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FINANCIAL AID COUNSELOR, Enrollment, Financial Assistance

Employer
Boston University
Location
BOSTON, Massachusetts, United States

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Job Details

FINANCIAL AID COUNSELOR, Enrollment, Financial Assistance

Tracking Code2901 Job Description

About the Role
Boston University Financial Assistance seeks a Financial Aid Counselor. This is an entry-level position which supports the operations and customer service areas of the office. The position is full-time and requires occasional weekend assignments.

The Financial Aid Counselor works closely with colleagues within Financial Assistance and Combined Enrollment Services.

The Financial Aid Counselor’s primary duties include:

  • Reviewing financial aid applications for undergraduate students;
  • Awarding federal, state, and institutional funds;
  • Providing counseling to prospective and current students and their families about the application process and applying for private loans, and;
  • Assisting with customer service inquiries over the phone and by email to help the Office of Financial Assistance achieve University goals for recruitment, retention, and superior service.

About the Organization
Boston University Financial Assistance is part of the Enrollment & Student Administration unit (ENSA). BU Financial Assistance plays a critical role in ENSA’s mission; enrolling and retaining students, securing external funding and generating tuition revenue through strategic discounting. BU Financial Assistance provides important services through timely and accurate review of financial aid applications, awarding of financial aid funds, processing of loans, and by providing counseling to students and parents on the financial aid process, programs and related issues.


Across the 11 departments of ENSA, we are dedicated to ensuring that our policies, practices, and services meet the needs of an increasingly diverse University community of students,
families, faculty, staff, and alumni. We do so through a lens of respect, and a commitment to encouraging the personal success and productivity of all employees. To read more about Boston University and our commitment to diversity and inclusion, please visit https://www.bu.edu/diversity/about/diversity-statement/

Required Skills

About the Candidate
An earned bachelor’s degree is a requirement for this position. Ideally, we are seeking a candidate who:

  • Has at least one year of previous experience in a similar role;
  • Possesses strong analytical skills;
  • Is an effective problem solver and communicator, and;
  • Is able to work well in a fast-paced, team-oriented environment.

In order to be considered for this position, a cover letter must be included in your application materials.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. We are a VEVRAA Federal Contractor.

Job Location BOSTON, Massachusetts, United StatesPosition TypeFull-Time/Regular

Organization

The Difference Is Our DNA

What compelled the Bill & Melinda Gates Foundation to award Boston University a grant to fight newborn mortality in Zambia? Why did Martin Luther King, Jr. adopt BU as a place where he could hone his message of justice and equality? And what is the catalyst that prompts 32,557 students from 135 countries to call BU their home every semester? It’s in our DNA: an inherent desire in each of our students, faculty, and staff to vigorously and dauntlessly pursue knowledge—and embrace the unlimited possibilities that come with it.

A Community Unlike Any Other

As you can see below, it takes people, ideas, and a little luck (Boston, you’re our town) to make BU what it is today: one of the most dynamic universities in the world.

Celebrated thinkers: On any given day, students will find themselves mesmerized by Nobel Prize winners, a poet laureate, and the first biomedical engineer ever to receive a MacArthur Foundation “Genius Award,” among others.

Extraordinary teaching: When a classroom starts to percolate with new ideas, it’s because our faculty of scholars and accomplished practitioners know how to ignite students’ imaginations. That’s why we reward our best teachers with BU’s most prestigious honor: The Metcalf Cup and Prize.

Groundbreaking research: With faculty dedicated to a creative, interdisciplinary approach to problem solving, BU has become a leading global research institution—propelled forward by over $350 million a year in sponsored program revenue.

World-class students: Elite students from all 50 states and 135 countries pursue higher education on BU campuses in Boston and at programs in L.A., D.C., and more than 30 other cities on six continents.

A city within a city: Today, 80% of our undergrads live on campus, which could explain the 525 student activity groups alone.

The greatest college town in the world: Boston. ’Nuff said.

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