SOMA - Credentialing Specialist

A.T. Still University
Mesa, AZ

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Employment Type
Full Time
Institution Type
Four-Year Institution

Job Details

A.T. Still University's School of Osteopathic Medicine in Arizona (ATSU-SOMA) invites applications for a non-exempt Credentialing Specialist on the Mesa, Arizona campus, who ensures SOMA medical faculty and preceptor members maintain current credentials and licenses to work legally in their field or specialty. The specialist monitors upcoming renewal dates and works with medical staff to advise them of the required steps to maintain their credentials. They review information on potential new employees to make sure all required licenses and credentials are current before hiring. They manage the electronic database for the data in confidentially and securely in accordance with federal, state and local regulations. In addition, they will be responsible for running reports and analysis as requested.

This position is eligible to telecommute one day per week upon successful completion of probationary period.

Major Job Duties:
  • Efficiently performs Primary Source credentialing verification for SOMA faculty and all providers that educate ATSU medical students by collecting board certifications or residency completion verification (for board eligibility), state licensure, malpractice insurance, and CV. As well as completing and submitting individual and group applications for new faculty and preceptors for ATSU-SOMA new CHC partner locations and re-credentialing applications.

  • Prepare reports for the Deans review and approval for preceptors with a board action.

  • Responsible for gathering and verifying highly confidential and sensitive provider credentials consistent with The Commission of Osteopathic College Accreditation (COCA) standards.

  • Collects and verifies (Federal Tort Claims Act) FTCA malpractice coverage verification annually for each ATSU-SOMA CHC partner sites.

  • Processes appropriate queries for expired licensure, or any appropriate regulatory credentialing requirement and maintains documentation in the database.Ensures that all credentialing files are current and complete pursuant to expiration date of medical licenses, board certification, professional liability insurance coverage, and other pertinent information per The Commission of Osteopathic College Accreditation (COCA) standards.

  • Notifies and assists preceptors in renewing expired credentials such as licensure, board certifications, and malpractice insurance as required by The Commission of Osteopathic College Accreditation (COCA) standards while ensuring that all credentials are always current.

  • Monitors collection of all information received; followed up on missing items and/or incomplete forms, submit follow up requests for verifications as needed.

  • Identifies and monitors preceptor sanctions on licensure.

  • Identifies issues that require additional investigation and evaluation, validates discrepancies, and ensures appropriate follow up. This process often requires a meticulous timely and conscientious effort to ensure resolution.

  • Advises Assistant Dean of questionable information received, and any issues identified during the processes.

  • Creates and manages provider back up files in the G:drive.

  • Maintains appropriate communication with Assistant Dean, Operations Director, RDMEs, RECs, CECs, Renee McBride (for affiliation agreements) to complete credentialing process for all student rotations and SOMA faculty.

  • Maintains appropriate communication with Associate Dean to review and analyze applications for initial credentialing and recredentialing, assessing completeness of information and qualifications to established standards.

  • Maintains appropriate communication with RDMEs, RECs, and CECs regarding any issues with credentialing for student rotations.

  • Looks over student rotation grids daily to find providers that need to be credentialed. Includes detailed documentation on grids and in eValue for due diligence requirement.

  • Communicates with Federation of State Medical Boards, American Board of Medical Specialties, and the American Osteopathic Association with any discrepancies.

  • Manages [email protected] email.

  • Manages AOA Board Profile Check Register to keep track of balance on AOA Physician Profile account.

  • Provides email communication with providers for completion of adjunct clinical faculty applications and/or requests for missing or updated credentialing documents.

  • Responsible for completing reports to find “CORE” preceptors used 3 or more times to send adjunct clinical faculty applications on a quarterly basis.

  • Responsible for completing reports to find expired adjunct clinical faculty rankings and send renewal letters.

  • Responsible for completing data reports for various basic configurations of data such as provider profiles, pending provider lists, and expired credentials.

  • Responsible for completing all preceptor work verifications.

  • Obtain and supply information to correctly all bill services.

  • Update Primary Source Application on an ongoing basis as required.

  • Assists Director of Operations with credentialing of new faculty members and entering information into database.

  • Document in detail into all digital platforms needed when any exceptions to processes occur for specific preceptor situations as they arise.

  • 2 year college certificate or equivalent required.
  • 2 to 3 years credentialing experience with CPCS (Certified Provider Credentialing Specialist) certification preferable or working toward certification.
  • Must have experience with Microsoft Office Suite, innovative data management platforms.
  • Prior credentialing experience and knowledge of credentialing procedures, to include time lines for credentialing.
  • Strong verbal and written communication skills.
  • Strong detail-oriented organizational skills.
  • Skill in identifying and resolving problems.
  • Skill in creating, revising, and implementing verbal and written instructions.
  • Skill in establishing and maintaining effective working relationships with administration, management, faculty, staff, and providers.

ATSU offers a comprehensive benefits package including medical, dental, and vision coverages, among more. If eligible, employee-elected benefits would begin the first of the month following hire date.


A.T. Still University (ATSU) is the founding institution of osteopathic healthcare, established in 1892 by Andrew Taylor Still. As a leading health sciences university, ATSU is comprised of two campuses (Kirksville, Mo., and Mesa, Ariz.) on more than 200 acres with six prestigious schools. The culturally rich learning environments include residential and online healthcare related graduate degrees as well as community-based partnerships worldwide. ATSU has more than 1,300 employees dedicated to its not-for-profit mission and an average annual enrollment of over 3,100 students from 35 countries.

ATSU is renowned for its preeminence as a multidisciplinary healthcare educator. The University is focused on integrating the founding tenets of osteopathic medicine and the advancing knowledge of today's science. ATSU continually earns distinctions as the graduate health sciences university with best-in-class curriculum and a community outreach mission to serve the underserved. The University has a rich history of leadership in both healthcare education and correlated research.

ATSU instills within students the compassion, experience and knowledge required to address the whole person and shape healthcare in communities where needs are greatest. Inspired to influence whole person healthcare, ATSU graduates contribute to the future of integrated care while also leading with a selfless passion in the communities they serve.

Find Us
5850 E. Still Circle
United States

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