Applications Developer 4

Case Western Reserve University
Case Main Campus
Closing date
Oct 21, 2021

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Administrative Jobs
Technology, Analysts & Programming, Web, Mobile & Application Development

Job Details

Job Title: Applications Developer 4
Location: Case Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 8877

Working under general direction, design flexible application frameworks. Analyze and improve performance of software programs and analyze requirements for data exchanges between application software and other CWRU systems; determine viable alternatives; make recommendations; and design, specify, obtain consensus, and implement solutions. Provide technical directives and support in all matters related to the architecture, development, and maintenance of all School of Medicine Microsoft SQL database applications. Act as the technical lead on web development projects and work closely with end users to perform needs analysis, solutions conceptualization, project planning and end-user training. Work closely with system administrator(s) for each project.


    Provide web-based application development, maintenance and support for web-based applications using .NET MVC/Core, SQL Server, JQuery, Web API, Azure DevOps and Amazon Web Services. Design, implementation, management and support of school-wide and university-wide, multi-user applications. Provide technical support for software applications including analyzing, troubleshooting and resolving complex problems. Work to accommodate the audience and the application’s functional requirements during the design development phase to appropriately address navigation, security, site legibility and other usability needs. Test and debug applications in conjunction with business analysts and customers. Create test plans, data cleaning procedures and scripts. Ensure IT security of all created/deployed applications. Develop plans to transition data and applications based on the current technology trends to provide a more cost effective, flexible, and user-friendly environment consistent with business objectives. (40%)
  1. Diagnose and correct problems with software programs. Identify alternatives for establishing systems and data interfaces and converting legacy systems to new technologies. Analyze data requirements, identify data sources, diagrams data flow and data relationships. Provide support for the logical design of the application’s databases from customer requirements. Design database specifications, define file/table structures, analyze system interface requirements, and create integration and migration plans. Provide data management and data analysis support to faculty, staff and students by generating queries, views, stored procedures, reports, etc. This includes providing training on the use of supported systems. Document programs written or modified according to division standards. (40%)
  2. Evaluate software and consistently update technical competencies and learn new programming skills. Provide recommendations to supervisor and other leadership in selecting or developing appropriate software development tools. Monitor performance of all applications and work closely with system owners on a daily basis. (15%)

    Perform other duties as assigned. (5%)

Department: Continuous contact with team members within the department for application development as a team participant or a team leader working on any current or new application requirements.

University: Frequent contact with faculty, staff and students throughout the School of Medicine, although primarily in Medical Education for end-user training, resolving technical, and information gathering for a new programming requests. Regular contact with various individuals in other schools for end-user training, and resolving technical.

External: Occasional contact with faculty and staff of affiliated hospitals for end-user training and resolving technical issues. Occasional contact with technology vendors for technical solutions or seeking support.

Students: Frequent contact with medical students and occasional contact with students in various Master’s degree programs throughout the School of Medicine for end-user training and resolving technical issues.


Generally directs the work of junior application developers, business systems analysts and/or contractors.


Experience: 7 to 10 years of progressive experience.

Eduction: Bachelor’s degree in computer science, information technology, or related field.


    Mastery of principles and methods of systems analysis, including business process and entity relationship analysis tools and methods.Mastery of .NET MVC/Core, SQL Server, JQuery, Web API, Azure DevOps and Amazon Web Services.Mastery of applicable business area(s) and related regulations, policies, and procedures.Mastery of systems design principles, methodologies, and tools, including those applicable to web-based environments.Mastery of database theory, design rules and development practices, including data modeling, data flow and entity relationship analysis.Mastery of principles and practices of sound business communications with the ability to communicate complex material in ways customers can understand.Mastery of technical project management support for technical cross-functional projects and is assigned to projects of significant scope, complexity, size, impact, budget and/or project team size. Projects are diverse in nature and have significant impact on the organization. Strong experience with developing complex user interfaces.Experience with Agile methodology and ability to act as a scrum master.Excellent mentorship, leadership, managerial, and facilitation skills.Excellent interpersonal skills, conflict resolution, and negotiating skills.Excellent English oral and written communication skills, with the ability to communicate effectively and engage with a diverse user base having varied levels of technical proficiencies. Ability to interact with colleagues, supervisors and customers face to face. Ability to look at situations from multiple perspectives, break problems into component parts, and look for underlying causes and think through the consequences of different courses of action. Ability to identify distinct types of problems along with the creation of workable solutions. Requires the identification and analysis of problems, evaluation of alternatives, and provision of solutions Ability to respond to difficult, stressful, or sensitive interpersonal situations in ways that reduce or minimize potential conflict and maintain good working relationships among internal and external customers. The ability to recognize awkward or potentially embarrassing situations that sometimes arises. Always aware of tone and careful choice of words, while at the same time ensuring that the intended message is clear, polite and readily understood. Consistently models high standards of honesty, integrity, trust, openness and respect for the individual. Must have the ability to use discretion and good judgment on sensitive and important matters. Embraces diversity. Experience working with diverse populations and willingness to support a community commitment to diversity, equity and inclusion.Ability to recognize the importance of certain tasks and responsibilities and the ability to prioritize to ensure that deadlines are met.Ability to be flexible in order to meet the constant changing scope and needs of the department, division and customers being served. Ability to work in a face-paced environment while managing multiple projects. Ability to optimize the use of time and resources to achieve the desired results; effectively plans and organizes work to minimize crises; prioritizes appropriately. Ability to understand organizational change in light of internal and external trends, influences, and future technology. Ability to work with technologies for which little or no documentation or precedence exists. Commitment to self-motivated lifelong learning. Keep technical competencies updated and learn new programming skills.Ability to meet consistent attendance.

Professional office setting. There are periods of stressful times especially during project deadlines. Travel between various locations on campus may be required. The position requires typing on a computer keyboard and using a computer mouse and a printer. The employee may be required to attend meetings/functions outside normal working hours. The employee may be required to carry a cell phone, during and after their normal work hours, including weekends to attend to after-hours emergencies.

Diversity Statement

In employment, as in education, Case Western Reserve University is committed to Equal Opportunity and Diversity. Women, veterans, members of underrepresented minority groups, and individuals with disabilities are encouraged to apply.


Reasonable Accommodations

Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at 216-368-3066 to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.



Working at Case Western Reserve University

Case Western Reserve University is among the nation's leading research institutions. Founded in 1826 and shaped by the unique merger of the Case Institute of Technology and Western Reserve University, Case Western Reserve is distinguished by its strengths in educationresearch, service and experiential learning. Located in Cleveland's University Circle, we offer nationally recognized programs in the arts and sciencesdental medicineengineeringlawmanagementmedicinenursing and social sciences.

Student enrollment exceeds 9,800 students, forty percent of whom are undergraduatesFacultyand students hail from more than 90 countries, with academic interests that reach every region of the world. Case Western Reserve, with the support of individuals, corporations and foundations, aids nearly 100 designated research centers.

As a service-oriented institution dedicated to civic leadership, Case Western Reserve seeks individually and collectively to prepare our students to improve the human condition and to direct the benefits of discovery toward a better society. This effort is not limited to the university's classrooms, laboratories, librariesresidence halls and athletic fields, but includes partnerships with many other institutions. We build these partnerships believing that our ability to improve the human condition should begin in our own community.

Case Western Reserve University remains Ohio's top-ranked school among the nation's premier national universities, as ranked by U.S. News & World Report and is the only Ohio institution ranked in the top 50 nationally. We promote a culture of inquiry marked by rigor, creativity, curiosity, innovation, respect, sensitivity and open communication of ideas.

The university supports interdisciplinary partnerships in education and research with numerous faculty holding joint appointments in more than one Case Western Reserve school or department, as well as at neighboring institutions. These relationships launched many of the unique pairings of science, business and liberal arts into the centers and programs that enhance the undergraduate and graduate experience at the university. Our dual degree programs enrich the educational experience for those students who choose to balance the technical requirements of engineering or the sciences with a strong interest in the humanities.

With more than $375 million in research funding annually, the university attracts outstanding undergraduate and graduate students along with renowned faculty whose research has made significant contributions to the way we live and work. Case Western Reserve counts 15 Nobel laureates among our alumni and current and former faculty, including the first American scientist to ever receive the prize.

Our students' experiences in cultural institutions, clinics, social service agencies and industry are not viewed as “extra-curricular,” but create the learning experience that defines a Case Western Reserve education. The university's service programs in the Cleveland Municipal School District have impacted more than 145,000 students with more than 43 signature programs. The university has launched more than 580 community partnerships on the local, national and international levels. Annually the university sponsors Case for Community Day, an event where hundreds of Case Western Reserve employees and students lend their time and talent to targeted community development projects in the Greater Cleveland area.

Our alumni number more than 110,000 and constitute a “who's who” of every profession. Alumni represent one of the university's strongest resources, playing a vital role in campus life through their work as advisors, mentors, friends and advocates.

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