Instructional Tech Consultant

Job description

Position Number:


Functional Title:

Instructional Tech Consultant

Position Type:

Administration - Staff

Position Eclass:

EP - EHRA 12 mo leave earning

University Information:

UNC Greensboro, located in the Piedmont Triad region of North Carolina, is 1 of only 57 doctoral institutions recognized by the Carnegie Foundation for both higher research activity and community engagement. Founded in 1891 and one of the original three UNC System institutions, UNC Greensboro is one of the most diverse universities in the state with 20,000+ students, and 3,000+ faculty and staff members representing 90+ nationalities. With 17 Division I athletic teams, 85 undergraduate degrees in over 125 areas of study, as well as 74 master’s and 32 doctoral programs, UNC Greensboro is consistently recognized nationally among the top universities for academic excellence and value, with noted strengths in health and wellness, visual and performing arts, nursing, education, and more. For additional information, please visit and follow UNCG on Facebook, Twitter, and Instagram.

Primary Purpose of the Organizational Unit:

The School of Health and Human Sciences (HHS) aims to inspire and equip people and transform institutions to work in ways that make the world better, safer, healthier, and more humane and just. The School of HHS, through teaching, scholarship, community engagement and service, prepares new generations of professionals, leaders, scholars, and entrepreneurs to enhance the quality of life of individuals, families, and communities.

Position Summary:

Primary Activities:
The Instructional Technology Consultant responsibilities are necessarily broad and fluid, in order to address HHS priorities and the current rapidly changing environment.

Most commonly, consultants provide teaching and learning support to faculty, adjuncts, TAs, and GAs – often, but not exclusively, involving technology. Areas of support include, but are not limited to, helping to plan, develop, implement, assess, and enhance teaching and learning strategies and materials to ensure strong pedagogy.

To provide quality support, the consultant must maintain currency and share knowledge with instructors in the areas of instructional technology, learning research and theory, and other areas pertinent to teaching and learning in higher education. Consultants must be able to adapt to a range of teaching and learning styles.

The consultant values the teaching and learning enterprise and those engaged in it, collaborates well with others, is organized and flexible, responds quickly, anticipates needs, and possesses excellent communication skills. Additionally, consultants should value the diverse population of HHS, in particular how it relates to the digital divide or other technological obstacles that may impact faculty, adjuncts, TAs, and student success.

Other Activities (vary over time)
● Produce support materials, including web-based documentation.
● Test and troubleshoot software and hardware.
● Support faculty and program research (survey development; technology sections of grants).
● Teach courses and guest lecture.
● Provide workshops for HHS and campus wide via the UTLC.
● Organize showcases for faculty to share their practices.
● Inform faculty of possible training and grant possibilities.
● Serve on search committees.
● Serve on degree program committees.
● Serve on campus wide committees.
● Support faculty to present at teaching and learning with/without technology conferences.
● Present at teaching and learning with/without technology conferences.
● Reviews articles, artifacts, and courses for journals and for open education resource sites such as Merlot.

Minimum Qualifications:

Master’s degree in Education, Instructional Design, Instructional Technology, or equivalent combination of training and experience. All degrees must be received from appropriately accredited institutions. Three to 5 years of teaching experience and course development, experience in a digital learning environment. Demonstrated commitment to teaching and mentoring faculty representing diverse racial/ethnic groups or marginalized individuals and supporting all faculty to best teach students from diverse racial/ethnic or marginalized groups. Ability to work collaboratively with colleagues.

Preferred Qualifications:

Experience in higher education preferred.

Special Instructions to Applicants:

Applicants are required to upload the following documents with their electronic application:

  • Resume
  • Cover Letter
  • List of References

Applicants are required to upload a list of references of at least three (3) professional references that includes:

  • Name
  • Company Name
  • Type of reference (Professional, Supervisor, Colleague, Academic or Personal). One (1) of those references will need to be a current or previous supervisor.
  • Email Address
  • Contact Phone Number

Applications are not successfully submitted until an online confirmation number has been received at the end of the application process.

Recruitment Range:

Commensurate with qualifications and experience

Org #-Department:

HHS Grad - Undergrad Programs - 13407

Job Open Date:


For Best Consideration Date:


Open Until Filled:




Type of Appointment:


Number of Months per Year:




Percentage Of Time:


Key Responsibility:

Provides support for effective use of instructional technology and other related software.

Essential Tasks:

  • Face-to-face consults, email, Zoom, and phone interactions with faculty, adjuncts, and TA/GAs.
  • Class presentations for students: introduction and use of software/apps.
  • New faculty/graduate student orientation/training to Canvas and other popular apps.
  • HHS Tech Showcase: organized showcase of new tools and techniques for HHS faculty, students, and staff.

Percentage Of Time:


Key Responsibility:

Maintains currency on the range of instructional technology solutions available in the various technology units on campus.

Essential Tasks:

  • Attends a variety of TLC sessions.
  • Attends ITS sessions as offered, including video streaming meetings, online teaching best practices.

Percentage Of Time:


Key Responsibility:

Produces materials (particularly multimedia) and develops documentation where appropriate.

Essential Tasks:

  • Development and maintenance of Instructional technology webpage (, including updating documentation.

Percentage Of Time:


Key Responsibility:

Identifies, evaluates, and tests existing and candidate hardware and software and updates.

Essential Tasks:

  • Consults with faculty and others regarding adoption of new software, including evaluating efficacy and legal elements of adoption.
  • ADA accessibility principles and methods incorporated into HHS website.

Physical Effort:

Vision-Skilled Trades - F, Reading - F, Writing - F, Hearing - F, Talking - F, Standing - F, Sitting - F, Walking - F

Work Environment:





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Job No:
Posted: 6/2/2021
Application Due: 8/31/2021
Work Type: Full Time