Job Title: Support Professional-Student Employment Services - External
Location: GRCC Main Campus
Regular/Temporary: Regular
Full/Part Time: Full-Time
Job ID: 1148
Org Marketing Statement Date: May 14, 2021

Position Title: Support Professional-Student Employment Services

Posting Number: 1148

Hours Per Week: 40 Hours/52 Weeks*

Salary Schedule: APSS, Level A, $18.23 per hour

Reports to: Associate Director Student Employment Services

Posting closes: May 28, 2021

*Some flexibility required during busy periods.

SUMMARY:

This position is responsible for processing biweekly payroll and system changes for student employees. This position will supervise student employees and provide customer service to students, staff, and external employers.

ESSENTIAL JOB FUNCTIONS

Process and input new hires, concurrent jobs and re-hires into PeopleSoft system.Process general ledger changes, position transfers, terminations and address changes into PeopleSoft.Email general ledger splits to the Payroll Department.Process I-9s for student employees (including international students), both hard copy and in PeopleSoft.Create and print PAFs and send required copies to Payroll.Monitor and take appropriate action for time sheets in the Perceptive Content student exceptions queue.Monitor federal work study funds for student employees with work study awards.Review student time sheets for errors (e.g. record numbers, email addresses, employee ID numbers, correct pay period dates, etc.).Process all verification of employment (VOE) requests for current and former student employees.Process invoices and send to Accounts Payable.Transfer funds in PeopleSoft Financials.Maintain forms/resources electronically and in SES OfficeHire, supervise, train, schedule, and evaluate student employees.Oversee New Student Employee Orientation program and ensure materials and information remain up to date and relevant.Run queries and social service reports in PeopleSoft.Process budget transfers for work study adjustments. Responsible for the backfile of all SES forms into Perceptive Content.Front desk coverage as needed.Assist with Handshake job posting system as needed.Assist with planning and setup at SES sponsored events.Serve as backup on-campus interviewer as needed.Monitor and order office supplies.Reserve meeting space in 25Live system and coordinate meeting logistics for department.
• Regular attendance during normal scheduled hours is required. Being present is essential for serving customers and performing the essential functions of this position.
Assist with scheduling appointments for student employees to discuss criminal history not included on application with Associate Director and/or Coordinator of Student Employment as needed.Other responsibilities as assigned by the Associate Director.

MARGINAL JOB FUNCTIONS

Provide customer service to students/staff/employers/alumni both on the phone, via e-mail and in person. Create advertising and promotional materials for Student Employment Services.Responsible for organizing, scanning and maintaining the integrity of student employee forms while moving to electronic student employee files.Ensure office equipment is functioning properly and troubleshoot as needed.Provide assistance to students with Handshake at computer stations.Ensure that employment related handouts are up to date.

JOB SPECIFICATIONS

Education:

• Associates Degree or comparable combination of relevant education and experience.
• National Career Readiness Certificate (NCRC) preferred.

Experience:

At least three (3) years’ experience in a similar customer service position, preferably in higher education.Proficiency in Microsoft Office Suite, specifically, Excel and Word Data management and database experience preferred.

Mental Demands:

Maintain a high level of independent judgment and action. Able to maintain confidentiality and commitment to a high level of ethical standards. Willing and able to work as a member of a team. Ability to perform daily routines and unexpected duties with minimum supervision.
• Must be able to work flexible hours as needed

Physical Demands:

Ability to lift and move up to 25 pounds Ability to sit for extended periods of time

Method of Application:

To apply for this position, please visit our website at www.grcc.edu/jobs Grand Rapids Community College is only accepting online applications for this position. Submit a cover letter and resume in one document. The opportunity to apply for this position will close on May 28, 2021 at 11:59 PM ET. Individuals with diverse backgrounds are encouraged to apply. Grand Rapids Community College is an Equal Opportunity Employer.

Grand Rapids Community College creates an inclusive learning and working environment that recognizes the value and dignity of each person. It is the policy and practice of GRCC to provide equal educational and employment opportunities regardless of age, race, color, religion, marital status, sex/gender, pregnancy, sexual orientation, gender identity, gender expression, height, weight, national origin, disability, political affiliation, familial status, veteran status or genetics in all programs, activities, services, employment and advancement including admissions to, access to, treatment in, or compensation in employment as required by state and federal law. GRCC is committed to reviewing all aspects of GRCC programs, activities, services and employment, including recruitment, selection, retention and promotion to identify and eliminate barriers in order to prevent discrimination on the basis of the listed protected characteristics. The college will not tolerate any form of retaliation against any person for bringing charges of discrimination or participating in an investigation. Further information may be obtained from the EEO Office or the Office of General Counsel, 143 Bostwick Avenue NE, Grand Rapids, MI 49503-3295.