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Dean, Counseling and Student Success

Chaffey College
Closing date
Jun 18, 2021

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Job Details

Dean, Counseling and Student Success

Chaffey College

Salary: $11,545.00 Monthly

Job Type: Management-Academic

Job Number: 20-21/00050

Location: Rancho Cucamonga, CA

Department: Counseling

Closing: 6/17/2021 11:59 PM Pacific

Position Description
Situated on the ancestral homeland of the Tongva Peoples, Chaffey College is one of the oldest community colleges in California and serves a variety of communities, workforce partners, and students. While other community colleges are often named after their geographic area, Chaffey College is named after local innovator, George Chaffey, who, among other things, implemented street lights in the city of Ontario. Like its namesake, we are known for an innovative culture, dynamic environment, and future-mindedness. We remain closely tied to our community and are seeking leaders who will join us in our quest to provide responsive and supportive programming to engage and improve the communities we serve. The entire campus community aspires to consistently fulfill the vision that Chaffey College “improves lives through education.”

Chaffey College celebrates the diverse communities we serve. As a federally recognized Hispanic Serving Institution (HSI) Chaffey's student population includes over 62% identifying as Latinx, 17% White, 8% African-American/Black, 6% Asian, and smaller percentages of Filipino (2.8%), Native American (0.40%), Pacific Islander (0.30%), or decline to state (2.82%). Furthermore, 40% of our students are first-generation college students, and approximately 62% of students are eligible for some form of financial aid. The current student population identifies as 62% female and 36% male with smaller percentages who either decline to state or identify as non-binary. Approximately 5% of Chaffey's students utilize Disabled Programs and Services for support. To support the diverse needs of these populations and their intersections, the College has developed a variety of robust equity-driven efforts in and out of the classroom including the Center for Culture and Social Justice, Panther Care, Turning Point, Success Centers, GPS Centers, and BLOOM training.

Under direction, the Dean, Counseling and Student Success, develops and maintains a vision, priorities, operational plans, and accountability standards for the student services areas of counseling. Programs include, but are not limited to, EOPS, DPS, academic advisement, articulation, transfer, outreach, and the matriculation components of assessment, orientation, counseling/advisement, and follow-up.


  • Serve as a member of the student services team; assist the Associate Superintendent of Student Services and Strategic Communications, in providing leadership for student services, developing and maintaining effective programs, and complying with applicable federal, state, and local rules and regulations.
  • Coordinate work and supervise all aspects of the programs and services of the unit including, but not limited to, planning, budget development, curriculum review and development, program evaluation, grant application, and compliance.
  • Provide leadership for planning, development, coordination, supervision, and evaluation of counseling services including academic planning, career development, transfer preparation, and articulation.
  • Develop the class schedules for counseling courses and make faculty teaching assignments accordingly.
  • Develop and implement department goals, objectives, policies, and procedures.
  • Plan, implement, and coordinate the services and activities provided by the Transfer Center; administer the college's transfer assuring compliance with state guidelines and college goals; complete reports as required.
  • Develop and maintain effective working relationships with feeder high schools and four-year transfer institutions to assure maximum course articulation for students.
  • Facilitate the development of programs and services designed for the recruitment, retention, and transfer of a culturally and socioeconomic diverse student population.
  • Ensure programs and support services are regularly assessed for evidence of student learning and achievement, particularly in terms of student outcomes and adherence to standards of accreditation; participate in developing and implementing enrollment performance goals.
  • Provide leadership, direction, coordination, and general supervision for the programs and services offered by the EOPS, DPS and CARE programs; coordinate and supervise the preparation of annual plans and required reports in accordance with state regulations, student needs, and college policies and procedures.
  • Serve as the college's Student Success officer; coordinate and supervise the preparation and implementation of the college's plan, develop and monitor budgets and complete required reports in accordance with state regulations and college policies and procedures. Maintain a current perspective on statewide policies, interpretations, trends, and regulations related to matriculation.
  • Provide leadership for, and coordination of, academic follow-up functions including such areas as probation, excessive units, drops and withdrawals, and compliance with remediation limits.
  • Plan, coordinate, and supervise the delivery of assessment and orientation services for all incoming students in compliance with state guidelines and college policies and procedures.
  • Plan, coordinate, and supervise the delivery of matriculation services to non-credit students through the college's Learning and Educational Development Program.
  • Coordinate faculty and staff work assignments, facilitate regular staff meetings, and conduct performance evaluations in accordance with district policies.
  • Make recommendations for employment and retention of personnel. Provide for orientation and training of personnel and encourage the professional growth of unit personnel through development and coordination of in-service training and staff development.
  • Assure compliance with district-negotiated agreements.
  • Prepare, submit, and manage all budgets in the area of responsibility, including categorical funds; research and approve expenditures for services, supplies, and equipment; monitor budgets, grant applications, and financial reports as required.
  • Interpret and implement applicable federal and state regulations, and recommend college policies and procedures as appropriate.
  • Develop, supervise, and maintain procedures for evaluating the effectiveness of all existing programs and services on a continuing basis, and provides leadership for development of new programs and services.
  • Assist in the development and preparation of proposals for special projects related to the educational programs and services of the unit.
  • Facilitate planning and implementation of computer and other communication technologies into the administration of assigned student service programs.
  • Initiate and recommend facility needs for areas of responsibility including scheduling of classes and activities, additional facilities, or modifications to existing ones.
  • Foster an environment that embraces diversity, integrity, trust, and respect.
  • Assume leadership of, or serve on, college councils, committees, and task forces as required, and represent unit assigned and/or college at meetings of the community, other educational institutions, and agencies as required.
  • Perform related duties as assigned.

  • Qualifications

  • Master's degree, preferably with a postsecondary emphasis in Counseling, Student Affairs, Student Personnel, Career Development or a discipline related to Student Services.
  • Five years of increasingly responsible experience in instruction at a college level; including two years of administrative and management responsibility.
  • Three (3) years of experience as a staff or faculty member in a student service program.
  • Clear evidence of sensitivity to and understanding of the diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds of community college students.

  • Administrative experience at a California community college.
  • Evidence of appropriate academic preparation or significant administrative experience in the area of leadership, organization, planning, development, staffing, budget management, evaluation, and supervision reasonably related to the administrative assignment.
  • Commitment to the philosophy and value of institutional collaborative governance based upon a genuine sharing of responsibility.
  • Knowledge of state and federal guidelines related to student services concerns, especially in the areas of matriculation, counseling and guidance, EOPS, DPS and CARE.
  • Knowledge of practices and principles of student services and student development, counseling, student equity, educational planning and outreach.

  • Additional Information

  • Some evening and weekend hours are required.

    This is a 12-month, full-time management position, Level II, Range 32 of the Management Salary Schedule with starting salary of Step A, $11,545/month. Effective date of employment will be as soon as a successful candidate is selected and a mutually agreed upon date is determined.

    Health care, dental program, and vision services for employees and eligible dependents; employee life insurance; sick leave; and retirement coverage through the State Teachers' Retirement System (STRS).

    Chaffey College recently implemented an online electronic application system. Our new application can be accessed at The application must be completely filled out in detail and clearly show that you meet the qualifications as set forth in the announcement, and you must upload the following documents:

    Please do not include any additional documents; only the documents that are indicated below. If you upload documents that are not required, your application may be disqualified. Please do not submit letters of recommendation or documents that contain your photograph.
  • Cover Letter
  • Resume
  • Professional Reference List (Include names, current addresses, phone numbers, and email addresses)
  • Copy of Unofficial Transcripts (Transcripts must indicate degree earned/conferred - photocopies or computer printouts are acceptable. Transcripts of all degrees applicable to meeting the minimum qualifications for this position must be included. Copies of diplomas/degrees are NOT acceptable in lieu of transcripts. Official sealed transcripts will be required upon hire.)
  • Foreign transcripts must be transcribed and evaluated in English by a bona fide evaluation service. Educational requirements must be met on or before the closing date.

    Completed application and related materials must be submitted no later than the application deadline indicated at the top of this announcement. Failure to submit all required application materials may result in the applicant not being considered for the position.

    Submission of application and related materials is the applicant's responsibility. The District reserves the right to re-advertise the position or to delay indefinitely the employment of a person for a position if it is deemed that applicants for the position do not constitute an adequate applicant pool.

    Applicants should promptly notify the Office of Human Resources of any change of address and/or phone number. All application materials are subject to investigation and verification. False statements will be cause for disqualification or discharge from employment.

    The Selection Process
    A screening committee will conduct all minimum qualification appraisals as set forth on the announcement and reserves the right to limit the number of interviews granted. Meeting the minimum qualifications for a position does not assure the applicant an interview. Applicants selected for an interview will be notified of the time and place of the interview. Interviews are usually held on the Chaffey College campus and are conducted by an Interview Committee. Additional interviews may be required. Reasonable accommodations are provided to persons with disabilities. Should you feel you have any need for accommodation due to a disability, please indicate this request on your application or contact the Office of Human Resources. Travel costs related to an interview will be borne by the applicant.

    About the College

    The College
    Established in 1883, Chaffey College is one of California's first colleges. Nestled in the foothills of the San Gabriel Mountains, Chaffey's Rancho Cucamonga, Fontana and Chino campus locations serve students from throughout the Inland Empire. A fully accredited two-year institution by the Western Association of Schools and Colleges, Chaffey College offers associate degrees and vocational and transfer programs in a wide variety of subjects. Most recently named one of the Top 10 community colleges in the nation by the Aspen Institute; Chaffey College remains committed to its mission of improving the lives of its students, faculty, and staff through education.

    Serving throughout the diverse Inland Empire, Chaffey College provides services to the cities of Chino, Chino Hills, Fontana, Montclair, Ontario, Rancho Cucamonga, and Upland, reaching a population of more than 830,000. The District also recruits from some of the area's top high schools, accepting students from four surrounding districts; Chaffey Joint Union High School, Chino Unified School District, Fontana Unified School District, and the Upland Unified School District.

    Whether the goal is to transfer to a four-year institution or enter the workforce better prepared, Chaffey College provides its students with the opportunity to take a variety of applicable courses

    To apply, please visit

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    Chaffey College serves over 18,000 students offering academic and career technical education programs to the local residents at the three campuses and online. The college's superior general education courses provide a basis for students to transfer to four-year colleges and universities or to acquire job skills necessary for the changing marketplace. Chaffey College is also recognized for its outstanding career technical education (CTE) programs. A student whose objective is to gain technical skills, change careers, or improve their existing skills can choose from over 60 CTE programs including accounting, nursing, automotive technology, fashion design and merchandising, fire technology or hotel and food service management.

    Like the Inland Empire the college has a diverse population with a broad range of ages, cultures, and viewpoints represented. Students, faculty, staff, and the community, enjoy cultural opportunities on campus at athletic events, live theatrical and musical performances, and art exhibitions at the college's Wignall Museum of Contemporary Art.

    Chaffey College has a rich history as one of the earliest colleges founded in California. George and William's vision for a college to serve the Ontario area has grown into a thriving nationally recognized center for learning. 130 years later the college and all that it stands for continuing to make a significant impact on the community, economy, and each individual who has stepped onto the college grounds.

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