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Program Coordinator - The Graduate School - English for International Students Program

Employer
Duke University
Location
Dean Grad Studen Affairs

Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

POSITION SUMMARY:

The English for International Students (EIS) program coordinator is an important member of the EIS team who will work closely with the EIS assistant dean/director in both administrative and academic capacities. This individual will provide basic office support, create and update a variety of databases and reports, and assist with outreach to people and programs across campus. The program coordinator will also manage and oversee all aspects of placement testing for new students and teach one EIS course per semester. A list of more detailed responsibilities for this position is provided below.

DUTIES & WORK PERFORMED:

Office Support and Administration

  • Assist assistant dean/director in making operational and programmatic decisions that have a significant impact on the successful achievement of EIS strategies and objectives; develop, coordinate and advise instructors regarding policy in designated areas of EIS operations.
  • Plan, coordinate and administer activities of assigned aspects of EIS operations to include developing and implementing procedures, processes, services and systems.
  • Monitor telephone inquiries, direct calls and walk-in visitors to appropriate parties; manage assistant dean/director’s appointment calendar, schedule meetings, reserve space, and coordinate catering services as needed.
  • Manage office equipment, purchases from Buy@Duke and other office inventory as needed.
  • Coordinate all aspects of and oversee administration of placement testing.

Budget Administration

  • Manage all programming and administrative operating budgets using relevant Duke financial systems and internal databases for the EIS unit.
  • Monitor and analyze budgets, including expenditure and variance projections, and review monthly financial and operational reports for accuracy. Prepare budgets; monitor, verify and reconcile expenditure of budgeted funds as appropriate.
  • Provide business support including budgets, bills and payments, procurement card oversight and travel reimbursement for program events and academic activities; develop new ideas and processes for efficiently supporting EIS activities.

Data management

  • Monitor and evaluate program administrative effectiveness using qualitative and quantitative research techniques; investigate trends, and recommend and implement modifications to improve effectiveness of program operations. Prepare yearly program annual report and assessment of administrative effort.
  • Research, develop, and maintain databases of students tested, placement results, and course-completion status. In consultation with campus colleagues, identify and implement best practices to maximize efficiency.
  • Compile, analyze, and communicate information in support of program activities.
  • Generate reports for EIS, the Graduate School, and individual departments/programs.
  • Collect and compile end-of-semester grade reports. Communicate student progress to individual departments/programs.
  • Assist with development and implementation of appropriate information systems in support of program activities.

Communication/outreach

  • Serve as primary office contact of students, departments, and staff.
  • Serve as liaison with other programs, offices, and departments at Duke, including coordinating and developing programmatic collaborations.
  • Communicate placement results, class schedules, and course requirements. Collate and send end-of-semester grade reports. Create and submit online course schedule to Registrar.

Instruction

  • Teach one EIS course per semester. Propose and develop new courses, collaborate closely with other instructors, and be responsible for all aspects of teaching (e.g., course preparation, instruction, conferencing, feedback/grading). Responsible for all aspects of course evaluation and revisions.

Perform other related duties incidental to the work described herein.

Minimum Qualifications

EDUCATION: Bachelor’s degree. Master’s degree in TESOL, applied linguistics, or a closely related field highly preferred.

EXPERIENCE & SKILLS:

  • Work requires one year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.
  • A combination of three years of teaching and administrative experience in a university-based ESL program highly preferred.
  • Broad knowledge of higher education and specific knowledge of issues related to graduate-student education are highly desired.
  • Demonstrated communication skills (written and verbal). Familiarity with student databases and excellent computer skills.
  • Superior organizational and management skills. Ability to organize one’s work well and to manage distractions and multiple demands.
  • Proven ability to work independently.
  • Demonstrated competence in working with diverse-student populations.
  • Excellent interpersonal skills, including the ability to work cooperatively and collegially in a team-oriented office.

OR ANY OTHER EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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