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Director, Research and Institutional Effectiveness

Mt. San Antonio College
Walnut, CA

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Administrative Jobs
Academic Affairs, Research Staff & Technicians, Institutional & Business Affairs, Institutional Research & Planning
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Job Details

Job Title::

Director, Research and Institutional Effectiveness

Position Number::



Research and Institutional Effectiveness

Job Category::


Time (Percent Time)::


Term (months/year)::

12 Months/Year

Current Work Schedule (days, hours)::

Monday - Friday, 8:00 a.m - 5:00 p.m.

Salary Range::

Range 19


Steps 1 - 6, $155,820.00 - $170,160.00 annually

Open Date::


Initial Screening Date::


Open Until Filled::


Application Procedure::

Complete application packets will be accepted until the position is filled.

Applicants must submit all of the following materials online at to be considered for this position:

1. A Mt. San Antonio College online application.
2. A cover letter describing how the applicant meets the required education and experience.
3. A detailed résumé that summarizes educational preparation and professional experience for the position.
4. College and/or university transcripts showing the awarded/conferred degree are required and must be submitted with the online application by all applicants, including current or former employees of the college, to demonstrate that the required educational qualifications are met. Unofficial transcripts are acceptable at the time of application; however, copies of diplomas are not accepted in lieu of transcripts.

Health & Welfare::

The College contributes an annual premium up to the family coverage amount for Kaiser Permanente $15 office visit medical, DeltaCare HMO dental, VSP vision and life insurance plans. Lifetime retirement benefits provided for eligible retirees.

The District participates in the Public Employees’ Retirement System (PERS), State Teachers’ Retirement System (STRS) retirement programs, and National Benefit Services.

*Note Salary and Health & Welfare Benefits are subject to change

Basic Function/Overview::

Under administrative direction of the Vice President of Instruction, plans, organizes, manages, and provides administrative direction and oversight for all functions and activities of the Research and Institutional Effectiveness Department, including institutional and faculty research, assessing the access, engagement, and success of diverse student populations, review, analysis, interpretation, and reporting of data and information used in assessing institutional effectiveness, strategic and institutional planning, and decision-making, and evaluating key performance indicators for College-wide quality improvement. Coordinates assigned activities with other College departments, officials, and outside agencies. Collaborates with the Vice President of Instruction to plan, organize, and support accreditation. Provides analytics supportive of the Strategic Plan, the Educational Master Plan, student learning outcomes, enrollment trends, accreditation, diversity, equity, and inclusion, and required internal and state/federal external reports.


Receives administrative direction from the Vice President of Instruction. Exercises general direction and supervision over assigned staff.


This is a Director classification, which leads, oversees, directs, and participates in all activities of the Research and Institutional Effectiveness Department. This class provides oversight for complex research and planning support to the Vice Presidents and the President/CEO. The incumbent is accountable for accomplishing department planning, goals, and objectives and for furthering District planning, goals and objectives within general policy guidelines. Successful performance requires knowledge of education policy, management practices, and College functions, and activities.

Essential Duties/Major Responsibilities::


1.Assumes management responsibility for all Research and Institutional Effectiveness Department programs, services, and activities; responsibility includes research, review, disaggregation, analysis, interpretation, projection, and reporting of a variety of data and information used in assessing institutional effectiveness, strategic and institutional planning and decision-making; responsibility also includes evaluating key performance indicators for College- wide quality and equity in improvement of instruction, student support, hiring and personnel, and administration;
2.Coordinates assigned research agendas from funded grant projects in collaboration with management; Ensures compliance with College, division, and departmental policies and procedures; ensures compliance with applicable laws and regulations;
3.Leads, supervises, plans, implements, and collaborates on the development of policy, procedures, and programs to assure unit goals and delivery systems are equitably meeting diverse student-learning needs and are in consonance with district goals and objectives.
4.Provides leadership in college-wide planning, assessment, accreditation and research activities to positively impact equitable outcomes of diverse students and overall institutional effectiveness. Promotes excellence through the integration of strategic planning, systematic institutional evaluation, disaggregation and assessment, and qualitative and quantitative data analysis and research to support college decision making.
5.Leads, plans, supervises, assesses, evaluates and integrates institutional research and integrated planning processes, development and measurement of performance outcomes, institutional and academic planning, and other indicators of institutional effectiveness.
6.Oversees the development and maintenance of up-to-date information databases to support demographic, enrollment management, strategic planning, special programs, and institutional performance research, processes, and decisions.
7.Responsible for all research and planning functions under their purview including program review and institutional research conducted on campus including those sanctioned under the Institutional Review Board.
8.Develops, directs, and coordinates the implementation of goals, objectives, policies, procedures, and work standards for the department; establishes, within College policy, appropriate budget, service, and staffing levels.
9.Selects, trains, , directs, and evaluates department personnel; evaluates and reviews work for acceptability and conformance with College-wide standards.
10.Oversees and participates in reviewing Student Learning Outcomes (SLO) and assessments; provides technical training to faculty on SLO development and assessment procedures and guidelines.
11.Conducts a variety of analytical and operational studies regarding College-wide and programmatic activities; prepares comprehensive technical records and reports, identifies alternatives, and makes recommendations.
12.Ensures mandated reports are submitted according to established timelines.
13.Performs other related duties as assigned.
14.Develops and oversees the college data warehouse for applied uses in planning, decision-making, research, development, institutional effectiveness, accountability review, and operational effectiveness.
15.Develops and prepares institutional planning documents; directs institutional research functions to support institutional studies, data management and institutional reporting.
16.Chairs, or serves as member of, college committees and task forces, chairs the Institutional Review Board (IRB), co-chairs the Institutional Effectiveness Committee (IEC), and advises President’s Advisory Council on related matters.
17.Monitors College information such as demographic data, IPEDS data, CCCCO Scorecard data, outcomes and assessment data.
18.Selects, adapts and applies appropriate quantitative and qualitative research design and statistical tools and techniques to all areas of study.
19.Advises, provides guidance, prepares and delivers presentations on issues pertaining to institutional effectiveness.
20.Serves as liaison to state and federal agencies and with statewide research organizations.

Other Duties::

Performs related duties as assigned.

Knowledge Of::

Knowledge of:

1.Knowledge of the vision, mission, and core values of the California Community College system including principles of practices for advancing diversity, equity and inclusion of its diverse student body.
2.Administrative principles and practices, including goal setting and program development, implementation, and evaluation.
3.Budget development, administrative practices, and organizational and management practices as applied to the analysis and evaluation of projects, programs, policies, procedures, and operational needs.
4.Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures.
5.Principles, practices, theories, and methods of research design, evaluation, collection and analysis, interpretation, and reporting of a variety of data and information used in assessing institutional effectiveness, strategic and institutional planning and decision-making, and evaluating key performance indicators for College-wide quality improvement.
6.Data collection information systems and statistical software; developing databases commonly used in research (MIS, IPEDS, National Student Clearinghouse).
7.Survey and statistical analysis instruments, techniques, and methodology.
8.Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to research and institutional effectiveness programs, projects, and operations.
9.Methods and techniques for the development of presentations, business correspondence, and information distribution; research and reporting methods, techniques, and procedures.
10.Accrediting Commission for Community and Junior Colleges (ACCJC) Accreditation Standards, college self-evaluation report processes, and California Community College Chancellor’s Office’s reporting metrics.
11.Modern office practices, methods, and computer equipment and applications.
12.Techniques for effectively representing the College in contacts with governmental agencies, community groups, and various business, professional, educational, regulatory, and legislative organizations.
13.Techniques for providing a high level of customer service by effectively dealing with the public, vendors, students, and College staff, including individuals of various ages, various socio-economic and ethnic groups.

Skills and Abilities::

Skills & Abilities to:

1.Develop and implement goals, objectives, policies, procedures, work standards, and internal controls for the department and assigned program areas.
2.Provide administrative and professional leadership and direction for the department and the College.
3.Prepare and administer large and complex budgets; allocate limited resources in a cost effective manner.
4.Interpret, apply, explain, and ensure compliance with applicable Federal, State, and local policies, procedures, laws, and regulations.
5.Plan, organize, direct, and coordinate the work of professional and technical personnel; delegate authority and responsibility.
6.Select, train, motivate, and evaluate the work of staff and train staff in work procedures.
7.Research, analyze, and evaluate new service delivery methods, procedures, and techniques.
8.Effectively administer a variety of research and institutional effectiveness programs, projects, and administrative activities.
9.Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
10.Establish and maintain a variety of filing, record keeping, and tracking systems.
11.Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
12.Learn and apply emerging technologies as necessary, to perform duties in an efficient, organized, and timely manner.

Minimum Qualifications/ Education & Experience::

Equivalent to a Master’s degree from an accredited college or university with major coursework in education, research, statistics, or a related field, and five (5) full-time equivalent years of management and/or administrative experience in institutional outcomes assessment, accreditation, institutional review boards, institutional effectiveness, research, and planning.

Preferred Qualifications::

Experience as a faculty member in a college or university, which included experience in program review, curriculum development, or active participation in collaborating with peers and multiple stakeholders to develop and implement programs and services to improve outcomes of students with diverse background and preparation.

License(s) & Other Requirements::


Employees may periodically be required to operate a vehicle that necessitates possession of a valid California driver’s license. Such employees must have the ability to secure and maintain a valid California driver’s license.

Official offers of employment are made by the Mt. San Antonio College Office of Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been fingerprinted and clearance for employment is authorized by the Office of Human Resources. Costs for fingerprinting services shall be borne by the candidate.

Working Environment::

Employees work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with staff, students, and/or the public in interpreting and enforcing departmental policies and procedures.

Physical Demands::

Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various District and meeting sites; ability to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Positions in this classification may occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 10 pounds.

Conditions of Employment::

Official offers of employment are made by Mt. San Antonio College Human Resources and are made contingent upon Board approval. It is also required that a final offer of employment will only be made after the candidate has successfully been live-scanned and clearance for employment is authorized by Human Resources. Costs for live-scan services shall be borne by the candidate.

Notice to all prospective employees – The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in Administrative Procedure 3518, titled Child Abuse Reporting, as a condition of employment.

As required by the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Mt. San Antonio Community College Annual Security Report is available here:

The person holding this position is considered a ‘Responsible Employee’ under Title IX of the Educational Amendments Act of 1972 and is required to report to the College’s Title IX Coordinator all relevant details reported to him or her about an incident of alleged sexual misconduct including sexual harassment, sexual assault, dating and domestic violence and stalking.

Special Notes::

Please note: A confirmation number will be assigned when your application packet indicates the supplemental questions have been answered and a document has been attached to each required link. Assistance with the online application process is available through the Office of Human Resources at 1100 N. Grand Avenue, Walnut, CA 91789-1399. Human Resources: (909) 274-4225. E-mail: [email protected].

Foreign Transcripts::

Foreign Transcripts: Transcripts issued outside the United States require a course-by-course analysis with an equivalency statement from a certified transcript evaluation service verifying the degree equivalency to that of an accredited institution within the USA. This report must be attached with the application and submitted by the filing deadline.

Special Instructions to Applicants::

The required letters of recommendation are not required to be confidential but if your reference prefers to send a confidential letter, please follow these instructions and notify your reference directly. To obtain a confidential letter of recommendation, you must enter the reference’s name and email address in the fields provided under the “Confidential References” section of the application.

NOTICE: In order for your reference to receive an email with a link to attach a confidential reference letter, you must complete your application and reach the status of “Under Review by HR”. It is recommended that you complete your application and reach this status as soon as possible well in advance of the deadline to provide your reference ample time to attach the letter.

It is the sole responsibility of the applicant to assure that all required and any optional documents are attached by no later than 11:59 PM PST of the closing date shown on the job posting.

EEO Policy::

The College is an equal opportunity employer. The policy of the College is to encourage applications from ethnic and racial minorities, women, persons with disabilities, and Vietnam-era veterans. No person shall be denied employment because of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, marital status, sex (gender), age, sexual orientation, or the perception that a person has one or more of these characteristics.

Conflict of Interest:

Mt. San Antonio College employees and the Board of Trustees members shall not engage in any employment or activity that is inconsistent with, incompatible with, or in conflict with Mt. San Antonio College’s Administrative Procedures (AP 2710 Conflict of Interest, AP 2712 Conflict of Interest Codes).

Quick Link:


Mt. San Antonio College provides the full college experience without the full college debt. As a nonprofit California Community College, Mt. SAC is known for providing a top-tier education and extensive student services while keeping classes at just $46 a unit.


The campus sits on 420 rolling acres in Walnut, California, located on the eastern edge of the Greater Los Angeles Area. The city of Walnut is considered one of the Best Small Towns to Live In by Money Magazine, which highlighted only one other California town. A diverse suburb just 25 miles from Downtown Los Angeles, Walnut is known for its nationally reknowned schools and equestrian community. The city combines the charms of rural living with the benefits of being located just 25 miles from Downtown Los Angeles.

Mt. San Antonio College serves everyone, from residents to working professionals and international students. Its local College District boundaries encompass the communities of Baldwin Park, Bassett, Charter Oak, Covina, Diamond Bar, the southern portion of Glendora, Hacienda Heights, City of Industry, Irwindale, La Puente, La Verne, Pomona, Rowland Heights, San Dimas, Valinda, Walnut, and West Covina. Learn about our district and trustees.

Dynamic Community

At Mt. San Antonio College, diversity is what brings our campus to life. Our students come from unique backgrounds and are all at different places in their lives. Some are here straight from high school, while others have families and full-time jobs, but they are all here for the same reason: to achieve their goals through education. We proudly serve more than 50,000 students from all walks of life. About half of our students are seeking degrees and certificates. The other half are enjoying community programs, workforce development classes and other non-credit courses. Learn more about demographics on our Facts and Stats page.

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