Program Coordinator - Children's Studies

About Eastern Washington University:
Eastern Washington University is a regional, comprehensive public university located in Cheney and Spokane, Washington, with programs offered throughout the state and online with an enrollment of over 12,000 students. Eastern is one of six state-funded four-year institutions of higher education in Washington reporting to its own Board of Trustees.

Eastern’s 300-acre main campus is located in Cheney, a community of 11,000 residents 16 miles southwest of the state’s second largest city, Spokane. Eastern also offers programs in downtown Spokane at the Brand new Catalyst building and on the Riverpoint Campus which is shared with Washington State University. Eastern also offers program throughout the state based on the needs of the community. Eastern offers an array of bachelor’s and master’s degrees and one applied doctorate in physical therapy. EWU offers 135 fields of study, 9 master’s degrees, 12 graduate certificates, 39 graduate programs, 1 educational specialist degree, and 1 applied doctorate to more than 10,000 enrolled students.


Job Summary:

• Eastern Washington University invites applications for a Program Coordinator in the Children's Studies Program, for our School of Social Work in the College of Social Sciences. This is a 50% time position that works 12 months each year.
• Under general direction, this position is responsible for coordinating specialized program operations for the Children's Studies Program. In this capacity, the position will also provide support to the Director and program faculty, coordinate special projects, manage budgets, and provide technical, administrative, and student services support. Position will exercise independent judgment and discretion relating to students in regard to program policies, guidelines and contracts and in implementing, interpreting and applying program procedures and policies. Position will independently advise students, staff and the public regarding the program and the University, and act as liaison to local organizations.
• In the course of performing the position's duties, this position will have extensive involvement with students, staff and the public in carrying out program activities, and will coordinate, schedule and monitor program activities to determine consistency with program goals. Position may also include direct supervision of children and youth in project-based settings.
  Position reports directly to the Director of the Children's Studies Program.
• On top of salary, the University offers a comprehensive benefits package including health insurance, life and disability insurance and retirement. In addition, EWU offers generous vacation and sick leave accruals, 11 paid holidays per year and fringe benefits, such as tuition waiver for employees, discounted EWU sports tickets and free transportation through STA buses.

Required Qualifications:

• High school diploma or equivalent.
• Two years relevant employment/educational experience in social work or related settings that provide academic program support services, which are equivalent to the major work responsibilities required by this program.
• Strong computer skills including but not limited to (note: applicants may be tested as part of the interview process):
  • MS Word - perform complex word processing tasks.
  • MS Excel - use spreadsheets to develop and maintain records.
  • Database Management - maintain complex databases, including sorting/importing/exporting files and creating reports.
  • Email - Ability to send messages to multiple recipients, make contact lists, send attachments.
  • Internet - Ability to search and retrieve information from the internet efficiently.
• Two years’ experience maintaining both manual and electronic records and files.
• Two years’ experience demonstrating success handling customer contact and providing customer service.
• Two years’ experience with demonstrated success in the ability to successfully handle a demanding workload with overlapping deadlines and which require great attention to detail, strong communication skills, perseverance, initiative, and ability to function equally well taking direction and working independently, and in an environment characterized by interruptions throughout the work day.
• Demonstrated ability to apply a culturally responsive and flexible approach that is supportive to the diverse needs, including universal accessibility, of our students, faculty, staff and the public.
• Must have transportation, a valid driver’s license, and a clean driving record

Preferred Qualifications:

• Preference may be given to current or former employees of Eastern Washington University (part-time included)
• Bachelor’s degree in Children’s Studies, Social Work or closely related field.
• Two or more years work experience in a higher education environment involving academic program student support services
• Two or more years experience in child-centered, community based settings using project-based learning and familiarity with Reggio-inspired curriculum, adventure play, and/or youth work.
• At least one year experience using Blackboard/Canvas, Navigate, EagleNet, Banner, and other university administrative systems, or equivalent
• Two years’ experience in ordering, purchasing, arranging travel, and budget management.

Other Skills and Abilities:

• Strong written and verbal communication skills.
• Ability to stay focused and make progress on long-term projects despite frequent interruptions by individuals and short-term program needs.

Job Duties:
% of Time: 10
Responsibility / Duty:
Program Coordination Activities

• Assist in writing, completion and presentation of reports, special projects and assignments, and program updates;
• Assist with student admission and registration processes, and progression through the program.
• Provide programmatic support to Director including work related to program development and implementation.

Essential Function Indicator: Yes


% of Time: 10
Responsibility / Duty:
Program Related Public & Organizational Contact

• Serve as primary contact with students, faculty, faculty field instructors and external agencies regarding program policies and procedures;
• Independently advise students, staff and the public regarding the program and the University;
• Act as liaison to faculty, staff, and colleagues at other agencies/institutions, representatives of funding agencies and officials from professional organizations, business, industry and government, interpreting policies and making decisions which facilitate progress of project(s);
• Represent the program at public, program and College functions; and,
• Coordinate program information with EWU departments.

Essential Function Indicator: Yes


% of Time: 55
Responsibility / Duty:
Technical & Administrative Support

• Provide routine support to staff relating to use of hardware and software, networking, setting up computer accounts;; refer technology issues/problems to the Office of Information Technology;
• Assist students with EagleNet, Canvas, SOAR, Navigate, and web-based and online technologies;
• Provide administrative support to Director;
• Design office procedures, policies and forms including interpretation and application of administrative policies to the work of the program;
• Coordinate administrative standards and procedures for independent yet interrelated departmental functions such as research, curriculum and instruction;
• Use EagleNet, Navigate, Banner, Canvas, SOAR, and other software to assist staff and students; and,
• Perform office support functions: purchase supplies; screen, prioritize and distribute incoming mail; answer, screen, and direct telephone calls; compose and edit correspondence including confidential and sensitive information; coordinate document preparation for travel, purchasing, student employment, and event coordination.

Essential Function Indicator: Yes


% of Time: 15
Responsibility / Duty:
Program Participant Contact: Students

• Initiate, maintain, and distribute student contact information;
• Assist students with EWU, Program policies and procedures;
• Assist students with registration, student record changes, and grade information at the behest of program faculty; and,
• Process and distribute student evaluations.

Essential Function Indicator: Yes


% of Time: 10
Responsibility / Duty:
Other Duties

• Supervise student workers;
• Provides staff support for meetings including agenda preparation, minute taking and preparation, tracking and monitoring committee projects and materials distribution, preparation and dissemination of confidential documents;
• Perform office support functions: order and receive office supplies; book orders (including desk copies); inventory equipment; screen, prioritize and distribute incoming mail; answer, screen and direct telephone calls; compose and edit correspondence including confidential and sensitive information;
• Coordinate document preparation for travel, purchasing, student employment, and event coordination;
• Arrange faculty travel; process travel documents; reconcile monthly Central Travel Account;
• Monitor budget; and,
• May also manage and schedule the Director’s appointment calendar, organize and prioritize incoming email for program faculty, and act as confidential liaison on behalf of Director.

Essential Function Indicator: Yes



Conditions of Employment:

• This position, during the course of university employment will be involved in the receipt of, or accountability for, university funds or other items of value; as well as the unsupervised access with the developmentally disabled, vulnerable adults or children under the age of 16. The offer of employment is contingent upon successful completion and passing of a background check prior to beginning employment.
• This position is covered by the Washington Federation of State Employees’ Collective Bargaining Agreement.
• Valid driver’s license.

Salary Information: $18,366 - $23,784


Posting Date: 05/12/2021
Open Until Further Notice: No
Closing Date: 5/26/2021
Screening to Begin: 05/27/2021

Special Instructions to Applicants:
Submit your application materials through our online applications portal provided below. If you are unable to submit through the applicant portal, please contact Human Resources Services at (509) 359-2381.

To apply, visit https://jobs.hr.ewu.edu/postings/6802

EWU does not discriminate in its programs and activities on the basis of race, color, creed, religion, national origin, citizenship or immigration status, sex, pregnancy, sexual orientation, gender identity/expression, genetic information, age, marital status, families with children, protected veteran or military status, HIV or hepatitis C, status as a mother breastfeeding her child, or the presence of any sensory, mental, or physical disability or the use of a trained guide dog or service animal by a person with a disability, as provided for and to the extent required by state and federal laws.






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