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Early Childhood Community Support Specialist (Bilingual)

Holyoke Community College
Holyoke, MA

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The bilingual Early Childhood Community Support Specialist will provide coaching, facilitation of professional learning communities (PLC) and training support to MA EEC licensed early childhood, family child care and out of school time programs, in the four counties of Western MA. The Early Childhood Community Support Specialist will work closely with the StrongStart TTA Grant Administrator to plan, coordinate and implement services for programs engaged in or who have expressed interested in improving the quality of their programs. Supports include facilitation of training, assessment of program/individual educator needs, and using multiple strategies to support attainment of quality enhancement goals. This person works collaboratively with the SSTTA Lead Coach to identify programs to receive coaching services, create work plans, and report on programs progress. Some nights, weekends, and some holidays as required to provide grant activities.

  • Assist with implementation of Strong Start TTA grant program.
  • Assist SSTTA Grant Administrator in the planning, coordination and implementation training activities.
  • Report on training attendance in the statewide database.
  • Assist in development if the service delivery plan.
  • Provide coaching and mentoring services including but not limited to: tasks associated with upward movement on QRIS, administrative support to directors, support to family child care provider, assist with development and/or implementation of Continuous Quality Improvement Plan, support to educators, and other tasks as necessary.
  • Provide consultation and technical assistance services including; on-site support, virtual, email and phone as appropriate.
  • Serve as liaison between early childhood community, SSTTA grant staff and college.
  • Completion of coaching related forms and documents including but not limited to action plans coaching logs, observation notes, and reports.
  • Facilitate Professional Learning Community (PLC), Coffee Chats, and meetings to meet the needs of program focused coaching plans.
  • Compile appropriate program and educator data for reporting purposes.
  • Write and submit reports to SSTTA Grant Administrator as needed for grant compliance.
  • Travel to program sites throughout Western MA.
  • Make referrals to EEC Career Pathways Program Coordinator for students who are interested in college programs.
  • Facilitate and participate in community stakeholder meetings.
  • Generate and disseminate outreach materials including flyers, electronic newsletter and other items as needed.
  • Participate in college-wide meetings and events as appropriate.
  • Participate in trainings and meetings identified by SSTTA lead agent, college, Director of Early Childhood Grant Initiatives, or SSTTA Lead Coach as necessary.
  • Represent grant team at local and statewide meetings as needed.
  • Performs other duties as assigned.
  • Qualifications


  • Bilingual English/Spanish;
  • Bachelor’s degree required from an accredited institution of higher education in early childhood education or a related field;
  • Minimum of 5 years’ experience in EEC mixed-delivery system or related field;
  • Ability to interact with early childhood education, family child care, and out of school time educators, and the college;
  • Ability to write clearly and compose concise, coherent reports;
  • Ability to establish and maintain effective working relationships with all stakeholders;
  • Willingness to travel and work occasional evenings and weekends;
  • Demonstrated sensitivity to and understanding of the diverse abilities and academic, socioeconomic, ethnic, and cultural composition of community college students, faculty and staff.
  • Master’s degree from an accredited institution of higher education in early childhood education or related field;
  • Experience working in or running a family child care program;
  • Participation in EEC sponsored Coaching training;
  • Experience presenting trainings to early childhood educators;
  • Experience with CLASS, Environmental Rating Scales, Pyramid Model and Program Administration Scale, Business Administration Scale.
  • EQUIVALENCY STATEMENT: Applicants who do not meet the qualifications as stated above are encouraged to put in writing precisely how their background and experience have prepared them for the responsibilities of this position.

    Non-Unit Professional Position

    Hours: 37.5 hrs. – 12 month position

    Funding Source: Strong Start Training and Technical Assistance (TTA) Grant, three year renewable grant

    - All candidates must have legal authorization to work in the United States. HCC is not sponsoring H1B Visa.
    - Pre-Employment Background check, including Criminal History will be conducted for all positions.

    Holyoke Community College is committed to excellence and opportunity through diversity in education and employment. Holyoke Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, creed, religion, color, gender, sexual orientation, age, disability, genetic information, maternity leave, and national origin, in its education programs or employment.


    Working at Holyoke Community College

    Since its founding in 1946, Holyoke Community College has focused on inspiring futures through education and training, access, and engagement. The goal is simple-exceptional preparation for personal and professional success through education for all learners.

    HCC's highly-qualified, committed faculty and staff engage learners through innovative, relevant instruction and comprehensive student support services, ensuring that our students are well prepared for their next step in life-whether to transfer to a four-year institution, to advance in a career, to build skills, or simply to enhance their quality of life.

    HCC faculty and staff support students in discovering their academic abilities and career aptitudes for the future they choose. We think they'll find that HCC provides the best start for attaining their goals, for one of the best dollar values in education today.


    Located in Western Massachusetts' scenic Pioneer Valley, HCC draws students from more than 70 cities and towns throughout the region and from beyond. As a gateway to quality, accessible education and career advancement, more than 100,000 students have come through the doors seeking to realize their dreams and aspirations. HCC boasts the largest enrollment and awards the highest number of associate degrees and certificates among Western Massachusetts community colleges. At the college's 65th commencement in May 2012,a total of 1,000 students received approximately 1,026 associate degrees and certificates. Graduates ranged in age from 18-80, and came from 70 Massachusetts towns, as well as Connecticut, New Hampshire, Vermont, and from as far away as Florida, Michigan, Missouri and South Carolina. Our international grads included citizens of Israel, Malawi, Peru and South Korea.


    HCC offers more than 100 associate degree and certificate options, as well as adult basic education/GED programs, education and training for business and industry, and noncredit community service personal and professional enrichment courses. To accommodate students' busy lives, HCC offers day, twilight, evening, weekend, and online classes. Academic programs, in a variety of disciplines, are designed for immediate career entry or for transfer to four-year institutions. Plus, for those seeking additional intellectual challenge in their coursework, HCC is known for its exceptional learning communities (team-taught interdisciplinary courses organized around a common theme) and its Commonwealth Honors program, among other programs and services.


    HCC has the highest transfer rate of any community college statewide, holding articulation agreements with more than 27 colleges and universities. Many students attend HCC with the intention of transferring to a four-year college or university. And many do so after graduating-often with generous and even full scholarships-to public and private four-year colleges and universities across the country. Locally, HCC is the largest feeder institution for Westfield State College and UMASS Amherst.

    Immediate career entry

    HCC offers short-term certificates and training for students whose goal is immediate career entry. HCC's Career Center provides additional assistance in helping students obtain employment in the region's many workplaces.

    A vibrant community resource

    Throughout the year, HCC is home to numerous recreational and cultural activities and events that are open to the community. View an art exhibit at the Taber Art Gallery, catch a live performance at the Leslie Phillips Theater, enjoy the college's annual Jazz Festival, or come watch one of HCC's competitive varsity athletic games. HCC has the largest disc golf course in Western Massachusetts, and it's free and open to the public.

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