S06123P

Assistant Director Student Care and Outreach

Student Aff Dean of Students

The University of Georgia (UGA), a land-grant and sea-grant university with statewide commitments and responsibilities is the state’s oldest, most comprehensive, and most diversified institution of higher education (https://www.uga.edu/). UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University’s main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA was founded in 1785 by the Georgia General Assembly as the first state-chartered University in the country. UGA employs approximately 1,800 full-time instructional faculty and more than 7,700 full-time staff. The University’s enrollment exceeds 39,000 students including over 30,000 undergraduates and over 9,000 graduate and professional students. Academic programs reside in 17 schools and colleges, as well as a medical partnership with Augusta University housed on the UGA Health Sciences Campus in Athens.

External

TRS or ORP

Employee

Benefits Eligible

Full Time

Monday thru Friday 8 am-5 pm with occasional nights and weekends

$48,000.00

05/14/2021

No

05/20/2021

06/01/2021

Athens Area

The University of Georgia is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ethnicity, age, genetic information, disability, gender identity, sexual orientation or protected veteran status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu).

Student Services Professional

Exempt

Student Services

1.00

Requires at least a baccalaureate degree in the field. Please contact your Human Resources office for an evaluation of education/experience in lieu of the required minimum qualifications.

Masters Degree in Higher Education, Student Affairs, Counselor Education, Social Work, other related field. Prior case management experience in a higher education setting. Knowledge of Advocate Database System.

The Assistant Director of Student Care and Outreach position serves as the primary case manager for the university’s Behavioral Assessment and Response Council (BARC), a group of administrators that assesses and determines the appropriate response to students who exhibit threatening behavior to self and/or others. The Assistant Director also supports the Assistant Dean of Students with case management for the Campus wide Case Management Team (CCMT), an interdisciplinary group that harnesses campus resources to provide holistic support to students. The Assistant Director reports to the Assistant Dean of Students.

Excellent interpersonal and communication skills; Excellent organizational skills; Experience in management of electronic database; Proven experience in developing effective working relationships with university students, faculty, staff, administrators and the community; Working successfully individually and as a member of a team; Familiarity with case management standards and processes.

Sit for long periods of time

No

Yes

No

No

No

No

Yes

Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website.

Case Management for BARC
•Serve as primary case manager for BARC.
•Manage and draft communication related to BARC cases with students, members of BARC, students’ family, and faculty members.
•Collaborate with departments within UGA Student Affairs (e.g. University Housing, Disability Resource Center, Counseling and Psychiatric Services, Student Conduct) to provide comprehensive support services to students.
•Follow-up with students to ensure compliance with BARC conditions.
•Serve as an ex-officio member of BARC. Attend all scheduled BARC meetings and maintain log of cases to be reviewed during BARC meetings.
•Coordinate services with external community agencies and care providers as appropriate.
•Research and disseminate information regarding educational resources and conferences for BARC members.
•Stay abreast of federal regulations relevant to BARC.
•Review and interpret University policies and make recommendations when procedural changes are needed.
•Generate ad hoc reports for BARC when requested.

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Case Management for Campus-wide Case Management Team
a.Support the Assistant Dean of Students in designing interventions for students discussed in the Campus-wide Case Management Team.
b.Serve as a member of CCMT. Attend all scheduled CCMT meetings, serving as the Chair when the Assistant Dean is unable to be present.
c.Assist in the development and dissemination of weekly agendas for the campus-wide case management team.
d.Follow-up with students as needed and as determined by the case management team.
e.Generate ad hoc reports for CCMT when requested.

30

Case Management for Student Care & Outreach
Serve as point of contact for inquiries to SCO; address and respond to referrals made to the SCO, including direct outreach to students, families, faculty, and staff.
•Participate in outreach presentations on behalf of SCO.
•Facilitate hardship withdrawal process on behalf of students of concern.
•Assist with management and oversight of SCO records within Advocate Symplicity electronic database. Ensure that records and data are maintained in accordance with University policies and federal and state regulations.

25

Other Responsibilities
•Establish and maintain collaborative and consultative working relationships within the University and the surrounding Athens community.
•Serve on various University committees.
•Perform other duties as assigned.

5