00 pm

Department Name and Number:

Adams School of Dentistry-430100

Date First Posted:

04/21/2021

Closing Date:

06/08/2021

Position Location:

Chapel Hill, NC

Position Posting Category:

Administrative/Clerical Support

Department Description:

Clinical Operations is an integral part of the UNC Adams School of Dentistry under the directorship of the Executive Vice Dean of Operations. Our primary mission is two-fold, first to provide the highest quality dental treatment available for the patients receiving care from this service. In order to accomplish this, the organizational unit has the authority and responsibility for the overall operations management and clinical support services of all the graduate clinic programs. The student clinics have in excess of one thousand patient visits weekly, generating an operating an operating an operating budget in excess of seven million dollars annually, derived from patient service fees. Clinical Affairs Associate Dean, Clinical Manager, Administrative Support, and Quality teams support the clinical education setting for 300 pre-doctoral dental students, 60 auxiliary students, and approximately, 45 graduate students matriculating through one of six dental specialty programs.

Equal Opportunity Employer:

The University of North Carolina at Chapel Hill is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, gender, gender expression, gender identity, genetic information, race, national origin, religion, sex, sexual orientation, or status as a protected veteran.

Position Description:

THE ADAMS SCHOOL OF DENTISTRY WILL BE RECRUITING FOR 2 PATIENT NAVIGATOR POSITIONS (20025255 & 00005143). BY APPLYING TO THIS POSITION, YOU WILL BE CONSIDERED FOR BOTH.

The Patient Navigator is primarily responsible for patient registration; maintaining clinic schedules (scheduling, canceling, modifying, and/or reconciling) appointments for Pre-doctoral Clinics; communicating with faculty and clinical staff concerning appointments; answering phone lines; performing cashiering duties and verifying Medicaid Eligibility. This position will provide services by streamlining the online admissions process and execute various administrative functions for Patient Admissions, Urgent Care and other Student Clinic areas.

Minimum Education and Experience Requirements:

High school diploma or equivalency; or demonstrated possession of the competencies necessary to perform the work.

Essential Skills, Knowledge and Abilities:

Candidate must have very strong demonstrated interpersonal and communication (both oral and written), and organizational skills. The ability to multi-task, including scheduling appointments, answering multiple lines while meeting with students, residents, and faculty, is essential.

Preferred Qualifications:

Prior experience with EPIC. Bilingual (Spanish) candidates are highly preferred, as many patients are Spanish speaking.

Stimulus/ARRA Funded:

No

 

 

 

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Job No:
Posted: 6/2/2021
Application Due: 6/12/2021
Work Type: Full Time
Salary: