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Director of Creative Services

Miami University
Oxford, Ohio

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Academic Affairs, Publishing & Presses
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Miami University is looking for its next creative services leader. Under the general guidance of the Sr. Director of Marketing and Communications, the Director of Creative Services will lead the creative team and directly impact the University’s brand to help elevate it to a national level. The Director of Creative Services is a versatile manager who transitions well from managing the creative staff daily to providing vision and creative direction. From concept development to the partner pitch, to storyboarding and creative briefs, to maintaining project goals and standards, to successfully launch and publishing, to measuring success and gathering insights, the creative director must connect the creative vision to every step of a project for everyone involved in the project.

The Director of Creative Services will supervise graphic/web designers, photographers, and videographers and work closely with copywriters and other communicators. The successful candidate must ensure that the creative team meets deadlines consistently. As a professional, the Director of Creative Services knows how to balance excellence and timelines and will motivate the creative team to exceed expectations from partners across the University.

● Serve as a strong brand and creative ambassador to the university community, speaking, writing, engaging with campus partners, and creating ongoing reference materials on how to best leverage the strength of the Miami University brand with thought-leadership, training, tips, and best practices.
● Lead as the authority and steward of the university’s visual brand identity and brand guidelines, ensuring they are consistently applied and integrated into myriad use cases, applications, projects, and campaigns across the institution.
● Oversee the review process for materials created both internally and externally.
● Develop effective strategies to educate and inform internal and external stakeholders on brand standards, promoting visual and identity guidelines, and ensuring guidelines are up-to-date and responsive to university needs including but not limited to: signage/wayfinding; Athletics; official groups and affiliate organizations; environmental graphics; retail/licensed products.
● Develop and manage a system of internal approvals and feedback to ensure each designer’s work is vetted at the appropriate levels.
● Assign and direct work of senior and junior designers to ensure that the team is producing superior creative work, including providing creative direction, training, and coaching, and following up on work results.
● Lead the creative development process within UCM according to creative briefs and marketing strategies.
● Direct creative workflow process.
● Ensure that each project has the right resources (human and financial), so the team can execute appropriately.
● Attend creative presentations with University partners to explain the creative angle and rationale for each project or campaign.
● Collaborate with the design team and other University Communications and Marketing areas to ensure that all creative ideas are appropriately vetted.
● Partner with different departments and offices within UCM to ensure that clients receive the creative solutions they need.
● Identify/supervise freelancers and other UCM vendors when building capacity is required.
● Manage all the creative aspects of advertising campaigns and programs.
● Foster a climate of creativity and collaboration where great ideas can flourish.
● Integrate creative strategies with marketing plans.
● Moderate brainstorming sessions.
● Act as chief art director.

● Bachelor's degree (BFA, multimedia, graphic design) or a similar discipline
● At least seven (7) years of experience in a design or creative field with a minimum of four (4) years of supervisory experience (experience may be earned concurrently)
● Fluency in the Adobe Creative Suite and other computer applications.
● Brand management experience.
● A portfolio of creative work across multiple media (print, web, digital, traditional).

Miami University, an Equal Opportunity/Affirmative Action employer, encourages applications from minorities, women, protected veterans and individuals with disabilities. Miami University prohibits harassment, discrimination and retaliation on the basis of age (40 years or older), color, disability, gender identity or expression, genetic information, military status, national origin (ancestry), pregnancy, race, religion, sex/gender, status as a parent or foster parent, sexual orientation, or protected veteran status in its application and admission processes, educational programs and activities, facilities, programs or employment practices. Requests for reasonable accommodations for disabilities related to employment should be directed to [email protected] or 513-529-3560.


As part of the University’s commitment to maintaining a healthy and safe living, learning, and working environment, we encourage you to read Miami University’s Annual Security & Fire Safety Report at:, which contains information about campus safety, crime statistics, and our drug and alcohol abuse and prevention program designed to prevent the unlawful possession, use, and distribution of drugs and alcohol on campus and at university events and activities. This report also contains information on programs and policies designed to prevent and address sexual violence, domestic violence, dating violence, and stalking. Each year, email notification of this website is made to all faculty, staff, and enrolled students. Written notification is also provided to prospective students and employees. Hard copies of the Annual Security & Fire Safety Report may be obtained from the Miami University Police Department at (513) 529-2223.


Nationally recognized as one of the country's most outstanding undergraduate institutions, Miami University is a public university located in Oxford, Ohio (35 miles north of Cincinnati), with regional locations in Hamilton, Middletown, and West Chester, Ohio, and the John E. Dolibois European Center in Luxembourg. Miami combines a wide range of strong academic programs with the personal attention ordinarily found only at much smaller institutions. A liberal education core complements the more specialized studies of the majors.

Along with an impressive number of opportunities to gain practical, hands-on and immersive experiences, Miami is distinguished by a faculty who enjoy teaching and mentoring students. Recognized as a "Public Ivy" by Richard Moll in his 1985 book about America's flagship universities, Miami is consistently recognized by U.S. News & World Report as one of the nation’s best schools for “unusually strong commitment to undergraduate teaching.” This commitment to teaching is demonstrated in the University's record of exceptional retention and graduation rates-which are among highest for NCAA Division I schools. Miami also regularly ranks among the top public doctoral university in the country for study abroad participation by undergraduate students.

Chartered in 1809, Miami is the 10th oldest public university in the nation. Enrollment includes almost 15,000 undergraduates and more than 2,200 graduate students on the Oxford campus, which is lauded for its exceptional beauty. The charming, historic uptown area of Oxford is adjacent to the campus.

Miami offers bachelor degrees in over 100 areas of study and master's degrees in more than 50 areas; the University also offers a number of doctoral degrees.

More information on Miami may be obtained via

Miami University is deeply committed to the success of every member of the community. At Miami, our mission is to empower each student, staff, and faculty member to promote and become engaged citizens who use their acquired knowledge and skills with integrity and compassion to improve the future of the community and the world.

The Office of Equity and Equal Opportunity (OEEO) exists to provide an inclusive, equitable, working, living, and learning environment to members of the Miami University community. OEEO provides members of the university community a place to obtain guidance for providing equal opportunity in personnel matters, and to resolve issues of harassment and discrimination

The Office of Equity and Equal Opportunity (OEEO) ensures that Miami University provides an equitable environment for students, faculty, and staff. This will be achieved with compassion, understanding, and fairness to all parties involved and act as a resource for all members of the university community.

Office of Diversity Affairs is located at 336 Shriver Center 3rd Floor. The Main Office line is (513) 529-6504.

Janine Todd, Program Associate
Mr. Gerald Yearwood, Senior Administrative Director
Dr. Juanita S. Tate, Director of Divisional Initiatives
Demere Woolway, Assistant Director of ODA & Coordinator of GLBTQ Services
Yvania Garcia-Pusateri, M.S., Assistant Director & Coordinator of Diverse Student Development

Office of Equity and Equal Opportunity is located at 219 E. Spring Street Oxford, OH 45056. The Main line is (513) 529-7157.

Kenya Ash, Director, Title IX Coordinator & Section 504/ADA Coordinator
Kristie Marcum, Associate Director
Tandy Hamm, Assistant Director
Janet Fink, Administrative Assistant

For a list of contacts involved in diversity-related efforts, see Diversity Contacts (PDF 229KB).

As part of institutional diversity and inclusion goals, our efforts diligently center on four core areas: recruitment, retention, curriculum and climate. These core areas are addressed through key initiatives that are tailored to faculty, staff, and students and are executed either through programs and support from our office or in collaboration with other university offices, departments, and programs. In addition, we also value relationships with our community partners who also work with us to promote diversity and inclusion at Miami.

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