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Business Analyst

Employer
Illinois State University
Location
Normal, Illinois

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Institutional & Business Affairs, Business & Financial Management, Technology, Analysts & Programming
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Job Details

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Job No: 511445
Work Type: On Campus
Location: Normal, Illinois

Title: Business Analyst

Employee Classification: Business/Administrative Associate

Department: Career Services

Campus Location: Normal, IL

General Summary

The Business Analyst provides guidance and direction to the department and serves as a liaison with campus data partners to deliver Career Services information in alignment with Division of Student Affairs and University goals. This position designs, runs, and maintains departmental reports for the Career Services Leadership Team, staff, and internal (campus) and external constituents; conducts testing and system validation to troubleshoot issues related to data management and systems; identifies and implements process improvements in relation to data practices; and recommends ways to strengthen quality of data.

The Business Analyst is responsible for coordinating the integration of information technologies with Career Services job search, employer outreach, and career advising services; serves as application administrator for all Career Services software (currently Symplicity/Hire-A-Redbird, InterviewStream, FOCUS 2); develops, implements, and maintains a Career Services plan for use of various applications and systems; assesses Director, Career Services, Leadership Team, and functional staff needs and develops appropriate training, documentation, and job aides; provides leadership to staff in using technology in presentations and programs; and analyzes challenges and develops technical solutions.

Required Qualifications
  1. Bachelor's or equivalent degree in Information Technology, Business Administration, Operations Management, Communication, Mathematics/Statistics, Marketing Analytics, or related field.
  2. Three years of professional level work experience in business analysis or technology.
  3. Experience with or awareness of business transformation and business process redesign to support system modernization.
  4. Thorough understanding of how to interpret customer business needs and translate them into application and operational requirements.
  5. Demonstrated ability to document processes and prepare accurate reports.
  6. Demonstrated experience providing strong professional customer service to achieve excellence in providing stakeholders with quality and reliable data.
  7. Ability to analyze and synthesize large amounts of detailed information, quickly understand complex issues, and break information down into smaller, more manageable pieces.
Desired Qualifications
  1. Master’s degree
  2. Experience in maintaining, supporting, and troubleshooting computer systems
  3. Demonstrated knowledge in the area of integrating multiple information technologies with delivery of services
  4. Experience in a higher education environment
  5. Experience in project management
Work Hours

Core Hours: 8:00am-4:30pm Monday through Friday

Functional Expectations

Must be able to complete the following with or without a reasonable accommodation:
1. Effectively communicate on a daily basis.
2. Move about in various locations across campus as needed to complete day-to-day work.

Proposed Starting Date

July 2021

Salary Rate / Pay Rate

Commensurate with qualifications and experience, combined with an excellent benefits package

Required Applicant Documents

Cover Letter
Reference List

PLEASE NOTE: These documents are required to be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Optional Applicant Documents

Transcripts - See Special Instructions to Applicants for additional options
Certification of Retirement Annuity

PLEASE NOTE: These documents may be submitted online in order to complete the application process. Please have these documents ready prior to clicking on "Apply"

Special Instructions for Applicants

Please fully complete the entire application including, but not limited to, the education and work experience portions. Please list all education and all jobs you have had. Do not leave gaps in employment. You must list all duties you performed in the job duties section (Phrases such as "See Resume" are not acceptable). Failure to follow any of these instructions may constitute an incomplete application. Incomplete applications will not be considered.

College or university transcripts (may be unofficial) must be submitted prior to the application deadline in order to receive full consideration. Transcripts can either be uploaded with your application or submitted via the options listed below.

In order to be eligible for Veteran's Preference points on the exam, a copy of your DD-214 must be submitted prior to the application deadline.

Transcripts and/or DD-214 paperwork may be faxed or mailed to Human Resources by the application deadline:

Fax: 309.438.0011, Attn: Kira Shelton
Address: Illinois State University
Human Resources
Campus Box 1300
Normal, IL 61790-1300

The Civil Service examination for this classification is based on your application materials. No participation other than submission of applicant materials is required from applicants that qualify to take the exam. If you meet the minimum required qualifications for this position, you will receive a score calculated based on your education and experience, and your name will be placed on the active employment register by exam score. After the application deadline, the names within the top three scores will be referred to the department for interview. The active register for this classification will be voided when the position is filled.

Contact Information for Applicants

Kira Shelton
Human Resources
[email protected]
(309) 438-2120

Important Information for Applicants

If this position is Security Sensitive or if you are subject to a criminal background investigation based on University policy, employment is contingent upon you passing a satisfactory criminal background investigation. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources.

Illinois State University is an Equal Opportunity/Affirmative Action Employer.

If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at (309) 438-3383. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence.

If you are having difficulty accessing the system, please call Human Resources at (309) 438-8311.

Application Opened: 05/28/2021 01:45 PM CST
Application Closes: 06/29/2021 11:55 PM CST


Organization

About

Founded in 1857, Illinois State University was the first public university in the state and is one of the Midwest’s oldest institutions of higher education. It is a coeducational, residential university. Its 34 academic departments in six colleges offer 77 undergraduate programs in more than 160 fields of study. The Graduate School coordinates 41 master’s, nine specialist, and ten doctoral programs.

The 1,110 acre campus includes more than 60 major buildings with state-of-the-art technology, and Watterson Towers is one of the most unique structures, as this residence hall is the tallest building between Chicago and St. Louis. Other major facilities include a Center for the Performing Arts, a 360-acre farm, Bone Student Center and Braden Auditorium, a University Planetarium, Redbird Arena, and Hancock Stadium. From meeting facilities to cultural opportunities through the arts, and excitement of numerous sporting events each year, ISU is a vital part of the Bloomington-Normal community.

Vision

Illinois State University, a first-choice public university, will be increasingly recognized as a national leader for educating high-achieving, motivated students who seek an individualized and transformative experience at an institution that:

  • Offers premier undergraduate and graduate programs that integrate traditional knowledge and methods with emerging ideas and innovations
  • Generates knowledge through high-quality research, scholarship, and creative activities
  • Supports student learning and development inside and outside of the classroom
  • Serves the region, state, nation, and world through its commitments to responsible stewardship, meaningful civic engagement, cultural enrichment, and the development of global citizens

Mission

We at Illinois State University work as a diverse community of scholars with a commitment to fostering a small-college atmosphere with large-university opportunities. We promote the highest academic standards in our teaching, scholarship, public service and the connections we build among them. We devote all of our resources and energies to creating the most supportive and productive community possible to serve the citizens of Illinois and beyond.

Values

Pursuit of Learning and Scholarship

Illinois State University works with students as partners in their educational development inside and outside of the classroom so that students come to appreciate learning as an active and lifelong process. The University contributes new knowledge through research, scholarship, and creative activities in which all students, faculty, and staff are encouraged to participate. Faculty members embrace a balanced teacher–scholar model that values their contributions as teachers (facilitators of learning) and scholars (creators and discoverers of knowledge and information). 

Individualized Attention

Illinois State University provides a supportive environment that places all learners at the center of teaching and scholarship. Innovative curricular and cocurricular programs, strong student-faculty-staff connections, and superior student services focus on each student as an individual. The University fosters academic and personal growth, recognizes unique educational aspirations, and acknowledges that each faculty and staff member is integral to student success.

Diversity

Illinois State University affirms and encourages community and a respect for differences by fostering an inclusive environment characterized by cultural understanding, ethical behavior, and social justice. The University supports a diverse faculty and staff who mentor a diverse student population. The University endeavors to provide opportunities for all students, staff, and faculty to participate in a global society.

Integrity

Illinois State University promotes an environment defined by the highest ethical standards. Leadership of the University is characterized by stability, adherence to shared values, collaborative decision making, and accountable stewardship of all university resources. Members of the University community work collaboratively through shared governance to ensure the success of the University and are dedicated to making ongoing improvements, always enhancing their contribution to Illinois State University and building on prior accomplishments. Teaching and learning, including research and creative activities, are conducted at the highest level of academic quality and integrity.

Civic Engagement

Illinois State University prepares students to be informed and engaged global citizens who will promote and further the goals of society. The University promotes active learning experiences through which students will gain an awareness and understanding of civic engagement as a lifelong responsibility. The University partners with business, industry, government, and educational entities providing leadership in local, statewide, national, and international initiatives; expanding service and outreach; and enhancing financial support for instructional, scholarly, and service activities.

Illinois State University is an Equal Opportunity/Affirmative Action Employer​.

Find Us
Website:
Location
Normal
Illinois
61790
United States
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