Access Services Specialist, Robert Crown Law Library
School of Law, Stanford, California, United States

Schedule: Full-time
Job Code: 4456
Employee Status: Regular
Grade: J
Requisition ID: 89565

(Multi-Position Posting)

Stanford Law School, on the campus of one of the world's leading research universities, offers unmatched opportunities. We are known for our collegial culture, intimate and egalitarian. In this close-knit community, collaboration and the open exchange of ideas are essential to life and learning. Students, faculty, staff, alumni — all support and inspire each other to explore, excel and contribute to the world through law. At SLS, we are driven by a passion for new ideas and a commitment to transformative solutions. The Robert Crown Law Library, primarily serving Stanford Law School, seeks an Access Services Specialist who will provide excellent library services to the Law School and to the greater Stanford Community.

Diversity, equity, and inclusion are core values of the Robert Crown Law Library. We work to build and sustain an equitable and inclusive work and learning environment for all members of the community. Diversity enriches the library team through inclusion of a broad range of experiences and engagement with the world, helping the library identify challenges and implement solutions to the benefit of our research mission and our entire law school and university community.

Why Stanford is for YOU:

Imagine a world without search engines or social platforms. Consider lives saved through first-ever organ transplants and research to cure illnesses. Stanford University has revolutionized the way we live and enrich the world. Supporting this mission is our diverse and dedicated 17,000 staff. We seek talent driven t o impact the future of our legacy. Our culture and unique perks empower you with:

• Freedom to grow. We offer career development programs, tuition reimbursement, or audit a course. Join a TedTalk, film screening, or listen to a renowned author or global leader speak.
• A caring culture. We provide superb retirement plans, generous time-off, and family care resources.
• A healthier you. Climb our rock wall, or choose from hundreds of health or fitness classes at our world-class exercise facilities. We also provide excellent health care benefits.
• Discovery and fun. Stroll through historic sculptures, trails, and museums.
• Enviable resources. Enjoy free commuter programs, ridesharing incentives, discounts and more!

JOB PURPOSE:

Working under the supervision of the User Experience Librarian, Access Services Specialists are responsible for staffing the Circulation Desk and providing a wide range of library services. Additionally, they monitor access points, enforce library policies, monitor library study-space and provide delivery services. The Access Services team collaborates on a range of projects such as reserves processing, scanning and delivery of library material, creating documentation, and other duties as assigned. If you have excellent customer service skills and the ability to excel in a fast-paced environment, this position may be the right career opportunity for you.

CORE DUTIES*:

Circulation and Access Services Duties (100%)

COURSE RESERVES

• Either completes specific tasks related to quarterly reserves processing or supervises completion of those tasks, including maintaining spreadsheet of reserves requests, gathering of course reserve materials, creating course reserve records, physical processing of individual reserve items, and arranging the course reserve cabinets.
• Conducts regular maintenance of course reserve cabinets.
• Co-ordinates the de-reserving operation at the end of quarter, completing specific tasks as required.

CIRCULATION SUPPORT

• Staffing service points including the Circulation Desk and providing courteous service to users, including performing routine circulation functions, answering user inquiries, enforcing library policies, and paging material from locked stacks and microfilm collections, as needed.
• Monitors and responds professionally to the circulation and ILL/document delivery ticketing queues via LibAnswers.
• Performs stacks maintenance duties.
• May be responsible for opening and closing activities.
• May assist in day-to-day management of student staff to oversee project progress and maintain adequate circulation desk staffing.
• Collects and maintains library statistics; may produce reports for management.
• Documents work via written guides and spreadsheets.
• Confers with User Experience Librarian to revise procedures, streamline for effectiveness, and proposes enhancements.
• Performs library and building walkthroughs.
• Follows developments in emerging technologies and works with Access Services team members to propose new or updated services.
• Restocks, maintains, and facilitates ordering of supplies for students.
• May supervise student assistants.

DOCUMENT DELIVERY

• Assists with filling interlibrary loan requests, including searching via SearchWorks, OCLC WorldCat, and other systems.
• Performs scanning and delivery services for law school users, law faculty, law journals, and library staff.
• Coordinates with other Stanford University Libraries to pull and deliver requested material to law school faculty and law library staff.
• Assists users in locating and accessing both print and digital materials.
• Supports digitization projects, which may include scanning, editing images, and technical troubleshooting.

* Other duties may also be assigned

MINIMUM REQUIREMENTS:

Education & Experience:

Two-year college degree plus three or more years of experience in an academic library, or a combination of education and relevant experience.

Knowledge, Skills and Abilities:

• Demonstrated interpersonal and organizational skills.
• Ability to understand, communicate, and enforce library policy with courtesy and professionalism.
• Ability to apply judgment in choosing procedures and evaluating alternatives.
• Ability to learn library operational skills.
• Basic leadership skills.
• Computing and word processing skills, including the ability to create, format, and edit spreadsheets and word documents.
• Strong written and verbal communication skills.
• Ability to take initiative and work independently as well as with a team.

PHYSICAL REQUIREMENTS*:

• Constantly sit, perform desk-based computer tasks.
• Frequently twist/bend/stoop/squat, grasp lightly/fine manipulation, grasp forcefully, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds.
• Occasionally stand/walk, reach/work above shoulders, writing by hand.
• Rarely use a telephone, kneel/crawl, climb (ladders, scaffolds, or other), operate hand controls.
• Must be able to push and maneuver a fully-loaded cart weighing up to 650 pounds that requires an initial push force up to 70 pounds.

* Consistent with its obligations under the law, the University will provide reasonable accommodation to any employee with a disability who requires an accommodation to perform the essential functions of the job.

WORKING CONDITIONS:

• Tentative work schedule is Sunday-Thursday, 8am-5pm OR Tuesday-Saturday, 8am-5pm.
• Work schedule to be determined. May work evenings, weekends, and holidays.
• Hours are subject to change.
• May work in confined spaces and at heights 4-10 feet; be exposed to dust and mold.

WORK STANDARDS:

• Interpersonal Skills: Demonstrates the ability to work well with Stanford colleagues, library users, and external organizations.
• Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.
• Promote Culture of Diversity, Equity, and Inclusion: Demonstrates sensitivity in working with individuals with diverse backgrounds and identities and a commitment to building and sustaining an inclusive and equitable working and learning environment for the SLS community.
• Subject to and expected to comply with all applicable University policies and procedures, including but not limited to the personnel policies and other policies found in the University's Administrative Guide, http://adminguide.stanford.edu.

To be considered, please submit your resume and a one-page cover letter along with your online application.

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.

Stanford Law School seeks to hire the best talent and to promote a safe and secure environment for all members of the university community and its property. To that end, new staff hires must successfully pass a background check prior to starting work at Stanford University.


To be considered for this position please visit our web site and apply on line at the following link: stanfordcareers.stanford.edu

Stanford is an equal opportunity employer and all qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.







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