ASSISTANT DIRECTOR, ALUMNI COMMUNICATION (ANNUAL GIVING OFFICER)

Employer
Duke University
Location
ALUMNI RELATIONS
Closing date
Oct 22, 2021

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Administrative Jobs
Academic Affairs, International Programs, Institutional & Business Affairs, Alumni Relations & Development, Communications & Marketing

Job Details

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America’s leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

The Assistant Director, Alumni Communication manages and implements alumni communication activities that showcase the value and importance of alumni engagement and philanthropic support of the Fuqua School of Business. The Assistant Director, Alumni Communication reports to the Director of Communications and Donor Relations and collaborates with the Development and Alumni Relations (DAR) team and other Fuqua and Duke University departments on overall strategy, initiatives and events.

Job Duties
• Develop a multi-channel communication strategy to reach a variety of audiences, including alumni, students, donors, and parents, to build awareness about the value and benefit of their lifelong engagement with Fuqua and the strength of the Fuqua alumni network and brand.
• Use metrics and outcomes research to ascertain trends in market segmentation, messaging, and channels, and to support future channel and messaging decisions.
• In collaboration with the Alumni Relations team, create communication that illustrates opportunities for participation in activities such as signature events, reunions, lifelong learning, and regional events, and effectively educates alumni in various constituencies and segments about programs, services, and opportunities to engage as volunteers and donors.
• Ensure consistency in messaging, content, and tone across various communication channels and for multiple objectives, including alumni engagement, fundraising, donor relations, and volunteer engagement and stewardship.
• Lead communication efforts for Fuqua’s reunion program in collaboration with Fuqua’s reunion team, including social media strategies, fundraising communication, and messaging to encourage attendance.
• Advise on best practices for using various channels to communicate with students and alumni, such as social media, group chats, web sites, video, direct mail, and email.
• Manage the Fuqua Development and Alumni Relations social media presence, suggesting appropriate platforms and cadence for particular messages, creating content that amplifies Fuqua’s development and alumni relations messaging, and increasing the number of followers.
• Manage Fuqua’s alumni web presence, creating and organizing content, suggesting story ideas, and engaging Fuqua staff to continuously enhance the user experience.
• In consultation with director, guide communication program coordinator’s work activities and execution of communication tasks and tactics.
• Coordinate with Assistant Director for Annual Giving to create targeted communications to engage recent graduates in philanthropic support of the school from graduation to their five-year reunion.
• Consult to the Development and Alumni Relations team and the larger Fuqua community on promotion and marketing of events and important messages that are aimed at alumni, donors, and parents.
• Support development of Fuqua’s Duke-wide campaign communication to create messages that highlight Fuqua’s goals, fundraising needs, and case for support.
• Stay up to date on school news, faculty research, events, fundraising priorities, and alumni activities to incorporate into communications to constituents.
• Collaborate with the Fuqua’s marketing department, Development and Alumni Relations (DAR) staff, and Duke Alumni Engagement and Development.
• Attend and support Development and Alumni Relations events and programs as needed.

Qualifications
Edcuation

Bachelor’s degree strongly preferred.

Experience
• Five years’ work experience with increasing responsibility preferred but only requires one of experience in alumni affairs, public OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE relations, fund raising, sales and promotions, marketing, student activities or a related field in order to acquire skills necessary to administer and coordinate annual fund solicitations and other special fund raising activities. A bachelor's degree from Duke University may be substituted for the required year of experience since the familiarity with the University and contacts with current students and recent graduates would be directly relevant to the job.
• An understanding of institutional fundraising and experience in development, alumni relations, or higher education preferred.
• Successful project management experience, including meeting numerous deadlines and objectives and managing multiple concurrent projects with limited resources.
• Experience with various social media platforms and curiosity and flexibility to embrace new platforms as they come online.
• Refined written and oral communication and customer service skills.
• Experience and success in data-driven decision making.
• Experience and comfort in interacting with students, alumni and parents, including senior level executives.
• Excellent teamwork and collaboration skills.
• Excellent interpersonal skills, sound judgment, and experience handling confidential information.
• Willingness and ability to work on evenings or weekends as necessary.
• Strong work ethic in a fast-paced, results-oriented team environment.
• Proficiency with Microsoft Office products (Windows, Word, PowerPoint, and Excel) and willingness and ability to master proprietary database tools. Knowledge of Adobe Creative Suite a plus.
• Creativity, adaptability, diplomatic skills and sense of humor.
• Experience in higher education, alumni relations, or development preferred.
• Knowledge of The Fuqua School of Business and/or Duke University preferred.

Note: The above job description is not to be construed as a complete listing of assignments that may be given to any employee, nor are such assignments restricted to those precisely listed in this description.

Duke is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual's age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Duke aspires to create a community built on collaboration, innovation, creativity, and belonging. Our collective success depends on the robust exchange of ideas—an exchange that is best when the rich diversity of our perspectives, backgrounds, and experiences flourishes. To achieve this exchange, it is essential that all members of the community feel secure and welcome, that the contributions of all individuals are respected, and that all voices are heard. All members of our community have a responsibility to uphold these values.

Essential Physical Job Functions: Certain jobs at Duke University and Duke University Health System may include essentialjob functions that require specific physical and/or mental abilities. Additional information and provision for requests for reasonable accommodation will be provided by each hiring department.

Organization

Read our Diversity Profile History

Duke University was created in 1924 by James Buchanan Duke as a memorial to his father, Washington Duke. The Dukes, a Durham family that built a worldwide financial empire in the manufacture of tobacco products and developed electricity production in the Carolinas, long had been interested in Trinity College. Trinity traced its roots to 1838 in nearby Randolph County when local Methodist and Quaker communities opened Union Institute. The school, then named Trinity College, moved to Durham in 1892, where Benjamin Newton Duke served as a primary benefactor and link with the Duke family until his death in 1929. In December 1924, the provisions of indenture by Benjamin’s brother, James B. Duke, created the family philanthropic foundation, The Duke Endowment, which provided for the expansion of Trinity College into Duke University.Duke Campus

As a result of the Duke gift, Trinity underwent both physical and academic expansion. The original Durham campus became known as East Campus when it was rebuilt in stately Georgian architecture. West Campus, Gothic in style and dominated by the soaring 210-foot tower of Duke Chapel, opened in 1930. East Campus served as home of the Woman's College of Duke University until 1972, when the men's and women's undergraduate colleges merged. Both men and women undergraduates now enroll in either the Trinity College of Arts & Sciences or the Pratt School of Engineering. In 1995, East Campus became the home for all first-year students.

Duke maintains a historic affiliation with the United Methodist Church.

Home of the Blue Devils, Duke University has about 13,000 undergraduate and graduate students and a world-class faculty helping to expand the frontiers of knowledge. The university has a strong commitment to applying knowledge in service to society, both near its North Carolina campus and around the world.

Mission Statement

Duke Science"James B. Duke's founding Indenture of Duke University directed the members of the University to 'provide real leadership in the educational world' by choosing individuals of 'outstanding character, ability, and vision' to serve as its officers, trustees and faculty; by carefully selecting students of 'character, determination and application;' and by pursuing those areas of teaching and scholarship that would 'most help to develop our resources, increase our wisdom, and promote human happiness.'

“To these ends, the mission of Duke University is to provide a superior liberal education to undergraduate students, attending not only to their intellectual growth but also to their development as adults committed to high ethical standards and full participation as leaders in their communities; to prepare future members of the learned professions for lives of skilled and ethical service by providing excellent graduate and professional education; to advance the frontiers of knowledge and contribute boldly to the international community of scholarship; to promote an intellectual environment built on a commitment to free and open inquiry; to help those who suffer, cure disease, and promote health, through sophisticated medical research and thoughtful patient care; to provide wide ranging educational opportunities, on and beyond our campuses, for traditional students, active professionals and life-long learners using the power of information technologies; and to promote a deep appreciation for the range of human difference and potential, a sense of the obligations and rewards of citizenship, and a commitment to learning, freedom and truth.Duke Meeting

 “By pursuing these objectives with vision and integrity, Duke University seeks to engage the mind, elevate the spirit, and stimulate the best effort of all who are associated with the University; to contribute in diverse ways to the local community, the state, the nation and the world; and to attain and maintain a place of real leadership in all that we do.”

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